Our beloved cat suddenly passed away on Sunday evening. Having children who are heartbroken and who…read moreloved the kitty (as I did too) and knowing there are coyotes and other wildlife that would potentially disturb a her backyard burial, I contacted Inserv/Riverbend. The staff was professional, supportive and sympathetic. I brought the family cat for cremation and was able to bring her home. If you are reading this, you may be in the position I was in: beloved pet passes, regular vet closed, emergency vet far away... I contacted Inserv/Riverbend Pet crematory and arranged everything. The cost of the service was reasonable ($150 for the options I selected, could be more or less based on your decisions) - it was worth it.

I was an absolute mess and beside myself when I lost my baby & best friend of 11 years. The people…read morethere {Karen & Ryan} are the absolute best!!! This was an extremely painful time and their patience and understanding during this time of extreme duress is simply unmatched. I have nothing but put positive things to say. You'll be very glad you used them during your painful time also.

The sad day had finally come when I had to let my dear fur child Waldorf go. After 20 years with…read moreme, he was failing and in pain. I reached out to Final Journey as I wanted to have this at home, where he was comfortable, in my arms. Final Journey at every step of this painful process showed an incredible amount of caring and empathy. They understand how difficult this is and displayed concern, caring and compassion for me, my girlfriend, and my dear cat. Even afterwards, the return of his ashes were handled with the same care and compassion, down to the beautiful hand written note. I cannot recommend this team highly enough. Well worth every single penny I paid.

Final Journey came highly recommended by many in my Facebook community when I was doing what I…read morethought was advance research for my beloved cat, Willow. Unfortunately, I needed their services sooner rather than later, and a compassionate representative scheduled a next day appointment. Kris and Kevin were kind and calming; they explained the process well, let us participate as much or as little as we were comfortable with, in a peaceful and unhurried manner, and were respectful of our grief. Willow was comfortable in their presence immediately, and experienced no stress or pain. Willow was an angel on earth, and deserved the best homecoming we could give her-thank you, Kris and Kevin and God bless what you do!

Beloved Companions in Avon, CT showed us incredible compassion during one of the hardest moments of…read moreour lives. When our beloved dog passed away unexpectedly, the owner, David, personally took my call the night she died and met with us the very next morning. His kindness and genuine empathy were truly comforting during this difficult time. David guided us through the cremation arrangements with great care (and allowed us to choose our preferred package with no upselling) and allowed us to say our final goodbyes to our sweet girl before we left. The cremation was completed the following day, and we received our best girl's ashes in a beautiful wooden urn, a prayer card, and several ink paw prints, all handled with the utmost respect and compassion, from Justin. We are deeply grateful for everything and 100% recommend Beloved Companions.

I want to sincerely thank Dr. Magnotta for the gentle, compassionate way she helped our lovey Milo…read morecross the rainbow bridge. The kindness, patience, and respect made an incredibly difficult day a little more peaceful. This also applies to Peaches and Beloved Companions. We are deeply grateful for the comfort brought to all. With appreciation, Kristin Adams

We selected Pet Passages earlier this week when our beloved but elderly little schnauzer needed to…read morebe euthanized. The staff at Pet Passages was very compassionate and competent, and they made a very difficult situation much more bearable. We felt like we were treated with kindness and respect, and it was very much appreciated. We selected the "Remembrance" package, which was one step up from the lowest-priced option, and the engraved wooden box, velvet bag and various remembrances of our little friend were all very, very nice.....classy and respectful. It's also worth noting that the staff did not try to "upsell" us to a more expensive arrangement, again treating us with respect at a difficult time. We have another little but elderly friend, and when the time comes, we will certainly select Pet Passages again.

I just used Pet Passages in Southbury for the cremation of my beloved Pitbull, "Fetty" after…read moresuddenly and traumatically losing him to acute Kidney Failure. From start to finish the staff was kind, caring and extremely compassionate to my loss. Losing Fetty came just a few days after losing my father to terminal cancer...so this was extremely difficult for my family and I. They met me first thing in the morning after Fetty passed away over night and made the process of paperwork extremely easy which I appreciated because I was beside myself. I left knowing my beloved boy was in good hands with fellow animal lovers who understood the profound loss I was experiencing. Fetty came home today, just 2 days later and with his ashes I received a lovely heartfelt sympathy card along with his nose and paw prints. Thank you to Jill and all the other staff at Pet Passages for taking such wonderful care of my boy...and me during this difficult time. While I hope that no other pet owner finds themselves needing the services of Pet Passages, it's truly comforting to know that there is a wonderful business locally who can care for the final arrangements of your pets large & small. I fully recommend this business if you're looking for cremation for your beloved pet after they pass over the Rainbow Bridge. I know my Fetty will be waiting for me on the other side and for now, he's keeping my dad company until I get there to be with them again

My cat just passed away and I honestly had no idea what to do. He was my first pet and meant the…read moreworld to my family and I. After a quick search online, I found Paws and Remember to be the closest location that did pet cremations and it was the best decision that I made. Everyone along the way was genuine and sweet. Tommy and his son were exceptional throughout the whole process helping me with all the decisions that had to be made. Not only did they treat me and my loved pet with respect , they promised me they would take care of my cat with the utmost care. Words can't begin to describe how thankful I am for them!

