First of all, after calling to make an appointment and explaining the situation they got me in…read morewithin two days, which was great. The tech and Dr Tretter were very thorough and addressed all the questions I had. It was certainly not the diagnosis I was hoping for. Bentley most likely has Lymphoma. They were very empathetic and talked about potential options for the future. The visit, while personally devastating, was much appreciated.

Norwichtown Vet always makes time for my dogs when they are sick I never have to wait days to get…read morean appointment for a sick dog. They always explain ever procedure, and I love how they treat my animals like the babies that they are. there are certain vaccinations that I won't do on my dogs and they respect my decisions and don't push the issue. You're not just a number or dollar sign at Norwichtown vet. They abs care about your animals.

I've been with this practice almost 20 years. Dr. A does…read morenot sugar coat outlooks just the facts you decide from that point on. He does not go gang buster with tests either kind of a country Dr. Vet first. Do I agree with him all the time NO, and he respects your input too. The staff has been friendly and I recommend this practice.

Love everything about this place. Prompt efficient and courteous service. Wonderful staffread more

When our dog passed away we called them to ask for assistance. It was after hours on a Friday when…read moreBingo passed. They told us to wrap him in a plastic bag and place him in our cold garage until Monday. They May be ok dealing with your pet when they are sick, but when they pass, they SUCK!!

Since Dr. Sue has left, the entire clinic has morphed from a caring, loving, supportive animal…read morehospital, to a money based, pushy and guilt inciting COMMERCIAL "clinic". You know that saying " I wouldn't bring my DOG, there"? Don't. While they are perfectly happy to try to up charge anything to 'make your pet comfortable', they insist on countless tests, meds, and office visits. The more you balk at all the extraordinary and ridiculous coaxing, the more they explain how 'if you really cared about your pet.....'. I am absolutely disgusted by their latest act. We had to euthanize our rescue dog, whom we got from a meth addict, and who had lived in a car for YEARS. No one knew his age, clearly he had been abused, and clearly had been hit by a car months before we took him. After already spending close to $2,700.00 JUST to make him comfortable, we had him for 5 years. During which time he saw another vet the last two years. When I tearily called to let them know that he was no longer happy, and was clearly in pain, they told me that he would have to 1. Be seen by the vet. 2. Have testing to verify that he should be put down, and 3. That THEY would make the decision. Not us, with whom he'd lived. Oh no! The VET would determine his fate. The next evening, we had a vet to the house, and had him KINDLY and HUMANELY sent up to see his brothers in doggy heaven. Just stay away from these MONSTERS. And, by the way? The reason he wasn't brought back to 4 paws, was because of a snide, nasty, and rude comment from one of the office staff. I hope she never has to feel the panic, pain, disgust, heart ache, and fury we felt.

Dr Mordasky and Dr DeLeon have given our dogs outstanding care for routine and emergency treatment…read more They are thorough, highly trained and have given excellent care to our dogs during the past 5 years. Really outstanding practice.

I am very disappointed in this vet because of response times, my kitty has passed away. This is…read morenot a hospital, as advertised, with no 24x7 care for emergencie. Bolton is a better bet for caring service.

I've been a client of Dr. Clark for over 5 years for my cat, and recently added a golden doodle…read morepuppy to our family. The office is clean, the staff is friendly and professional, and Dr. Clark is very patient with my questions (and my inquisitive children's ). There is plenty of parking, and a large grassy area for potty breaks. When you arrive you call the front office and let them know - and they will call you back when it's time for you to come inside - this is great because you can wait in the comfort of your car and also reduce interactions with other animals. The prices are reasonable, and the care is top notch. We will be clients of Dr. Clark for life!

I have come here several times to have my older dog diagnosed after several problems. I have had…read morenothing but SOLIDLY GOOD experiences here. The staff are very competent, professional, friendly, courteous, accommodating & efficient. I have experienced nothing but really good service here & I have been to a litany of vets around the US & abroad bc of work assignments. Dr Clark is a graduate of Tufts Veterinary School in Boston which is one of the BEST Vet schools in the US. I am very happy with this Veterinary clinic & will continue to bring both my Bassets here. RECOMMENDED!

When I walked in, no one acknowledged me for 10 minutes. An untrained lady gave me incorrect…read moreinformation. Even nod would have been sufficient. I'm on a limited income so I asked how much the visit would be. I was quoted the wrong price so I couldn't do the appointment. Training staff prior to letting them answer phones. And a smile, a wave upon entering is a must. Ignoring me while 2 people were on the phone was inconsiderate. It was very upsetting. I'll bring her to get spayed with TEAM for $225.

