I've been bringing my animals to Dr. Beal and the team at NEVCC for the past 5 years, and I truly…read morecannot recommend them highly enough. Dr. Beal has been there for us through everything, from routine new puppy visits to managing our geriatric dog's health, and on more than one occasion she has quite literally saved our dogs' lives (I cannot make up these stories!). In emergent situations, the clinic management team has always gone above and beyond to get us scheduled quickly, make recommendations on when to seek emergency care at OSVS or Pieper, and ensure our pets receive the care they need. The entire team at NEVCC deserves recognition as well. From the technicians to the front desk staff, everyone is kind, attentive, and genuinely invested in the wellbeing of both the animals and their owners. One thing that always stands out is something Dr. Beal often says: "What would I do if this were my pet?" She genuinely lives by that philosophy. Every patient is treated with the same care, thoughtfulness, and advocacy that she would give her own animals. In fact, Dr. Beal is the person who inspired me to pursue veterinary medicine myself. As a current student at the University of Pennsylvania School of Veterinary Medicine, I've been exposed to gold-standard medicine, numerous clinicians, and many veterinary hospitals. Through that experience, I can confidently say that Dr. Beal practices exceptional, up-to-date medicine and truly prioritizes her patients' well-being. There is no one I trust more with the care of my animals and Dr. Beal will always be their primary clinician. If you're looking for a veterinarian who is compassionate, knowledgeable, and deeply committed to her patients, Dr. Beal and the NEVCC team are simply the best.

0 stars. Do not go to this vet. Due to Dr Beal's schedule, lack of interest, unfamiliarity of the…read moreanimal despite having his file, my mother's healthy 15 yr old Norwich terrier with a slightly compromised trachea , was given an unnecessary vaccine which has a side affect of extreme coughing died of a collapsed trachea while under her care. Voicemail messages to her practice were unanswered and my 80+ yr old parents had to drive 45 min to Oceanstate to have him put down due to severe suffering. He couldn't breathe. It has been traumatic to our family and we are seeking a new vet for our remaining animals.

Staff and doctors are all amazing! They are kind, helpful, and caring. Highly recommend if you have…read morea feline friend to take them here.

I had 3 of my cats get their initial shots & spays there. I was very happy with their care of my…read moregirls and payments they accepted from charities who helped with the vet bills. I love the fact that there were no dogs barking there to terrify my fur babies who were already alarmed about riding in the car and going to a strange place, only to be poked, prodded and examined in every sort of way. I think it was a much better experience for my kitties. I can't say enough good about the Cat Hospital. It's a great idea to have a separate hospital for the little critters we love so much. And if it cost just a little bit more, it really is worth it to have calmer patients. I will be returning very soon, with my fourth kitty who would have died out in the cold this terrible winter. A little boy this time - Mr. Buster Junior. Boy! He sure is a little terror. They'll have to use a towel to handle this crazy little tabby. After Junior's fixed, etc. I really must take my girls back to them for booster shots. O.K. - GREAT vet care for your cat or small pet. Enough said.

After a previously poor experience at a different vet clinic in the area, it's safe to say I was…read moreVERY nervous taking my girl back there so I was in the market for a new veterinarian. After some research I can across good friends vet clinic and saw all of the good reviews. They are all being modest. Sincerely the veterinarians here are all fantastic and great at what they do. My girl isn't the biggest fan of the techs, but if they give her a treatie they became fast friends. There is decent availability and good working hours for my schedule. I also like how they are open on Saturdays. After I few appointments and feeling like Moose was in good hands, I scheduled her spay to be here. I was SO nervous to drop her off, but everyone made me feel at ease. I got two follow up phone calls and a detailed care plan for her post op. I also did not have to keep here there overnight. There weren't any complications and she healed very nicely & quickly. As long as I live in the area we will be coming here.

I took my dog Walter in for the first time today and was very pleased from start to finish. Upon…read morearrival I called to check in and within minutes a tech called to go over patient history and they took us in right away. Once in the room the tech greeted Walter and I then asked if it was okay to whisk him away for a weight and blood draw. Once he was back in the room I waited about 2 minutes before Dr. Dinwoodie came in to do a complete physical and she carefully explained all of her findings to me. We waited another 3 minutes for blood results then checked out at the front. Everyone was efficient, professional and caring. Even though it's not Walters favorite place to be he did very well and was happy to meet the staff. As far as I'm concerned they did a fantastic job tracking care of both of us.

Dr. Slater and staff have always been able to resolve my dog's issues whether minor or serious in a…read moremost kind manner. I am so thankful that my Penny is in their care!

