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    Giant

    3.0 (35 reviews)
    ModerateGrocery
    Open 6:00 am - 11:00 pm
    Updated 2 months ago

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    Chicken salad with big piece of cartilage and bone. It was delicious but very jarring to find such large pieces amongst the chicken salad.

    Deli needs to pick out bones and cartilage from chicken salad. Dangerous choking hazard. Would have never seen them in a sandwich and am lucky I was using a fork. Store is otherwise clean and employees helpful and friendly.

    Yay! Egg free, Nut Free, Diary Free 'OREO!' Great for a young toddler!
    Baby L.

    This Giant is pretty decent. It has plenty of self check out lanes that making checkout faster. Produce is a hit or miss. I prefer shopping at other places for produce but sometimes I'll grab some organic bananas here or a couple bunches of cilantro, which is pretty clean and has less dirt then some other places. Pharmacy is pretty nice. It's organized and efficient and quick. When you drop off a prescription, you get a number. A LED screen near the ceiling will flash your # when your order is ready. My favorite thing in this store is a small department by the produce section that is devoted to allergy friendly foods, as well as organic foods. This is the only store I have found here that has a decent selection of dairy free, egg free, nut free cookies, pasta, and ice cream. I am thrilled that I can come here and make one stop to pick up all the snacks my allergy sensitive toddler likes. Now when his older brother eats an Oreo, my young toddler can also have his own egg free, nut free, diary free version of 'Oreo' too because this Giant has it! They also have Earth's Best organic baby jars too which are usually on sale and cheaper then Baby R US recent price hike of this product. Great store!

    Out of black eyed peas on New Year's Eve grrrrrr

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    Ask the Community - Giant

    Review Highlights - Giant

    I checked out at the self checkout and while I was doing so, the gentleman who helped me previous came up to me with a chocolate bomb cake.

    Mentioned in 2 reviews

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    Lotte Plaza Market - Sterling - Bulgogi bento box

    Lotte Plaza Market - Sterling

    (28 reviews)

    The first time we were here, we were more focused on the food court. However, we took a few…read moreminutes to buy some manzano bananas. Their baby bok choy looked quite good and fresh. We didn't buy any because we weren't planning to cook some up any time soon. The second time, we came better prepared. I had a list of ingredients for making a bok choy recipe that we liked. Yes, we did buy the baby bok choy. Also, we found snow peas and shiitake mushrooms. We were quite impressed with the produce section as all their fruits and veggies were fresh and the store was very clean. Even though they weren't part of the recipe, we picked up more manzano bananas. Browsing the aisles, I also found some dried tree ear. One thing we saw that we liked was that they had a couple of aisles dedicated to Hispanic foods with one aisle dedicated to Peruvian foods. We were pleased to see that they had Inca Kola and bought some. For those who cook Indian foods, there is an aisle dedicated to those foods. The cashiers we dealt with were friendly. When the cashier we dealt with on our most recent visit saw that we were buying the Inca Kola and manzano bananas, she asked me in Spanish if I needed a shopping bag. I said, in English, "Yes please" which surprised and amused her. I never did get fully fluent in Spanish thus the reason I answered in English. We both agree that we would come back to shop here when we plan to do Asian cooking. Just note that parking can be tight as it is a popular place. In fact, when we entered the parking lot last visit, 6 cars decided to leave at the same time...yikes!

    With a wide variety of products, built-in Tous Les Jours, and a (pricey) food court, this Lotte…read morePlaza Market location is hard to beat! You can find most things here, and there's sales happening quite frequently too. Parking is always plentiful and the register lines go by quick.

    Harris Teeter

    Harris Teeter

    (61 reviews)

