This follow-up review pertains to the hair itself. It really pains me to give this review, because…read morethe customer service is excellent and the ladies are very polite and knowledgeable. I also want to clarify this review pertains ONLY to the bundles and not the closure I purchased previously. The closure has worked fine and the hair on the closure is still in great condition even after being dyed. Here is my review of the bundles I purchased recently. I purchased the hair on 02/17/2016 and the photographs are from one week after install, three days after install and 'currently/today' 03/04/2016 not even a month after purchase. So, here's the review for the hair pictured. Ethnicity - Brazilian Texture - Loose Wave Lengths - 18, 20, 22 1st Impression: hair was thick and had a lot of body with waves that bounced right back into shape when stretched, pulled, and/or combed through with fingers or wide-toothed comb Installation: I was scared after my stylist washed and conditioned the hair because it immediately lost its original body and seemed to have no "wave" to it at all but a stringy crinkle instead. Once my stylist added the the reverse spiral curls which took him only 15 minutes to do because the hair took very well to heat and was easily manipulated Day 1-Before going to bed I glazed my hands with coconut oil and gently folded hair into a bonnet. I always glaze/moisten my hands while handling the hair to reduce static, tangling, and keep the waves/curls intact. The hair responds very well to this technique and bonnet storage as the next day it only took five minutes to "style" the hair for the day - a la this result: With minimal effort just conditioner, hand scrunching, and edge control I was able to leave the house with a loose/wavy look. Hair holds up well with the overnight bonnet/oil routine. 3 Days in-I was anxious to see the hair in it's true state and the spiral curls had fallen. With a little love and care the spirals could've been maintained as the hair does hold style very well. However, I wanted to see if the "wave" was truly gone so I co-washed the hair and blow-dried on a combo low-medium heat. The end result was indeed a loose wave/crinkle. It did not contain, as much, body as I would have liked, but it did have texture. : I most likely will not purchase this hair in the future for the following reasons... 1. MAJOR shedding. After only 1-3 days I could not brush, comb, or de-tangle the hair without getting gobs of it caught in my brush, comb, or hands. The hair gets everywhere! I find myself picking out the stringy strands from my carpet, socks, shoulders, and back I have to de-tangle and comb the hair throughout the day to keep it from tangling and becoming matted. I do not work in a strenuous environment. I sit at a desk all day and the hair just balls up and gets tangled and matted all on its own. It's frustrating to deal with and time consuming. Every night before I go to bed I have to comb through the hair for a final de-tangle routine and the hair just keeps shedding. 2. I'm not a fan of the loose wave texture. I think that the body wave compliments my own hair texture better and allows for more effortless styling on the go. It also has way more body after washing. 3. For the price, I could've gotten the same hair and a better grade for cheaper with Custom Kreations just around the corner. This hair is really disappointing. I had such a great experience with the closure that I assumed the hair would be the same quality. I've worn bundles for years and I take care of my bundles. I use products with little to no sulfates and care for the hair as if it grows out of my scalp. I'm VERY meticulous about my hair, so it's indeed the product. I still have previous bundles (from other vendors) that are in excellent condition. This hair just simply fails.

3 starts because the wig quality will speak for itself it's like a party city wig the ends are dead…read moreand fragile and that what makes it 16 inches ?

Finally! someone that knows how to cut and style hair. Thank you Gary I love the way my hairs…read morelooks and feels and it was so nice chatting with you, I felt very welcome and comfortable. you're definitely a keeper Thank you

Been living in the valley for close to 4 years and gone through 2 stylists (and no stylist during…read morethe pandemic). Gary is by far the best - his precision is spot on. He gives me a modern men's cut that I like and is versatile. I feel like he frames my face shape perfectly and really desires to make his clients happy. And he spends the time as well - I would rather have a stylist that takes their time to do a great job than rush through it. He has invested in the right high quality styling equipment and an amazing technology platform allowing his clients to schedule with an easy click of a button. You won't be disappointed no matter what type of service you are looking for with Gary. Confident and professional, he's got you!

I was seen by Katie as I was visiting my sister, she was…read moreamazing my hair feels and looks beautiful and playful and fresh. I cannot wait to return and see what she has in store for me, the beauty salon was beautiful and the workers were very pleasant could not ask for a better experience.

Katie is an absolute doll-- she is very professional-- I have very curly hair and she knows how to…read moredeal with it. I was really happy-- her prices are very reasonable. She has a private room so you are not out where everyone could see you and you also avoid the noise of a very busy business. Again Katie is a true professional. Some of the services she provides are styling, color and texture including Balayage, make up, extensions, and soooo much more.

Amanda was amazing! She took time to listen to me and made me feel comfortable. This was my first…read moretime in and I wanted to pamper myself. I got the head spa service and treatment and it was incredibly relaxing. I will absolutely be coming back to see her. Update: I was initially put off by them not having a way to reach anyone in the salon and the concierge number was no help. HOWEVER, when I emailed about my concerns I received a quick reply. I have a weird "shelf" thing that my hair does and Amanda let me come back to get it "fixed". She genuinely wanted me to love my hair and after the fix I absolutely do! Not only is my shelf gone but my curls seem to have come back from the dead. Will definitely go back to see Amanda again!

Samantha was amazing! I came in with no inspiration pics or anything just some ideas and some…read moredislikes and she killed it. I needed my hair to be long enough I could put it up and I wanted framing bangs. I was looking to get a wolf cut style but don't tend to style at home enough for that kind of maintenance. She took all of my ideas and blew it out of the water. I super appreciated her kindness information on how to style easily and gave me the haircut I wanted from a description alone! The energy of the shop itself has a beautiful layout and getting my hair washed was in a lovely darker room and she was super considerate of my hair coloring while washing. I'm no hair expert nor do I go to salons often but when I do I'll be coming back to Samantha!