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Giant Food

3.0 (44 reviews)
ModerateGrocery
Closed 6:00 am - 11:00 pm

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Our cake

This review is for the bakery department - The cake decorator currently working there is the best. I showed her my inspiration picture and she was upfront with what can and cannot be done if we used whipped cream instead of buttercreme, told me the cost of adding fruits, and she showed me the colors they had and said she would do her best when I asked for certain pastel colors. The cake turned out amazing with pastel colors and roses just like my kid wanted and it tasted good too. As long as this cake decorator works here, I have found my new go to place for cakes. This half sheet cake cost $53.99 with fresh fruits and whipped cream instead of butter creme.

Keeping the community safe :)
Mariana C.

I really like this location. It is large, clean, and well organized. They have a good variety of specialty items as well, including a special health foods section. Customer Service desk was efficient and friendly for a large gift card purchase I needed to make. I also appreciate the information they had posted at the gift card kiosk/display to warn people about fraud and scam attempts. I haven't seen this at other stores and appreciate the effort to keep their community informed and safe. Always a pleasure shopping here :)

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4 months ago

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3 months ago

Anemic looking chicken. So dry that sauce couldn't even help. Got stuck in everyone's throat. Definitively one of the worst I've had.

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7 years ago

Love shopping here for my groceries. The hot food section is the best. Salad bar all day. recommended over any other giant nearby

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14 years ago

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Page 1 of 2

Ask the Community - Giant Food

Review Highlights - Giant Food

The Kentlands themselves is a nicer, upscale area in the middle of Gaithersburg.

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Amazon Fresh

Amazon Fresh

2.8(52 reviews)
2.9 mi
$$

I had to return an Amazon item (no bag, box or label needed) and decided to check out the Amazon…read moreFresh. On the TV above Customer Service, there was a coupon for $25 off your first order of $50 as an Amazon Prime member. I scanned it and successfully added it to my Amazon account. See the Tips at the bottom for more info on how to Return items. The store is smaller with the aisles more narrow than normal. With the people shopping for others with their big carts and restockers, it took some maneuvers to get down the aisles. The produce looked fresh enough and shelves were stocked on a Thursday evening at 5:30 pm. On Jan 22, I picked up on sale eggs with a sell by date of Jan 29 and regular price guacamole with Feb 8. I look at dates for the first and items farther back, and it seemed that those were the longest dates I could get, so sell by dates seemed to allow less time than some other stores. I picked up mostly items from the shelves that I tried to find on sale. I noticed a smaller selection of brands in the toilet paper and other areas. Example of price differences: Idahoan instant mashed potatoes 4 oz - $1.00 at Amazon Fresh; $1.89 Giant; $1.27 Walmart. 8 oz for $2.50 Amazon Fresh, $3.69 Giant, $2.82 Walmart - yes, it was .50 cheaper to buy two 4 oz bags at Amazon Fresh. With it being a small store, the long line for self check-out with the staffed checkout line was one. I almost walked out and left my cart due the number of people in line and needing to be somewhere else in 15 minutes, but most seemed to migrate to self checkout, and another staffed checkout line was opened, so I was able to buy my groceries in time. For my three bags of groceries, it came to about $75, but I got $11 off - so $64 which was about $20 - $30 less than when I buy three bags of groceries at Giant. I entered my phone number which got me the sale price but I was NOT able to get the $25 off the $50 first order, since I didn't have time to download, install, and login into the Amazon app at checkout. I didn't have my Amazon card with me, I thought there would be some QR wallet code within the Amazon website somewhere but NO. Tips: 1. Install and login to the Amazon app BEFORE you come. 2. If it is your first time shopping, go to Customer Service and wait and see if there is a coupon on the TV screen that you can take a picture of for additional savings. 3. You can look up the store and see the in-store deals. 4. Bring your Amazon credit card just in case. 5. Amazon Prime members, get $10 off their first Amazon Fresh store purchase of $50+. After that, they get $10 off every monthly on a $100+ purchase only in the stores. YOu need to clip the virtual coupon on the Amazon Fresh site, and it expires. 6. When you enter, the Return area is at Customer Service to the right. It can get crowded with people coming to get their groceries and carts getting wheeled out while you are standing in the line. There is a self serve kiosk where you scan your return QR code against the small screen below. I wasn't able to get it to scan and got help. A label prints from below. If you don't have a bag, there are bags to put your item in then affix the label. A large mailbox style drawer opens to put your package inside, then locks after you close it. Overall, the produce and shelves were stocked fine for me to pick up the staples I wanted and better prices than other grocery stores. Dodging around the big carts with the shoppers who were shopping for others and other shoppers even not crowded made it less enjoyable but for the savings on staples, I might come back periodically and even try the Dash cart next time.

