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    Creative Playthings

    Creative Playthings

    2.4
    (5 reviews)

    Bottom line: you get what you pay for. If you want a play set that will last for as long as your…read morekids are interested in beating on it, go with this company. If you would rather buy a cheap set that will be destroyed in two years from kids and weather....well, don't bother going into this place, head right for your local Walmart or Costco. The sets are rugged, made with materials NOT FROM CHINA (so they won't leach chemicals into your kids' bloodstreams and kill them 20 years from now), and they are infinitely customizable and upgradeable. Bring a fire extinguisher for your credit card because it will be too hot to go back into your pocket....but after 5 years, my kids are still on their play set and it looks as good as the day we bought it (except for a little fading!)

    I needed a simple replacement part for my older swingset and I was willing to pay for it. I went…read moreto the location and was told that they could not sell me the part there, that I had to go through customer service. The man provided me with their email and phone number. He recommended sending an email with description and pictures explaining what part I needed, waiting 4-5 business days, then calling the number and reminding them that I had already sent an email... Wow, okay. So I write an email, wait about a week, and call the phone number to talk to a rep. Well, you don't actually get a rep, you get an answer machine where for the first 5 minutes they tell you to hang up and send them an email instead. I left a voicemail explaining I had sent an email already and just wanted to follow up. The voicemail system says to expect a call back within 24 hours, which never happened. Granted I was just looking for a replacement part for a used playset. However, now that I see how their customer service works, I would never consider buying one of their units. They claim to pride themselves in their fantastic warranties that they offer, I can't even begin to imagine how difficult it would be to actually have a problem fixed if something came up.

    GHL - landscaping - Updated August 2026

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