The doctors are very nice, but the groomer and front desk staff are horrible…read more I took my dog there for her first checkup and explained from the beginning that she has severe anxiety due to being hit by a groomer in the past. The doctors prescribed medication to help with her anxiety. Unfortunately, the medication did not work--she was still overstimulated during grooming. I called to explain this, and the dosage was increased, but that still did not help. I then thought we could try a different medication, but that never happened. The doctors suggested I try their groomer, saying she was great, so I agreed. I asked for a teddy bear cut. Don't get me wrong--Zoe did come out with a teddy bear cut. However, the groomer then told me that next time Zoe would need to be sedated. That really shocked me. Not only is sedation expensive, but I am also not comfortable putting my dog through that unless it is absolutely necessary. What I don't understand is why no one suggested a gradual approach--such as having Zoe come into the office once a week for 15-20 minutes so she could slowly get to know the groomer and build trust. Creating a bond with an anxious dog should be the priority. If the groomer was able to groom her the first time--even if it was difficult--then clearly it was possible. This makes me question whether the focus is on building trust and helping the dog, or simply on money. I am extremely disappointed with this experience. A very disappointed former customer!

I'm not going to leave a long review because I put one on BBB(BETTER BUSINESS BUREAU) the evening…read morereceptionist is very rude and disrespectful and their groomer is the worst she i a very unprofessional and she did a horrible job on my 15 pound dog other than that the veterinarian is great.

Highly recommended..My family loves colchester Vet..Clean,very friendly loving staff.also…read moreaffordable. Wouldn't trust anyone else with our fur bbys

I switched my cat to this vet and they were the best. They treated her with care and made sure she…read morecomfortable even kept her over night to make sure everything turned out ok. I now had to take her back and unfortunately she had cancer and we had to put her down. They gave me options and were very compassionate. I would recommend to anyone.

Just left Lebanon Vet Hospital after having to put down my beloved Beagle/Collie mix named…read moreFreckles down who would have turned 16 on April 4th. Everyone was very kind and understanding. Had reached out a few times before making this decision which is always very difficult. Dr Molter was willing to try a few things to help before I made my decision Dr Zickmann was extremely kind and caring. Freckles loved Dr Desjeunnes and Dr DeJesus helped Freckles live another 2 years. Everyone at the front desk is always so sweet and kind. I would recommend Lebanon Veterinary Hospital Lisa Sampson Phelan

I would highly recommend this clinic. I felt heard upon my first conversation with Tara and she was…read moreable to get my pet in the same day due to an issue he was having. Upon arrival Gabrielle took the time to listen to us about our Copper's issues and asked all the right questions to get him the help he needed. Dr. Molter took the time to further examine Copper so we could get him properly diagnosed and better. Thank you to the entire staff.

We've been bringing our cat here since 2015. The staff is friendly, and they take great care of our…read morekitty. I highly recommend them!

The good is the care, knowledge and overall thoroughness of the vet and assistants…read more Now the only downside is the cost! Our first visit was well over S300.00. Our second visit was over $100-and that visit was within a few weeks of the first. So if you have pet medical insurance, it's okay. If not,

Everything about Eastbrook Animal Hospital is terrific! From…read morescheduling an appt, to answering any preliminary questions, to check-in, to the initial office assessment, to the extremely knowledgable Veterinarians, to the check-out, and even a follow-up progress report, is ALL FANTASTIC ! For dogs, cats, and even mice!

We have been to Eastbrook since our pup was about 8+ weeks old. Our dog is 5 now and healthy. We…read moreare meticulous about our dog's health. He has had yearly physicals and vaccinations all through Eastbrook. This is only the 3rd time we've needed attention for minor injuries. At best, from past experience, it would probably be a 15 minute "in the exam room" visit. I called today and was told they couldn't see him for approximately another 2 weeks!!!! What is the point of being a client when we can't even get our dog seen for a minor injury? We were told to try other vets in the area. My suspicion is the practice now turns all their time to "well visits" to make the most amount of money. I called the veterinarian we used with our other dogs (switched due to a move and proximity to our new home) and they had an appointment for us the next day. Needless to say, we will be making a longer trek for healthcare for our pet and no longer using Eastbrook.

Rude. Insensitive, Would never go back. Poor communication…read more Vet had a bit of an attitude. I wanted to establish care there for my cats since I felt the specialty would give them the best care. I was wrong.

I love my cat with all my heart, so the moment I noticed her toe bean had a growth and her back…read morefoot was swollen, I took her in. These people talked to me like I was an idiot, and instead of using their brains that hold veterinary knowledge, they chose to rack up the bill with a ridiculous amount of x-rays all costing 100$, a rabies shot we didn't ask for, and after a 1,000$ bill, told us it MIGHT be an infection. What the hell am I paying you for if not to tell me what's wrong with my cat? They did nothing for her swollen foot besides tell me it would never go away, and had NO idea what the growth on her toe bean was and said worst case we have to AMPUTATE. This is a dying company and rightfully so, they are money hungry and don't care about your cat at all. If you want your cat to feel better, take them literally anywhere else, do NOT give this company the money they so desperately crave.

Adopted my newest addition to the family, Ivy, from Protectors of Animals back in late August…read more(apologies for such a late review as I've been meaning to do one!). The staff at this location are super friendly and knowledgeable of their adoptable pets. I also appreciated the fact that kittens go home to foster families until they are adopted and are only at the East Hartford location on Saturdays by appointment only. Ivy's foster family even provided the most adorable card, heartfelt note, and Ivy's favorite toys to bring with her new home. I rave about this place to family, friends, and coworkers anytime they ask about Ivy. I strongly recommend anyone who is ready to take on the next step of adopting a new member of their family to do so with Protectors of Animals!

Great people helping animals Thank you wish there were more clinics like POA. Happy new yearread more

I went through multiple dog walkers through care.com most were undependable wouldn't show up or…read morestayed for 5 mins and left. I also had an issue woth someone cross boundaries in my home. Flex Your Paws has offered dependable service even at the last minute. I highly recommend and trust the team at Flex Your Paws.