The staff are so friendly and caring. I think the pricing is reasonable. I like the idea that I…read moredon't have to go in to go over test results.

I have to say- I beg to differ with the previous reviews. I have been going to Dr. Alice and Dr…read more Neil for 8 years with my guinea pig- YES the same guinea pig! She is now over 8 years old and part of that is due to their great care. They are a great place to take your guinea pig for nail clipping ($12) and a little attention. They are always up front with what things will cost and you have the option to say- no thank you. They are very caring and so sweet to my animal. I have total faith in their care and you too should trust your pet to Old Lyme Vets.

Wonderful caring veterinary practice. The entire staff are amazing and caring and incredibly…read morereasonable in price to boot. myself and both of my aunts and uncles all use this practice and rave about them

Money grabbers should be the name of this horrific vet. They did what they could to keep my pets…read moresick to get more money then went out of their way to make sure medications could not be gotten from Chewy even with appointments within the year. Go anywhere else than here. The worst.

We have an awkwardly nervous, and crazy rescue dog, that I'm POSITIVE somehow has doggy PTSD. He…read morealso has some sort of ADHD, which makes it impossible to get him to pay attention, or get his focus on one specific thing like dinner or late night potty trips. He also has a hard time with strangers, so we were resigned to think we would never get away from the house due to his issues. Once we were forced to look into dog-sitting for an event we were required to attend, we realized finding someone to look after him was imperative. After emailing back and forth with Crissy, we set up a time for them to meet at our house, to see how they got along. Carson was his typical shakey, barking self, but Crissy's easygoing nature made his nerves settle down and he eventually took to her quite enthusiastically. Crissy has dog-sat for us on multiple occasions, on day trips and weekend overnights, and every time we returned, we came back to a happy dog, and a safe house. I feel confident leaving our lil guy in her capable hands, and will continue to do so. I highly recommend her to anyone with pets, and especially people with pets who have special needs, are old or injured, or have issues that put them out of the possibility of putting their lil friend in a kennel. Prices are reasonable, with prices by the hour, or by event, such as a one hour visit being $28, or an overnight with a mid day walk being $68. Absolutely worth it, Crissy is talented and wonderful, and will remain with our family for as long as possible.

Our dog Chico is older and needs some help. Crissy learned what he needed and took great care of…read morehim. She rarely saw the cat (no surprise), but knew she was here because the food disappeared. She emailed us progress reports. Everything was perfect when we came home. We couldn't be happier with how everything went. So happy with everything; thanks Crissy!

After a previously poor experience at a different vet clinic in the area, it's safe to say I was…read moreVERY nervous taking my girl back there so I was in the market for a new veterinarian. After some research I can across good friends vet clinic and saw all of the good reviews. They are all being modest. Sincerely the veterinarians here are all fantastic and great at what they do. My girl isn't the biggest fan of the techs, but if they give her a treatie they became fast friends. There is decent availability and good working hours for my schedule. I also like how they are open on Saturdays. After I few appointments and feeling like Moose was in good hands, I scheduled her spay to be here. I was SO nervous to drop her off, but everyone made me feel at ease. I got two follow up phone calls and a detailed care plan for her post op. I also did not have to keep here there overnight. There weren't any complications and she healed very nicely & quickly. As long as I live in the area we will be coming here.

I took my dog Walter in for the first time today and was very pleased from start to finish. Upon…read morearrival I called to check in and within minutes a tech called to go over patient history and they took us in right away. Once in the room the tech greeted Walter and I then asked if it was okay to whisk him away for a weight and blood draw. Once he was back in the room I waited about 2 minutes before Dr. Dinwoodie came in to do a complete physical and she carefully explained all of her findings to me. We waited another 3 minutes for blood results then checked out at the front. Everyone was efficient, professional and caring. Even though it's not Walters favorite place to be he did very well and was happy to meet the staff. As far as I'm concerned they did a fantastic job tracking care of both of us.

Shannon is taking care of our cat for sometime now. She always does an excellent job and cares…read moreabout him. She even asks about him when I run into her in other places.

She was gentle, patient and loving with my girl. She was very skilled at dealing with cats and…read moremaking her feel safe.