I finally have some strength to sit and write this review after losing my best friend of 15 years…read more I treat my pets as if they were humans. They are a huge part of our family and deserve the respect and love that we would extend to any family member during this difficult time. We knew that what we had planned would be costly but it didn't matter. We wanted him to feel comfortable and loved. We chose home euthanasia. We absolutely adore our veterinarian, but the stress of the car ride and seeing other animals etc., was not something we wanted to put him through. Everything at home went smoothly. It was very sad but it was also calm. We had the option to have the home vet take our boy to Regency, but chose to do it ourselves. Not only did we get to spend more time with him, but it moved the process along much quicker. Phone calls were made in advance to assure proper instruction upon arrival, and that too, went smoothly. We spoke with Carol who was to the point but also answered every question we had with knowledge and compassion. Our boy passed on Monday in the afternoon. We arrived, had everything processed and paid for before closing. April was at the front desk. She was also knowledgeable and kind. She said Ray would meet us outside to get our baby out of the car for us. Another gentle and caring employee who expressed his condolences while answering our questions. We chose to come back the next morning (Tuesday) for a private cremation and a quick unit viewing. This is not for the faint of heart. You go into a small enclosed room to see your pet through glass, while standing in front of the actual 'machine'. Brian came out to speak with us before going in to this room. He was so kind and obliged when we asked that something be put with our baby. He had him on a table, under some towels with his head propped as if he were sound asleep. As explained to us, there is a bar code/name tag that follows each pet throughout the process. It was in plain sight on the table, the machine, the bag of ashes, the urn...not much room for error if they pay attention. Which I felt they did every step of the way. We were given the option to see the remains exit the machine 3 hours later, but we chose not to. Instead we opted to pick him up in his urn upon completion. We paid extra for a photo urn. The paw print was also extra $ but we didn't need one, as the home vet provided us with that. As hard as all of this was on our hearts, Regency was thorough and we had our baby back home with us in less than 24 hours. Mostly in part to us bringing him ourselves, as opposed to someone doing it for us. I would like to thank Carol, Ray, Brian and especially April who upon checking us out at pick up, made another small gesture that she didn't need to do. I asked her for a hug and she was happy to give one. If you are reading this, I am sorry for your loss. It is truly one of the worst feelings ever. But if your fur baby is part of your family, go the extra mile for them. We will be paying off these bills for months, but there was no price tag on getting him back home where he belongs. Just make the calls, do the research and ask the questions. One last thing...we lost our kitty cat 5 months prior at the vet's office. We trusted them at the time with her transport to Regency. I had called then as well, to follow up every step of the way. Payment and everything was done over the phone and our baby was delivered back to the vet's office in less than a week. So 2 great experiences at Regency that were complete opposites of one another. I hope this helps. See you again baby boy...

When it was Regency Forest Pet Cemetery, it was wonderful. Sold to Final Gift, whatever the hell…read morethat means. They are not the same. They have NO heart, no warmth, no love of animals. The main person there was Carol. I dint know if she retired or was fired after the sale. Since she's been gone, it is not the same. I have to say the premises is beautiful and cemetery is, too. NO to the people. And no to the service.

We have a houseful of pets and they have all received AMAZING care from Dr. Mags and the staff. I…read moremoved to Hamden about four years ago and feel blessed that my fur babies have such a wonderful place to be cared for and loved! The way that Dr. Mags explains and truly understands how to inform you of every option/situation for your pet. I have had pets my entire life and have never met a vet more caring and personable.

