Leah and Jasmine went way above the call of duty to help me get some pills that I desperately…read moreneeded. I was traveling and left some at home; they came to my rescue - I couldn't quite make it to the pharmacy in time because of my involvement in the conference, but despite missing the time allotted and they stayed a few minutes extra and made it work for me. True champions!

This store is huge and needs as many employees to accommodate the needs of customers. The coupon…read moremachine/price checker was offline, the pharmacy had about 20 people waiting, and the front cash registers had only one employee working with a queue of 4 to 5 people. After a few minutes in line, I abandoned my purchase and didn't want to wait. The interior was largely very clean. They had a lot of Christmas stuff left, which is priced at 70% as of the first week of January.

I'm giving two stars because it's a store and they remodeled. It's relatively clean. I'm not giving…read moremore stars because every time I go to self-checkout an employee starts pacing behind me or standing behind me to make sure I'm stealing. I bring a change purse and my own bag which I use to carry items because THERE ARE NO hand baskets. I take everything out and then flatten it so they can see there is nothing in there. One time I brought a change purse and no bag and bought one donut and Zyrtec. I was holding these two items. The guard told the White woman who works there that he thought I was stealing. She came over confused because there was nowhere for me to put anything. We shook our head and I paid and left. I rarely go here because I hate being treated like a criminal.

It really has to be something to get me to write a review. I have had more than a few incidents at…read morethis Giant. Unfortunately I have become accustomed to receiving subpar service/quality here so I've mostly ignored them. Most of the incidents revolve around lack of items, quality of items in some situations, store upkeep and customer service. I am of the belief that this is due to where this Giant is located. It is clear that this Giant and many nearby stores don't respect the customer base in this area. They don't seem to fear any retribution for the treatment of the people who patronize this store. We, as customers, are paying the same prices but receiving discount quality and service compared to customers at the same chain in different neighborhoods. The two incidents I've had involve one person. I didn't get the name but it was a middle aged white woman. I believe she was a manager of some kind. The only reason I'm distinguishing her race is because she may be the only white person working in that store as this is a predominantly Black American area. First incident: I was in line and ready to checkout in one of the 12 items or less registers. I was moving up in a line I was in for more than a few minutes (lines are consistently long) by now when the person in question came up and says, "this line is for 12 items or fewer". I look down at my cart and begin to count my items. I had 16 items. I just looked at her with bewilderment and moved to another much longer line (I wonder how corporate would feel if I put 4 items back costing the store money because one of their employees strict enforcement of FOUR extra items in my cart?) Trust me I totally understand adhering to policy and not slowing up the line for people trying to get in and out but this seemed a little excessive. On its own, this was not enough to illicit a response or review but the next incident raised my ire enough to report. Second incident: This incident maybe happened some four to five months later involving the same person. This time I'm checking out my items engaging in friendly banter with the cashier when the person in question comes up to the cashier, whispers in her ear then leaves. I didn't think anything of it until the cashier tells me she told her not to forget the water under my cart. At that point I had already told the cashier and she acknowledged. She looked uncomfortable telling me what she said. I told her that it was insulting to assume I'm trying to sneak out with a 32 pack of water. I don't really care about the excuse that this happens at this store. I'm sure water is paid for at a much higher clip than it is stolen. I didn't see where she came from but apparently, judging from both incidents, she is also a line monitor of some sort. Literally policing people as they're checking out. I almost wanted to take all the food back but continued. I don't think she is even aware or cares how insulting and disrespectful this is to customers. That is not my local Giant food store. I only go there when shopping for my mom who lives on that side of town. Luckily my mom doesn't request to go to this store much anymore because of the prices and I am totally fine with it. I had these two incidents during my sparse visits. I can only imagine the treatment regular customers receive.

Not being a monopoly would be nice ig constantly raising medicine prices then acting like they…read moredon't control it

Hate that this is the closest CVS - I use this so my prescription refills are convenient b/c I have…read morea baby it was a great idea for the drive-thru. BUT IT ALWAYS IS "DOWN".... During COVID, COVID was the excuse. Now it is "down". Either CVS has low manning so they cannot man the drive thru, in which case management at this location needs to express that so we don't waste time. Or they need to provide a schedule to the public. Because this is DAILY. Some of us work an hour+ away, have families... this is inconvenient and unprofessional. One more chance, and I guess I'll just switch my business to another location.

Ok here is the truth and I have lived here for decades. This CVS is located in a central location…read morewith MANY customers. This pharmacy is always packed with RXs for pickup They really do fill out many RXs. I have had pharmacy staff give me price prior to filling when costly to help estimate price during pickup. They consult you about your RX information, if they need they will get your RX filled quick. Very nice staff over the years.

I am truly glad that I swithched my pharmacy from Branch Ave Clinton, to CVS Allentown Road…read more Totally different atmosphere. after many many many years I finally got fed up of the condescending attitudes of not all but most of the pharmacist and employees at the pharmacy register. Enough is enough. The counter assistance to the pharmacist 2 new ones now to I believe he maybe a manager or assistant. His name is Terrell. I will ever be grateful for his attitude. I am going through some walking issues and I was using the basket to help me as I was walking thru the store. when finished shopping I started gathering my packages and to put the basket back in place. Terrell walked up and said you can leave your packages in the basket and take it out to the parking lot and ill get the basket. What a great relieve that was and help to me. Indeed as I was driving off he came and got the basket. Great customer concern and service. Thank you Jacquie McC.

the experience with Allentown pharmacy was amazing, great service knowledgeable and helpful…read morepharmacist on duty

Great service! Very personable and they make you feel welcomed as soon as you walk through the…read moredoor. I never go to main chain pharmacies. I always find a "mom and pop" pharmacy. The service is impeccable here!

I personally only come to this location on Thursdays. I go to the DC location any other day. Enjoy…read morethe personalized experience. I will never change pharmacies,, my whole family gets their meds here!

the staff that is currently there is is very rude and lacks customer service!! He told me that my…read moreinsurance no longer paid for my rx and that I had to pay out of pocket which I had no problem in doing, and once I called my insurance to find out why they let me know that he has been submitting the claims and getting paid twice and when I went to get my money back he said he never took money from me‼ that problem has been resolved but went back today and he stated that I have to call him ahead of time for him to order my rx which I've been coming there 4+ years and I've always gotten my rx the same time and not sure why I have to call to let you know that you need to order more meds for your customer! And then he yells I'm not gonna fill your rx!! I'm super happy that I found where the man guy has opened another store and I will kindly take my business there!

24/7 service. Not many anymore are 24/7. Normal selections…read more 5 star because of late night effort from Warren. Parking.

I normally get my meds from a CVS in VA. Like an idiot, I got them transferred to this location…read morebecause I live in the area. Why is the drive thru closed? Why is the pharmacy line all the way to the front of the store? DO NOT GO unless you want to be highly irritated! I have bad sciatica, so I'm unable to stand for a long time. I called and in order to talk to someone you have a leave a message. This is all around dumb!