this is such a convenient life saver! i wish i had one of these near where i live!…read more i've ordered amazon fresh online, but never walked into a brick and mortar storefront. besides having everything from produce to dry bulk goods to dairy, it was also about a half mile walk from my parents' place! i went here a couple of times when i was home in october. i bought basic things like water, candy, protein bars, protein shakes. i didn't need it at the time, but did notice the lovely salad bar and hot deli where i could pick from an array of comfort foods like pasta, caesar salad, rice, veggies and more. the prices are excellent...i have to remember that cost of living in suburban maryland is cheaper than where i live in the bay area, california, but amazon fresh is even a little more cost saving than the rest of the md stores. quick, fast and friendly service, i appreciated the employees who helped us find basic goods, point us to the restrooms, and helped us check out. the location is also great, for those who can't get here on foot, this is just off 270 & shady grove with plenty of parking just outside.

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Amazon Fresh
Amazon Fresh
Amazon Fresh

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Harris Teeter

Harris Teeter

3.3(115 reviews)
1.8 mi
$$

All stores are not alike, even if they are owned by the same company. I usually do my shopping at…read moreHarris Teeter in Park Potomac. But, I was really close to this store on Copley Place and decided to pop in. For me, this location was a bit confusing. I am sure if I shopped here more often I would probably get used to the aisles and grocery items. The people who work there were as nice as could be. They pointed me in the right direction and one person, even walked me over to the aisle I was looking for. Unfortunately, this store was out of both items I was shopping for. I did find a few things I needed. But, as I came up to the counter, I saw the cherry tomatoes that I picked up, were rotting at the bottom. So, I gave them back to the person working there. I hate to compare, but I really don't think this store is as clean as the one I usually shop at. So, given that they were out of stock for the items I usually buy and the item I picked up was spoiled. I probably won't be coming back to this Harris Teeter. It is such a shame, because my last review, was 10 years ago, but they had such promise.

Honestly, five stars for a clean and easily accessible restroom. While driving home to D.C. from…read moreGaithersburg, I had to pee sooooooo bad. I couldn't wait. Harris Teeter was the closest place I could get to without wetting my pants. I walked in, relieved myself, and walked out. The restroom was clean!

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Harris Teeter - Cute balloon decor and fresh fruit.

Cute balloon decor and fresh fruit.

Harris Teeter - A large selection of vegetables.

A large selection of vegetables.

Harris Teeter

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Hmart - Noodles - January 2025

Hmart

3.3(106 reviews)
3.0 mi
$

I had to purchase some greens that I could only get at a grocery store like this, so I went with a…read morefriend. The place stayed busy on the weekend. I only purchased a few items. Some were good, others were just okay. Here is what I got: CHINESE BROCCOLI - some were long, and others seemed like they were already cut short. I don't know if that is how it is normally sold. Goya PLANTAIN CHIPS - the chips were light overall, but slightly salty. I still enjoyed it. 80% COCONUT WATER WITH PULP - I enjoyed this, but I am not sure I would get it again. I couldn't find a brand on the can and some of the wording said to chill before drinking, but yet it was stocked on a shelf. I may just stick to a brand I know, next time. I also got another juice - Mogu Mogu LYCHEE JUICE with bits of the fruit in the drink, but found that the lychee bits were going down my throat quicker than I had a chance to eat them (not sure I'll get that again even though I enjoyed the drink). BUTTER CREAM BREAD - even though I liked this, it was not as soft. I got one or two other items, but I'll probably get them elsewhere next time due to the high price. Overall, I saw so many flavors and varieties of things. The place stayed busy. I would probably go back again, but with the same friend, and maybe pay more attention to details. It was my first time going to this type of store.