We're so happy to have found this practice! Several years ago I moved my elderly parents and their…read moredog to CT from CA. Their dog was older and having some issues breathing on and off that previous vets in CA were dismissive of/couldn't figure out. We brought Quincy to Spring Glen and had a great experience with the vet. It was a friendly, efficient appointment with a referral to Central Animal Hospital for what ended up being a correct diagnosis by Spring Glen that needed surgical intervention. Spring Glen didn't even charge us for that visit! Years later, after Covid, we welcomed another dog to the family. If you remember how many families got dogs during that time and how it created an extreme demand on vet offices we were prepared for a long wait and hard time finding a vet taking new patients for Pip. Despite Quincy passing years before and therefore not being active patients anymore, Spring Glen welcomed us back despite the insanely full schedule. It's now been a couple years and we have zero complaints. Dr. Mags is so thorough and informative while being chatty and friendly. They're upfront and fair with billing and do a great job of explaining the pros/cons of anything discussed. Spring Glen reminds us of our favorite vet from decades ago in CA before they got bought out by one of the big franchises :-( Welcoming, informative, and fair.

Melissa Shapiro is in my opinion and experience the best vet a family could hope for. We've had…read morethe privilege of having her expertise, care and guidance for 20 years. Dr. Shapiro has cared for our dogs, cats and birds at every stage of life. She is passionate about animals, knowledgeable and a compassionate advisor to the humans - too. Care is delivered in home, or at Norwalk Vet Hospital, which ever is more convenient. We consider ourselves extremely lucky to have access to her and her expertise. Any pet and their human companion would be lucky to have her as their vet.

From the owner: The Visiting Veterinary Service was established in 1991 by Dr. Melissa Shapiro. The house call…read moreservice has catered to a small clientele and pets of all ages who receive personal and individualized care in a relaxed home setting. Over the past few years, the emphasis has shifted to geriatric, disabled, and end of life care for pets. Assessment of older dogs and cats in their home gives a realistic view of how they are doing and what they need to maintain a good quality of life. Even minor changes in support, treatments, and physical accommodations may make a big difference in the long-term prognosis and quality of life. As animals near the end of their lives we provide families and their pets with comfort, palliative therapy, and when appropriate, euthanasia in their own homes. The in-home euthanasia service allows families to say good bye to their pets in the peaceful comfort of their own home. Full medical and surgical services are available through the use of a local base animal hospital.

I can't say enough about Alexis who so gracefully single handedly runs comforted companions. I…read morefeel blessed to have had her by my side to help me make what felt like the most heart wrenching impossible decision. You will not find a more kind and compassionate person . Making the decison to say goodby to Origami was one of the most painful and confusing times in my life. Alexis gave me so much of her time and showed so much compassion and kindness at a time when breathing felt hard. If you are struggling to help your pet transition in a pain free way and would like to do it in your home with the most gentle and kind person, please choose Alexis. I will miss my sweet sweet Angel for the rest of my life but I feel grateful knowing she wasnt afraid and felt safe and loved in her last moments. Thank you Alexis

Dr. Alexis is not only a true professional but one of the most caring and compassionate doctors…read morethat I have ever met. This was an extremely difficult decision to make for our baby, Bosco, who was 13 when we had to say goodbye. We had been in communication more than once with Dr. Alexis before we had made the final decision. She was extremely patient and understanding with us as well as guided us through the process and explained everything thoroughly . It felt sad as anything to say goodbye but she made it a peaceful process while celebrating his life. Cannot thank Dr. Alexis enough and if anyone ever needs end of life care, I would highly recommend her.

I would like to give my heart felt thanks for your compassion and care in the service of first with…read moreour Maltese Bella and recently with the loss of Baby, a Morkie which was Bellas pup. Your timely and professional service has aided us in the pain of our grieving.

I wish I could leave zero stars. Words cannot begin to describe how upset I am for my family. My…read moreparents' dog passed away last week in their home. We were trying to find someone to come retrieve her for end of life services. I came across Compassionate Care Pet Aquamation Inc and spoke with Jim about their options on what to do with their beloved Skye. My mom selected the urn she wanted and the package for her paw print. She went today to pick up Skye's remains along with her paw print. To her surprise, they never made her paw print! My mom is completely beside herself. And I am feeling so guilty because I found these people. We have paw prints of all of dogs that have passed away. And now they don't have Skye's. The best part is, they asked her if she put her request in writing. Which she did, and she had proof of that. Not that anything could bring sweet Skye back, but offering a piece of jewelry for her ashes is less than accommodating. I would NEVER recommend this company. UPDATE: Before posting his reply Alan asked me to update or remove my review, but time got away from me. I do want to point out that his "version" is not necessarily the whole truth. As I stated before, when my mom arrived at their facility to retrieve Skye's remains...they neglected to do her paw print impression like she requested. Their immediate reaction was to offer her a piece of jewelry for her ashes. She denied that because she wanted to keep all her ashes together. They let her walk out all distraught. It wasn't until hours later when I called the facility that then they offered a refund.