7-2-2024 - I stopped at Salem Valley Veterinary clinic to pick up some NexGard for my 4-year-old…read moreJack Rusell terrier. At the same time, I asked the reception people to have Veterinarian Sarah Slater, my dogs Vet call me ASAP because my dog Tarah was scratching and biting herself incessantly and I was concerned. I was told they would have her call as soon as she arrived the following Monday. 8-5-2024 - Over the weekend my dog's condition worsened significantly and being alarmed I called the Clinic at 8 am when they opened. I was told that Dr. Slater doesn't get in until 8:30 to 9:00 am so I had to wait. I waited until 10 am and hadn't heard from them so I called again and was told that I had to be patient, the doctor had several emergencies this morning to which I replied, my dog is chewing herself bloody, scratching herself raw. I'd say that's an emergency wouldn't you. I was again told to wait. 12:00 Noon - I figured that as they hadn't called, they likely wouldn't and I called another local vet who was kind enough to squeeze my dog in at 3 pm, Clark Veterinary Hospital in Old Lyme. At 2:15 pm the doctor from Salem finally called and asked me what was up with my dog. I told her I was quite annoyed by the fact that she had waited almost to the end of the day to respond and that I had already found a new Veterinarian in the area who agreed that she'd see my dog. I went on saying that I knew my dog had a fever, likely some internal infection, was bleeding from areas she had scratched, had stopped eating and refusing to walk, and that she should have made an effort to answer my calls earlier. She apologized and said that she didn't know that I had been in the practice three days earlier, said she had two emergencies first thing in the morning and put the blame on the receptionists answering the phones needing more training never taking responsibility for her own actions. She then asked if I wanted my dog's records transferred to Dr. Clark's office and I said I did ASAP. 3:00 pm Arrived at Dr. Clarks office and was told that my dog had a high fever and a severe bacterial infection and that my suspicions and concerns were well warranted My opinion of Veterinary clinics has festered into total contempt. It seems that the whole industry has been bought up by big corporations who take over, increase prices and decrease services preferring to push the easy fix over doing the work to find root cause and in my opinion, this is reprehensible behavior when they like doctors promise to do no harm. Case in point, Colchester Veterinary Hospital gave Tarah Apoquel as a puppy fully knowing it's a dangerous drug in dogs under a year and should never be used. My puppy developed aggression toward anyone who came within ten feet and she also lost all confidence turning into a fear biter and frequently has night terrors. I took her off the drug and moved her to Salem Valley, fully thinking I'd have a much better experience than what I had at Colchester and after that experience, I have been looking into starting a class action law suit against Pfizer and their drug Apoquel. The main doctor in Salem, Robert Barratt was my horse vet for many years and it pains me to have to write this about his business but my animals are family members and I don't appreciate anyone who doesn't take their health and safety as seriously as I do and as such, this review is being written. I can not and will not recommend Salem Valley Veterinary Clinic and would suggest you do your homework as you would for yourself or any of your loved ones. Find a doctor with a 4.5-to-5-star rating and become a client with them. Avoid anyone with a lower rating and read the reviews!!! People who experience bad performance from medical "professionals" are not likely to plant a story but more likely to state the truth and that information can be used to draw an educated conclusion as to who you wish to provide medical services for your pet.

I've been here twice, once with our barn cat and another time with one of our dogs…read more The location is lovely. Their new building is well designed, clean & comfortable. The staff helpful and professional. I called and they got me into the schedule right away! Dr L Monteiro was great. He was knowledgeable, patient gentle, calm, kind, and gave me reasonable options both times for the animals. I mentioned the cats progress(the dog was in a few month later) and he knew exactly what animal I was talking about and gave me details about the visit I had had with him. So he's got a good memory for your pet as well. I got a follow-up call after the visit. If I weren't moving, I'd be back! This is really the kind of place you want to take your pet. I highly recommend Dr. Lawrence Monteiro.

When our dog passed away we called them to ask for assistance. It was after hours on a Friday when…read moreBingo passed. They told us to wrap him in a plastic bag and place him in our cold garage until Monday. They May be ok dealing with your pet when they are sick, but when they pass, they SUCK!!

Tom C., you really shouldn't review or write things based on personal opinions (of the man not…read moreservices provided) or narratives you perceive to be true. In fact, you sir should be ashamed of yourself. Dr Jacobs was an AMAZING Veterinarian who DID NOT COMMIT SUICIDE. His love of animals and passion for helping them was witnessed by many (and I mean MANY) people. While he may not have handled his workings with humans or his own health as well he did his clients, that shouldn't take away from how well he did his job here on earth. I wish he was still with us and able to defend himself against your slanderous words but seeing as he isn't I will. The bottom line is this, Dr. Jacobs was a top notch Vet who went above and beyond in many situations to help people and more importantly the well being of their pets.

We won't take our dogs anywhere else. We own a black mouth cur who turns into 66lbs of pure…read moreTasmanian devil muscle and the recent visit went as well as can be expected. Professional, experienced and compassionate doctors and assistants. Thank you!

we have been happy with the service but most recently had our Husky checked out and treated for a…read moreUTI after paying over 400 for the full checkup meds and urine test, we were told to come back for a urine retest, that we had to collect on our own and were charged another additional 60 for retest just to double check the success of a process we already paid for.i dont care if its the norm to have to pay all over again for a test, its wrong to double charge customers for a retest to check success,it should be included in the process you already started and paid for.