Going downhill. Carts are old and rusty. Store is cramped. No real hot food option (quality and…read morevariety both declining). Seafood section smelled fishy (compared to 99 Ranch and Whole Foods). The upside is they stock fresh kumquat, that's a rare find. The prepared food section: They have only one pot of tofu stew believe it or not (it's the mainstay of Korean food). The place just looked sad and not well stocked. Not many snack options either.

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Hmart - 2.1.23

2.1.23

Hmart - Boba Milk Tea - January 2025

Boba Milk Tea - January 2025

Hmart - Drinks - January 2025

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Drinks - January 2025

Giant Food

Giant Food

3.2(29 reviews)
1.7 mi
$$

This is the hidden Giant that is in the same shopping center as Silk Road Choyona and Play More…read moreGames. Generally nice staff, pretty clean, and because people don't really know about it ( cause it's hidden AF), it doesn't tend to be too crazy busy. The parking lot is a little bit dicey because the spots are all facing one direction in each lane, and someone inevitably ends up going down the wrong way. That person might be me... But yeah, a decent giant. Went here to buy lottery tickets... and the Giant isn't as lucky as it could be. But the cashier at Customer Service was really nice and sweet and wished us good luck.

I have made Giant on Bureau Dr. my GO TO PHARMACY for the past few years. Typically there's…read morenothing but courtesy of customer service. This hasn't been the case recently, and particularly today when I was spoken to very rudely and dismissed with the words 'call you Doctor'!! I was calling with questions regarding a new RX that did have any information or instructions included. The question was simple and something I need to know prior to taking one of the tablets. TOTALLY reconsidering not only this pharmacy, but this Giant as well. Unlikely I'll get a response or satisfaction based on chronic rudeness and dismissive behavior. Only doing the most perfunctory job of customer service. I no longer recommend.

Photos
Giant Food - Free samples of strawberries with a "did you know" card with recipe ideas and selection tips!

Free samples of strawberries with a "did you know" card with recipe ideas and selection tips!

Giant Food
Giant Food - Mother's Day cakes

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Mother's Day cakes

Lotte Plaza

Lotte Plaza

3.4(55 reviews)
1.7 mi
$$

Dropped by to get some Asian groceries at this Korean grocery store. Some things had changed since…read moreour last visit. Aisles of items had moved, certain products were no longer available, but other things were on sale. Got some Korean and Indian snacks, produce, pre-made Korean food and other necessary items. Had a good shopping experience at this store. Checkout and service were quick and efficient.

I had a genuinely upsetting experience at the Lotte Plaza in Gaithersburg today, and it was…read moreentirely due to how the situation was handled by the staff. We picked up several kimbap at full price and continued shopping inside the store. A few minutes later, when we returned to the same section to get more, all of the kimbap had suddenly been marked 50% off. We never left the store, and the items we were holding were exactly the same as the ones now labeled on sale. Because of that, we went to customer service to ask if the sale price could be applied. While we were speaking with the customer service associate, another woman sitting nearby abruptly inserted herself into the conversation and said she was the kitchen manager and that she had personally decided to mark the items down. Then, within earshot of us, she said, "So people carry items around and then ask for a discount once they see the sale price." The implication was extremely unpleasant, and it made us feel as if we were being treated as unreasonable or dishonest customers. What made this even more frustrating was that both employees were already aware of why we came to customer service, yet chose to respond with a dismissive and condescending attitude instead of explaining the policy clearly and respectfully. We were told that because we picked up the items before the sale stickers were placed, we would have to pay full price. In the end, we chose not to purchase the kimbap at all, at either price. Realistically, the full priced kimbap we put back would have had to be marked down anyway, since identical items sitting next to sale priced ones are unlikely to sell at full price. This made the rigid stance feel unnecessary on top of being poorly handled. Policies are one thing. Publicly speaking about customers in a mocking or judgmental way is another. We left feeling genuinely disrespected, and it completely overshadowed what should have been a simple shopping experience. Customer service should involve basic courtesy and professionalism. Unfortunately, that was lacking here.

