I will not be able to speak much about my experiences with Walgreens, as I only use them for…read morepharmacy pick up. But I have to say that the pick up for monthly or other prescription is really easy and makes it convenient. I never have to wait in line or at the window. You receive a text when the prescription is ready, pick it up and that's it.

Have tried to pick up prescriptions after work hours (6pm) after being left message open til 9pm…read more They aren't open! Went today at 10am NOT OPEN CANT GET PRESCRIPTIONS FILLED IN ANY TIMELY MANNER ANYMORE (2-4days) Always excuses Find another pharmacy Been here for 10 years and I'm done Life depends on it!

We were visiting from out of town. Giant Eagle was the closest available. The store was well lit,…read moreclean and organized well.

The store itself is pretty solid. But the parking lot is drastically under lit. It's so dark…read morethere at night I have started shopping elsewhere after 5:00. seems like an easy fix- yet it's been that way for months

i visited this store this past Friday. There was absolutely nobody there, not in most of the store…read morenor at the check-out counter. After about 10 minutes someone finally came out. I complained that I was waiting nearly 10 minutes. The young woman said, "No; it more like 3." She was snotty and arrogant. It's no wonder that this store is closing. With employees like her, it should be closed.

My first visit. I stopped in to get some peppermint patties for St. Patrick's Day. The clerk…read moregreeted me, and was very friendly at the counter. She reminded me to look at the strip of coupons, which offered very good discounts if you needed the products. You can add other coupons, too, to get great prices.

This is not a bad Walmart per se. it's a big one. Staff is fairly helpful. They are busy most of…read morethe time. Store is not too messy. You can find some deals and lower prices on some items if you have the time and look. This is better than the Macedonia Walmart. Which isn't necessarily a badge of honor but it is what it is.

Me and my wife recently stopped here the day after Christmas to grab a few things while seeing…read morefamily and friends. This place was absolutely packed and busy. Conveniently located right off the highway, this place features everything that you can expect from a Walmart. Plenty of great stuff was on sale as the Christmas stuff was already on sale and they had some New Year's items. Fair selection of food. The check out line was very long but the bathrooms were modest for the most part. All in all it was a average Walmart experience.

No wonder Walgreens is in bankruptcy. If this Aurora store is any indication of their overall…read moreperformance they deserve to be shuttered. Poor customer service, no thank you mam or sir, pharmacy staff in particular are indifferent and rude especially the clerk who always wears a mask and doesn't know to have the mask cover your nose to be effective and she works in the pharmacy.

Went here because our Pharmacy didn't have the medicine our daughter needed…read more Dan the Pharmacist....what a nice guy. Talked to him over the phone and in-person, just a genuine and caring person. This feel reminds me of when small pharmacies knew everybody in town and didn't just treat them as a "stranger". Dan was talking to somebody about a recent procedure a customer had and asked how they were. When I was picking up the prescription, he was talking to another customer about their husband. This Pharmacy isn't far from us, I may just consider moving my family's scripts to this Walgreens just to benefit from this care and service.

Great customer service here! Completely impressed with the customer service on the phone, in the…read morestore, and in the drive thru pharmacy. Thank you for being patient and kind.

I attempted to purchase some wine at the Kent Walgreens. When the manager rang it up, he asked for…read moremy id, so I gave it to him. He then scanned it and proceeded to ask the girl in front of me for her id as well because I was talking to her and it appeared to him that she was "with" me because we were talking. He then refused to sell me the wine, which is ludicrous because the girl in front of me had nothing to do with my transaction and never touched the wine. I argued politely and he told me that it is the law that they id everyone who is "with" the person who is buying alcohol. I have read over the alcohol laws in Ohio and there is ABSOLUTELY no law of that nature. Regardless of whether that girl was "with" me or not, the store should not have any right to demand her id if she is not paying for or touching the alcohol. It might be a Walgreens policy (or the policy of that particular employee) - however the employee felt the need to lie to me and say it is the law. I have never had this problem in the past and have bought alcohol hundreds of times at hundreds of different establishments. I can only imagine that this store doesn't refuse to sell alcohol to any customer who walks in the store with their child. That being the case, I feel that I was unfairly discriminated against. I will not be ever purchasing another item from Walgreens again and I will encourage anyone I know to do the same.

Worst store in the US. Bad attitudes, poor service. Even other CVS stores complain about them!!!!!!read more

Worst pharmacy! Rude staff and horrible customer service! If you want to be talked down to and be…read moreignored then this is your place! Beware.

Look, I hate writing bad reviews, people and places have bad days...BUT THIS is the worst Pharmacy…read moreI have ever been to. Every month for the last year they have screwed up my BP script and I have finally lost my patience. Walgreens is accross the street, thats where my meds will be from now on. P.S. - Atleast act like you care!!!

The absolute worst customer service in the history of customer service!!!!. First, they filled the…read moreprescription incorrectly... Which is alarming considering it is prescription medicine and they're apparently just doling out Lord knows what! When I called to inform them of the mistake, I was transferred to the pharmacy and the phone rang for 20 minutes. I hung up and called back and went through a 10 minute wait attempting to get a manager. I eventually got through to a manager and was told "All I can do is transfer you to the pharmacy, you'll just have to wait". That was tough to take, but the fact that she used a tone similar to a teenage girl who didn't get her way was quite infuriating. I called back and sat on hold with the pharmacy for another 20 minutes before they just cut the call off. So here I sit with prescription medicine that is incorrect. I will have to drive into the store and will most likely be told that they don't have the correct medicine. I usually deal with the CVS on route 303 in Streetsboro, I've never had a problem there. Actually, the employees at the CVS in Streetsboro are professional and courteous. The Kent CVS store is shockingly incompetent and rude, But at least they make up for it by not servicing the customer.

I never realized that DDM has such a vast amount of stuff. It's way more than just a pharmacy,…read morewhich is what I have always used it for when I go in. It has everything from socks to bird food to produce. Wow! Everything! Prices are OK for most things. They do have discounts on items which makes them a good buy but it varies on items per week. Staff is nice. Store can get kinda messy but they do a fair job at keeping it clean. If it was a bit closer we'd probably go more. Surprisingly not a bad shopping g experience you could get carried away looking through all the stuff and spend more time than you thought.

I went for diabetic supplies. Medicare pays most of it and I pay what's left. Weeks later I get a…read morebill. There is nowhere on the website anyone can get billing answers. I have to go to the store and when I do I'm told it was paid. This is now the third time this happened.

First time at this Walgreens everybody was so helpful and friendly. I never experienced such 3…read morefriendly people in my life.

If you want to never be able to rely on when you can get your prescription, this is the place for…read moreyou! Mystery hours are posted on the door each day and are never the same! Don't worry about contacting their Consumer Relations, because you won't get an answer there either. Well 1 star for consistency in not taking care of customers across the board.