A long overdue shoutout to the amazing folks at the Niantic Animal Hospital…read more Almost a year ago, we found a stray cat living under a shed on the docks where I work. He was very timid, afraid of people, and not in the best health. We started feeding him, named him Tunafish (his favorite snack that we gave him), and decided we should probably get him neutered and checked out at a vet. A friend told me about a local organization that partners with the Niantic Animal Hospital providing low cost services for stray cats. Sure enough, we were able to get him shots and fixed there for a fraction of the cost that I was quoted from some of the other vets around town. Not only that, but all of the staff I dealt with at the office were some of the nicest and most helpful people I've ever met. As soon as you walk in the door here, it becomes obvious that your animal is in good hands. Nowadays, Tuna is as healthy as a horse and the friendliest cat you could ever meet. His living situation has also improved quite a bit, as he ended up coming home with me not long after his vet visit. Big thanks to Niantic Animal Hospital for helping turn not just Tuna's life around, but all of the other strays that they assist with TNR.

Dr. Crockett and her staff have given great care to all of my dogs for over 18 years. A real…read moreprofessional.

Love these guys! They are so welcoming and accommodating. I had a scared dog and they made it…read moreso easy to get her in and treated. I also love that they support Dan Cosgrove Animal Shelter. they are so kind and helpful when you call. They follow up with voice messages text messages letting me know everything as quickly as they can. I always feel like my animal is treated with so much care. If I could more than 5 I would!

Loved how Maisey's vet anxiety was met with patience and understanding. We know that everyone's…read moretime is valuable, and really appreciated the extra time spent helping Maisey feel comfortable at her visit. It made a big difference for her! The Dr. Woodwas has the most excellent mannorisms with anxious pets. So glad we had the pleasure of meeting him and having him care for Maisey today. She is so much better since her appointment. Truly appreciate the extra effots and cherrios (which she has never taken at an appointment every). What I appreciated most is time spent with Maisey easing her anxiety first.

If I could give this place zero stars I would. They are is more focused on money than actually…read morecaring for animals. I was incorrectly told my dog hadn't been seen in over a year so they could justify charging me for an exam just to get her routine yearly allergy shot. When I proved that wasn't true, they came up with another excuse. Every single visit turns into an attempt to add more unnecessary charges to my bill, even when I've clearly said no. It feels very dishonest and pushy. I would not recommend this animal hospital. Find a vet that actually cares about your pet--not just your wallet. It is exactly why we switched!

$$$$$ thats the only buisness they are in The way the tech…read morespoke was extreamly demented! I felt like I had entered into a coercive control chamber! I train dogs for EC@D since I was in middle school and I will be damned if anyone ever makes me feel like I do not care about every member of my family my fur family included ! I mentioned I am working on a budget so they could know we are going to do all necessary things and so they know not to upsell all the unnecessary bells and whistles....i was trying to make sure my money was being spent on the right things to have the best answers and results ! $900+ later and all I have is bag of over priced meds and no answer as to what's going on ! looked up meds on chewy. C*m and they were 1/4th the price I think my questioning of could this be the [ LIBRELA ] that you guys are giving him may have triggered a need to defend the drug and blame the dog ! !! The Tec responds and says Ohh no rep was in last week to address the pouring in concerns about terrible side effects - it's not the drug it's all the dogs have issues and people want to blame the drug !! * I'm sitting there like - yeah ok and OxyContin was not addictive! According to the drug company and the reps ! like huh ( so upon further investigation about this drug [ LIBRELA ] -ZOEITS (global animal health company) they are offering checks to people who's dogs are dying and sick because of their drug they are trying to pay these people off & trying to stop them from publicly suing ) be a animal advocate not a drug rep! If this many dogs are showing the exact same problems after the exact same shot like come on I don't have to be a rocket scientist to see this is not good! Drug companies don't go around just giving away money !!

I strongly believe as well as family members that this vet prescribe too high of doze of…read moremedication. I also believe that I should be compensated for this. Now all that I have is the memory of my beautiful dog.

This was our establishing care visit for our rescue puppy, and they were absolutely wonderful. Curb…read moreside service, took the time to send someone out to the car to help give us tips and tricks for crate training an anxious dog. Properly informed on each step of the process, given choices. Sent home with the knowledge on medications and treatment, follow up appts set up, neutering appt set up. It felt very friendly and welcoming. You could tell they loved their jobs and that made it feel like you had family taking care of your animal even from the car. Also VERY affordable. We had previously been with a VCA vet and , I was pleasantly surprised to see the bill at the end of our visit with Norwich