I'm sorry. I hate to write bad reviews - I really do. But I just have to say something. We recently…read morehad our dog stay here over a weekend and we will never come again. Our usual place was booked, so I was relieved to find another kennel in the area. Without many photos online, we took our chances. Will was friendly enough. When we checked in he apologized for the "mess" but the property felt dirty and unsanitary. Obviously it's a dog kennel, so I'm not expecting it to be spotless. But it felt filthy. When I came to pick up my dog, I arrived at the agreed upon time, only to find the building locked and dark inside. I had to call the owner to come, which took several minutes. When he opened the door to the kennel, he put on earphones (the dogs were barking THAT loudly) and turned on the light. There was at least a dozen dogs in their individual kennels, left in the dark? The owner couldn't recall which dog was mine, which felt like a huge red flag to me. I also thought it was crazy that you had to pay extra for play time. What did you do with the dogs who don't pay for that? How often are they let outside? It wasn't clear to me. Once we finally got out of there, I brought my dog home. It wasn't until I let her out of the car that I realized she clearly had a bad case of diarrhea over the weekend. Her rear was stained bright yellow, with feces clinging to her fur. It almost appeared like she had been sitting in it all weekend. Regardless, I wish the kennel owner would have given me a heads up with a proper "recap" of the weekend and how my dog did. Instead, we were rushed out there because he had somewhere else to be. We board our dog all the time at various kennels, including on our cross-country move earlier this summer. We always provide her food (she has a grain allergy), and she's never had a case of diarrhea this bad before. I'm not sure what caused it, if there was added stress or strain in any way? But the fact that we weren't properly informed, I just didn't appreciate it. That, combined with the dirty property, just left me feeling disgusting. I might be crazy, but these are not conditions I expect from a dog boarder.

We left our golden retriever Nemo at My Toy Kennel for two weeks (unfortunately we could not bring…read morehim on our trip). I had heard only good things and was expecting the best. I checked in with Bill twice during our trip and the response was "he is doing well". When we picked him up he had what Bill called a "hotspot" on his head. Looked like a painful sore. I was told it was not big deal and just to put Neosporin on it. I paid for a bath upon pick up but our dog was still wet. Bill said it's because we picked him up in the morning. Hotspots need to be kept dry so I didn't like that our dog was wet. When we got him home I noticed two spots on his paws. I ended up taking him to the vet and have been cleaning his hotspots and applying antibacterial cream. The vet was surprised that the kennel owner played off the hotspot as no big deal. She had to shave Nemo's head and the sore spots on each paw. The kennel is messy. When I dropped my dog off I was told that the mess would be cleaned up. It looked the same as when I dropped him off two weeks prior. When I paid Bill and I were chatting about Nemo's one on one time (I paid extra for that). He said he doesn't usually like golden retriever's. I thought that was an unprofessional thing to say to an owner of a golden retriever. Needless to say Nemo is not returning.

Captain Kitt's is a very unique pet boarding facility that caters to cats. They have various…read moreboarding options, including views of bird feeders and fish tanks. No dogs or other stressors, just a tranquil kitty friendly atmosphere. We brought our prior cat here before he passed, as he had a heart murmur, and we wanted him to have more supervision when we were away. We now have two new kittens, who are both special needs, and wanted to make sure that medication was administered as needed. So even though it's 30 minutes from our house, we feel it's worth the drive for the care that they receive. Our girls (who are sisters) shared a unit. This helped with costs as the price is per unit, not per cat. The owner, Val, suggested a horizontal unit, because one of our girls has cerebellar hypoplasia and can't climb up onto other levels. It was thoughtful of her to think of that, I wasn't thinking about the implications of the unit shape or size, I just wanted them to have space and a nice view. The facility is very clean - when you go in, you don't smell cats at all...which is a major accomplishment when there are so many cats (and litter boxes) in such a small space. And they send photos and videos of your cats to you so that you know everyone is doing well. If you have kitty family members, and want to make sure they're well cared for when you're away from home, check out Captain Kitt's!

LOVE this boarding facility! I had never boarded my 3 cats before and they went above and beyond…read morefor me, even when flights home got cancelled! Super caring owner and staff!

Shoreline Happy Paws does an amazing job walking my Australian Shepherd. The walkers are reliable,…read morecaring and go the extra mile to make my dog feel comfortable and happy. They interact well with him. Keep him safe in different weather conditions. I love the daily walk updates and photos as well that are sent. I would highly recommend them. My dog is so happy when he sees them.

Adriana and the SHP team are amazing. Super friendly, kind and courteous. They are all animal…read moreloving people and take the best care of your animals. They work with almost every kind of animal from exotics and birds to regular house pets. They are very responsive and they provide amazing updates after every visit letting you know how your pet is doing. Cannoli loves the whole team and is always super super excited to see them all. I think she has a real soft spot for Alex though.