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Lotte Plaza - Checking out the mushrooms

Checking out the mushrooms

Lotte Plaza - Bibimbap

Bibimbap

Lotte Plaza - New food court!

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New food court!

Trader Joe's - Honey and dutch yellow potatoes.

Trader Joe's

4.1(135 reviews)
2.6 mi
$$

Trader Joe's needs to teach a master class on how to run a grocery store. They are definitely the…read morebest in hiring really nice, hardworking, and friendly individuals. I have never met someone at a Trader Joe's that wouldn't go out of their way to help a customer. The food is delicious! They have lots of fresh fruit and veggies. The Employees are constantly packing those aisles with fresh produce. I really like their cheese section. I always get the feta cheese, baby Brie cheese, and Gouda cheese. They are priced so reasonably. I love their snack section and I load up on nuts, dried fruits, chips, pretzels and cookies. You can't go wrong with Trader Joe's snacks. I also buy their muffins and breads. They have a sourdough bread that is amazing. The scones are really good too. Don't forget the lemon cookies, they taste like lemon meringue pie. Yum! The store is clean, well organized, and well stocked. If they don't have a product you need, they will let you know when it is coming in. Great food and excellent selection, fabulous employees, good prices, why would you go anywhere else?

The sample corner is back in business! (But I didn't find the coffee sampler.) And no more hard…read morecoffee candies. But this one is preferable to the one in North Bethesda because it seems to have more parking spaces and getting back onto Rockville Pike can take a while, especially on Saturdays. And unless you like parking in underground garages, you can give the downtown Rockville TJ's a pass (formerly Dawson's Market). Store is clean and well-stocked, and they always seem to have staff restocking the shelves. Cashiers are friendly and efficient - they'll call you over to one of their lanes if they're open (and the lanes are named after local roadways for convenience). Just be careful turning into the lot from Travilah and Route 28 - the first driveway is exit-only!!

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Trader Joe's - Pumpkins anyone. I liked the fall fantasy because it is white. I'll be back for you.

Pumpkins anyone. I liked the fall fantasy because it is white. I'll be back for you.

Trader Joe's
Trader Joe's - I love orchids.

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I love orchids.

Whole Foods Market

Whole Foods Market

3.2(196 reviews)
0.2 mi
$$$

I love Whole Food, also known as Whole Paycheck. I love the choices they provide for prepared…read morefoods, salad bar, and hot bar. My only one pet peeve is with their balsamic dressing. Why is it so thick and gross looking? I thought it was supposed to be more liquidity. It's the only dressing I like next in line is their oil and vinegar options. However, I have not seen the oil and vinegar here. Maybe it's only in Seattle that you get the option. It's well maintained and cleaninside from the veggies and fruit area down to their meet, cold cut, counter service, and the varuous food isles. I can always find what I'm looking for. Or, maybe it's because I buy the same things all the time, so I can stick within my budget and not spend a whole lot of money unnecessarily. This Whole Foods is one of Amazon's return centers, which is another convenience for the Kentlands and surrounding neighborhoods. The staff is very helpful whenever I have questions in their heath section. Overall, Whole Foods is a great place to shop for your household needs.

I have been shopping at this Whole Foods for 12 years, and I am alarmed by the recent decline in…read morestock for my go-to items. Additionally, the staff often seems aloof toward customers. Is there a manager currently overseeing this location? On several occasions, I've driven out of my way to the Columbia store simply because I know they will have what I need, and I prefer their spacious dining area. I love that location!

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Whole Foods Market
Whole Foods Market
Whole Foods Market - Celery and carrots.

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Celery and carrots.

Giant Food - grocery - Updated May 2026

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