The telephone system is the pits. I am finding it increasingly difficult to manage my prescriptions…read moreand intend to explore other options.

This CVS is very well stocked, organized and clean!…read more Employees are hospitable and welcoming... shout out to Julie, cashier who was quite pleasant! CVS has great sales and their app offers super coupons! #SatisfiedCustomer

Love Walgreens! This particular Walgreens is one of my favorite. Employees are always welcoming and…read morehelpful! Shout out to Aoanson, store manager, who is always so welcoming and helpful! Check out their weekly ads for great deals! #SatisfiedCustomer

I honestly don't know how they stay in business. Today, I called multiple times. I either get a…read morerecording that says they have something in place that will not allow my call to complete or someone answers and says that I am breaking up. I've had no other complaints about that so I need to question the validity of that statement. Additionally, I had some prescriptions called in and learned after the fact that the pharmacy was closed because they were short on Pharmacists. I understand, but please tell people that there are problems so they can move on.

Look, I hate writing bad reviews, people and places have bad days...BUT THIS is the worst Pharmacy…read moreI have ever been to. Every month for the last year they have screwed up my BP script and I have finally lost my patience. Walgreens is accross the street, thats where my meds will be from now on. P.S. - Atleast act like you care!!!

The absolute worst customer service in the history of customer service!!!!. First, they filled the…read moreprescription incorrectly... Which is alarming considering it is prescription medicine and they're apparently just doling out Lord knows what! When I called to inform them of the mistake, I was transferred to the pharmacy and the phone rang for 20 minutes. I hung up and called back and went through a 10 minute wait attempting to get a manager. I eventually got through to a manager and was told "All I can do is transfer you to the pharmacy, you'll just have to wait". That was tough to take, but the fact that she used a tone similar to a teenage girl who didn't get her way was quite infuriating. I called back and sat on hold with the pharmacy for another 20 minutes before they just cut the call off. So here I sit with prescription medicine that is incorrect. I will have to drive into the store and will most likely be told that they don't have the correct medicine. I usually deal with the CVS on route 303 in Streetsboro, I've never had a problem there. Actually, the employees at the CVS in Streetsboro are professional and courteous. The Kent CVS store is shockingly incompetent and rude, But at least they make up for it by not servicing the customer.

clean store, good sale items, friendly staff, adequate parking, fair supply of general items,…read moreusually quick check out. As it is a smaller store, it wont have the huge selection of wallys. its my go -to store most days. its also nice they have a discount for seniors only. its very helpful and keeps us coming back !

The staff at this location is outstanding, they're always willing to lend a helpful hand and…read morefriendly service . The pharmacy is also outstanding Abdul and Jason are the pharmacist they are always busy but take a moment to say hello . The staff in the pharmacy is nice friendly and very professional. I'm glad I brought my business to them from another pharmacy it was a great move.

Thoughtful and courteous staff members, as well as attentive to your needs,, and assisting in…read moregaining knowledge of meds.

Everyone should switch to Rootstown Community Pharmacy. The nicest most courteous pharmacy staff…read moreever! It is always a pleasure going in to fill my prescriptions because they're so nice and they have neat things in their store to look at. They're right inside the NEOMED NEW Center. Easy parking, nice facility and great prices. They are good an working with my insurance. I am glad I switched to them from Walgreens, Rootstown did all the work getting them transferred too. Rootstown's customer service is superior to any chain pharmacy I have been to. Period.

Great customer service here! Completely impressed with the customer service on the phone, in the…read morestore, and in the drive thru pharmacy. Thank you for being patient and kind.

I attempted to purchase some wine at the Kent Walgreens. When the manager rang it up, he asked for…read moremy id, so I gave it to him. He then scanned it and proceeded to ask the girl in front of me for her id as well because I was talking to her and it appeared to him that she was "with" me because we were talking. He then refused to sell me the wine, which is ludicrous because the girl in front of me had nothing to do with my transaction and never touched the wine. I argued politely and he told me that it is the law that they id everyone who is "with" the person who is buying alcohol. I have read over the alcohol laws in Ohio and there is ABSOLUTELY no law of that nature. Regardless of whether that girl was "with" me or not, the store should not have any right to demand her id if she is not paying for or touching the alcohol. It might be a Walgreens policy (or the policy of that particular employee) - however the employee felt the need to lie to me and say it is the law. I have never had this problem in the past and have bought alcohol hundreds of times at hundreds of different establishments. I can only imagine that this store doesn't refuse to sell alcohol to any customer who walks in the store with their child. That being the case, I feel that I was unfairly discriminated against. I will not be ever purchasing another item from Walgreens again and I will encourage anyone I know to do the same.

Access has helped me through countless issues with my wheelchair, my walkers, and other equipment…read more They are thoughtful, kind, and totally professional.

As an RN who has worked in skilled nursing and homecare, devices they have are impressive! The…read morestaff is amazing! They are willing to work with you to find what you need at the best price point. I highly recommend!

Worst store in the US. Bad attitudes, poor service. Even other CVS stores complain about them!!!!!!read more

Worst pharmacy! Rude staff and horrible customer service! If you want to be talked down to and be…read moreignored then this is your place! Beware.

Thank you , thank you! "Giant Eagle Pharmacy in Streetsboro"!I just left Urgent Care in Hudson, and…read moreby the time I got to Streetsboro ( maybe 4-5 miles) my antibiotics were ready!

Frank was SO helpful today when I called to find out more about a new product that I was about to…read morestart taking. He took his time with me to answer questions I had. I wish that more physicians had this bedside manner in the office.