    $$

    I have a few major complaints about the customer service manager, Masooda Alizada. I have been…read moreshopping at this location for approximately four years and have consistently had great experiences with employees throughout the store until now. My first complaint occurred on 3/6/26. On this day I had about 14 items totaling around $76. In self-checkout. Masooda approached my register and began checking my bag to verify that items were scanned. She placed in her code and compared the screen to the contents of my bag. I had not requested assistance, the register was not stuck, and there was no indication of an issue. This has never happened to me before, unless I accidentally scanned something incorrectly and asked for help. Because she appeared new to me, I decided to let it go at the time. My second complaint happened today. I needed to quickly exchange a $2.50 jar of jam for a $7.89 brand. I walked in with the product and asked Masooda if the exchange was okay. She said yes. I grabbed the new item and returned. After waiting a few minutes, she came out and asked for my receipt. I explained I didn't have it and that I normally use my wife's number for the VIC account, and my phone was in the car. She insisted she needed the number. I reminded her this was an exchange where I was paying more, not requesting a refund. Including the Leesburg Harris Teeter, I have never been required to provide a receipt for my smaller exchanges (Refunds: yes). She then mentioned fuel points, which I understood, but I offered my wife's name, suggested she use their VIC card, but she still refused. I went to my car, retrieved my phone, and returned. At that point she began showing me their refund policy. I explained that this was an exchange and that I had previously worked in the grocery industry, specifically with Harris Teeter. I pointed out that she had several options available: looking up my wife's name, using a store VIC card, or simply processing the exchange. She had also just seen me in the store on 3/6. She stated, "Then you should know how the policy works". I asked for her name and Masooda said it's on the receipt. She then tried to lecture me on the policy, and never asked for my ID, which is part of their policy. Thus, I did not sign anything or provide my phone number which she asked. Again, I never had to do any of this for exchanges at Harris Teeter. As I was walking away, I heard what sounded like "Ass" and turned around. She was shaking her head left to right. I walked back and asked what she said. She stuttered, mumbled and then told me to "have a good day". Maybe I heard her incorrectly, but it was definitely derogatory, she did not want to repeat it and was surprised that I heard her. I asked to speak with another manager. She called someone and went into the office. I waited about 10 minutes. Around the 7-minute mark I asked an employee to knock on the office door. A younger male opened the door, briefly spoke to the employee, and closed the door. I waited another few minutes and no manager came out. I called the store and spoke with Jose Ayala, the assistant manager. He was polite and apologetic, although I told him an apology was not necessary. He asked questions and took notes. I asked him to pass this information on to the district manager, Charlie Magaraci. I asked Jose a few important questions. Could Masooda have processed the exchange without my wife's number? He said it is not policy, but yes, she could have. Could she have looked up my wife's name, and I validate most of the phone number? Again, he said yes. In other words, Masooda had several easier, customer-friendly options available but chose not to use them. This situation could have been handled far better with finer judgment. Masooda Alizada needs retraining in customer service and understanding the options available to assist customers. She also needs de-escalation training. I do not want her to be fired; I simply want her to do better. This is where my family and I regularly shop. My family and I will not be back if this is not addressed appropriately.

    My mom has gotten a pizza made from here 3 times and every time we've had to ask them to not punch…read morethe bubbles in the doe (because it ruins it), and on top of that every time, no matter who makes it, the middle of the pizza is uncooked. My sister who has ordered from here has also had the same issue and had to ask them to put it back in the oven.

    HALAL 4 ALL

    HALAL 4 ALL

    (10 reviews)

    Disappointing Meat Department…read more The meat department was a major letdown. The selection was extremely limited, and what was available didn't look fresh--some packages had discolored meat, and others were close to or past their sell-by dates. There was also a strong, unpleasant smell near the meat counter, which made me question the store's cleanliness and food safety standards. To make matters worse, I couldn't find any staff around to ask for help or special cuts, and there were no clear labels or prices on several items. For a department that should be one of the store's highlights, this was unacceptable. I won't be buying meat here again and would caution others to do the same until they improve their standards. Bathroom is in the meat section and I couldn't believe on my eyes when the meat section employee came out from bathroom after flushing toilet and start cutting meat with out washing his hands

    Many people living around Loudoun county were coming to this store for good Halal meat and for…read morespecial groceries. But they are getting as bad as many other similar stores are doing to their customers. The owners have left the meat section on the mercy of people working in that section. Is it a deal that they have made with the crew or they themselves are getting like this. Crew charges any price other than on the list and they are not able to explain the reason and the customer feel totally unsupported. I have similar experience more than one times and am totally disappointed. Also they have increased the price on every single items. Sweet ( mithai) is stale and high price. We have to throw that in the trash. I would ask customers not to visit this store unless they fix their problems.

    Whole Foods Market - Outside / Exterior pic of Whole Foods new loc in Spectrum Center (old Best Buy loc) next to Cava, Einstein Bagels, Bubbles

    Whole Foods Market

    (12 reviews)

    I did not grow up shopping at whole foods as well, I can not afford to! But they started carrying a…read morevery special and dear product to our kitchen- kimono mom unami suace and allowed her to do her tour at whole foods markets. So after meeting her local in person (and following her story for years before) I started going to whole foods again! This time in Reston location was to pick up more Unami sauce and some burts bee lip blam (cold season). While there, they have amazing fresh meals prepared and it allowed me and my lil to each choose our own meal for the day something we'd both love. I tried the spicy salmon on top of rice with side of veggies. The lil... well choose a pizza slice... then proceeded to eat half my rice and complain my salmon was too spicy lol. Memories to remember :) Will be back!

    I was thrilled to see Whole Foods take over the spot where Best Buy used to be. This meant that we…read morecould now walk there, so we wouldn't have to deal with the horrible parking situation at Plaza America. Like others who have also reviewed the new one, I, too, envisioned it would be like the ones in Fair Lakes and Ashburn. But, alas, no :( Still, it is far better than the old location. While this one doesn't offer any seating areas where one can order food, it is more spacious. Thus, their produce section is larger than the meat and seafood sections. Although they brag about having a huge cheese selection, it's about the same size as it was before. The problem regarding the size of the place is most likely because Reston doesn't have a spot for a huge store. Unless they were to find a plot of land in a good location, then build a free-standing one. That would be pricey! We think the aisle signs could be better labeled. For example, we wanted to get some tofu, but despite wandering around, I couldn't find it. Finally, I saw an employee and asked him. He directed me to a refrigerated case that was near the bakery and sushi counter. Otherwise, we found everything we wanted to get. So, yes, we will return...but not to do all our shopping there. They don't call it "Whole Paycheck" for nothing.

    Giant - grocery - Updated May 2026

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