I was so disappointed with my last visit to get my dog groomed. they gave my dog vaccines without…read moremy permission and knowledge. my dogs onl go there for grooming and have a different vet. If I didn't have to get sedated, I would definitely go somewhere else

I had a good experience in the past but I felt that the technician was rude and shaming today at my…read morevisit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be ashamed of yourself and Steve you have no idea what happened you're just literally making things up you weren't even there. Basically to conclude, no I'm not paying you to slam laptops or books angrily at me or to put fur in my face angrily- or to hang up on me when I'm upset about it- no that's not part of the services listed on the visit description. The doctor was too ashamed to face me so canceled me as a client instead of responding to my phone call about yes her staff but also my dog's issues- lol as if I'm so wanting to go back. Best of luck with your business. Emily- you don't work in health care - you're a receptionist. I'd say it's a stretch to say that the techs work in health care either. Just as a last statement these people are crooks and liars don't waste your money here.

Eric worked with us to install the Dog Guard fence and (most importantly) train our Wheaten…read moreterrier--and us--on how to use it. Both Eric and Lara have incredible backgrounds in animal training--your pet could not be in better hands. SO many people think that once you install a dog fence the work is done, but that's just not reality! The better you and your dog are trained, the safer your pet will be. And these are the folks to work with. It's been two years now since our Dog Guard fence was installed, and to this day if I call Eric with a concern or a question, he responds within hours. Stops by if he's near, talks me through my confusion. He is just a great, super-reliable guy. I highly recommend this business.

Dog Guard of Ct installed an electric fence for my German Shepherd last summer. They were polite…read moreand professional. They had to work around ledge and a very large yard. They came back several times over the next few weeks to make sure my dog was properly trained. The price was all inclusive and incredibly reasonable. The fence gives me total confidence that my dog is safe. We recently got another puppy and the owners gladly came to reflag and discuss a training collar. I cannot say enough about this company. They really stand behind their product and believe in it. I would recommend them to anyone who owns a dog. It will be the best decision you ever make for your pet. Heather Sturgill

We are absolutely in love with our sweet Penny! From the moment we brought her home, she has been…read moresuch a joy. She is healthy, playful, and full of personality -- affectionate when we need comfort and silly when we need a laugh. Her temperament is everything we hoped for: gentle, smart, and easy to train. The whole experience with Denise was wonderful. Communication was clear and supportive throughout the process, and it was obvious how much love and care goes into raising these puppies. Penny is so well-socialized and confident -- you can tell she was raised in a nurturing environment. We couldn't be happier with Penny and feel so grateful to American Goldendoodlefor giving us such a special addition to our family!"

We visited two weeks ago (on national puppy day!) and ended up leaving with a ball of fluff we've…read morenamed Lucy Belle! She's brought immeasurable joy to our family already, and we're so grateful to Denise and her team for facilitating such a positive experience. We would absolutely recommend if looking for healthy, adorable, smart golden doodles!

Thank You K9 team!…read more Stella was an extremely fearful, nervous, and anxious Catahoula rescue. She used aggression to compensate for her fear of everything. Very unstable dog. The reality of the situation was that after several biting instances, putting her down was becoming a real possibility. My research led me to Nik K9NS. Nik's experience with aggressive dogs and his training methodology convinced me to spend the money, time, and effort to attempt to save Stella. I'm so glad I did. The results have been spectacular. her confidence building and socialization around other dogs and people are awesome . The future looks bright for Stella & me due to Nik and his awesome team. I just can't tell you how much I recommend K9 National Services

I hired Nick in April of 2021 for my dog Finn, who was becoming increasingly aggressive and…read moredangerous. I was desperate to find someone to help us as nothing I had been doing was helping (including working with other trainers). After meeting Nick and speaking with several of his clients I decided to hire him. I chose the lifelong package which was $10,000 due to the severity of Finn's behaviors. This was not an easy decision as $10,000 is an INSANE amount of money, but Finn was only 2.5 years old, my best friend, and we had so many more years together. -Nick has a way with animals that is very calming. When Nick entered the house Finn's demeanor changed (for the better), almost like a switch went off and the Finn we knew was back. -During the decision process, Nick told me to choose anyone from his google reviews to speak with regarding their experience. He provided their number, and I gave them a call and was able to ask plenty of questions. -Nick does things in a very unorthodox way, but many things did work well for us. Keeping an open mind while working with Nick is a must. -The reviews that state Nick uses water and flicks it at dogs is very true, and it honestly worked great for Finn as it would snap him out of his intense moments and allow him to come back to himself. -One review stated Nick doesn't stay the full session length. I can't speak on this as I did the lifelong plan rather than paying per session. But, I never had an issue with shorter sessions as we based the length on Finn and what he needed that day. -His website emphasizes the use of "positive reinforcement" which is true. However, he also uses what I consider "negative reinforcement" such as water, nose tapping, collar corrections, and vocal corrections. I had no issue with this as I was NOT seeking a positive only dog trainer, but it is a bit misleading. -Nick was not great when being questioned. I wanted to understand why we were doing something and not just blindly follow. He tended to use excuses when I questioned him or state "this is how it is done". I often felt as though my questions were not fully answered or taken seriously. -Nick was often late to our sessions without any heads up, which I found extremely frustrating. However, when I made it clear I needed communication he was better at letting him know when he was running late. -I almost did not hire Nick based on his contact. My two main issues were: 1.No payment plan was available. I chose a plan which cost $10,000 and coming up with that money all upfront is extremely unrealistic for most people and is off putting. 2.There are no check-in periods or any way to hold Nick accountable. I would have appreciated every 2 months or so to have a scheduled session to sit down and go over our progress and struggles.. As the client I often did not feel seen and would have liked a formal "review" period as I was often met with excuses and denial when I brought up my issues/concerns. In the end things didn't go as we hoped with Finn, I will not go into detail regarding this as it is not relevant. Nick did not fail Finn in any way, Finn's issues were beyond anyone's help and in the end we had to do what was best for Finn himself and those around Finn as he became too dangerous. Overall, I don't regret hiring Nick as I was investing in Finn and how could I possibly regret trying all I could to save him? However, what does not sit well with me is that I invested $10,000 when we only worked together for 4 months (I didn't "spend" even half that amount in sessions), and I did not feel supported in the end. In fact, very much so the exact opposite, which is outrageous considering the circumstances.

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.