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    Gideon's Laundry

    3.2 (9 reviews)

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    Ask the Community - Gideon's Laundry

    Sno-White Cleaners - In Springfield I trust none other than Sno White Cleaners.

    Sno-White Cleaners

    (2 reviews)

    Sno-White Cleaners is my laundry of choice. Friendly and personal service. They always greet me…read morewith a smile and remember my name and special instructions.

    My complaint is not about their cleaning, but their business practice. I'm sure some wonderful…read morepeople work there, and do their best. I called one day to ask the price of laundering men's casual slacks (think Docker's), and men's shorts. The kind lady gave me both prices for laundering each and dry-cleaning each. When I took them in THE NEXT DAY, a man was working at the desk (looked like an owner doing bookwork or a deposit) with a Braden's dry-cleaning van parked in front of the door. I assume common ownership. The man wanted to charge considerably MORE than I was quoted the day before. I showed him on THEIR business card where I'd written down the quoted price to me THE DAY BEFORE. He insisted I was wrong, emphasizing I HAD MADE A MISTAKE. It's possible the employee or rep I'd spoke with did make a mistake, and had he been respectful I'd have been understanding and paid the difference. . . . But (1) not only was he insistent that he would not honor the less-than 24-hour quote, BUT (2) he persisted in telling me I WAS WRONG stopping short of calling me stupid. I've been in business for about 50 years. I've always treated EVERY CUSTOMER with respect and honor and never knowingly insulted them. I want them to come back again and again, and they have. I certainly wouldn't lose a customer over fifty cents! I've absorbed thousands of dollars in fifty years. Consequently, I can't patronize Sno-White Cleaners. Beware of up-charging.

    Gideon's Laundry - laundryservices - Updated May 2026

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