Absolutely a beautiful shoppe, and helpful, knowledge staff. I've made purchases when in Alexandria…read moreand continue to do so from Boston. Exceptional delivery service from VA to MA. A great selection and beautiful displayed ideas for design are made easier. I wish we had this store in MA.

I am actually writing about the experience I had today, Jan 14th, with the sales lady. My husband…read moreand I entered the store and the sales person did not even bother to look up much less greet us. As we were wandering around the store looking for leather recliners we noticed the staff person pass by us, twice, without any recognition at all. As we were leaving we had to pass her and I asked a question as to how long the store had been there as we could not remember it from the past. I truly felt like I was bothering her...She responded like the question annoyed her? or? Anyway, I'm not sure but when we left the store my husband and I both commented on how rude we felt she was! There was only the 1 employee (her) that we noticed so maybe she was having a bad day but we really do not feel the need to return to Random Harvest. There are plenty of places we can seek out a leather recliner from but it was a shame as the experience left us with a bad "taste" in our mouths for the business.

When we first started trying to furnish our house from scratch after living in an RV for 15 years,…read morewe were quite unhappy to discover that most furniture is sent to you in a BOX and you have to assemble it! DIY furniture is definitely not what we had in mind. So, I started looking for companies that would deliver and assemble and was so fortunate to find Z&R Furniture. We bought several pieces of a bedroom set from this company, and they were delivered and set up today. This is an absolutely stellar company! I was having trouble ordering online, and they messaged me and said to just call! So I did. They were very nice, and completed my order over the phone, with no issues at all. Excellent communication throughout the entire process, even when I emailed them worried that I might have inadvertantly ordered the wrong color. They emailed me back immediately assuring me that I ordered the one I wanted. They let me know when they expected the shipment, and also when they received the shipment, and that they would be out the next day to deliver and set it all up. They called in the morning to let me know they were on the way, arrived in the time frame that they told me they would, and were so very kind and professional. I would go out of my way to do business with this company again, instead of ordering elsewhere. Professional, kind, courteous, and genuine with superior customer service.

I would NOT recommend Z&R Furniture -- aggressive sales experience and disappointing customer…read moreservice I purchased Southern Motion furniture from Z&R Furniture, and while I have been impressed with the quality of the Southern Motion furniture itself and the professionalism of the delivery team, my experience with Z&R's sales process and customer service has been extremely disappointing. The problems started during the sales process. The sales approach was excessively persistent and, in my experience, became uncomfortably high-pressure and coercive. I was repeatedly pushed toward making a purchase, and the experience became uncomfortable enough that I now believe this is the point where a customer should simply walk away. A furniture purchase should not feel like you're being pressured into making a significant financial decision before you've had adequate time to evaluate the product and price.Unfortunately I was not on my 'A game' the day I visited Z&R - and the sales team AND OWNER took complete advantage. My strongest advice: do not sign the sales receipt until you are absolutely certain you are ready to purchase. My experience was that once the sales receipt was signed, Z&R would not allow me to cancel the purchase even though they did not provide the documentation they promised. Knowing that beforehand would have significantly changed how I approached the transaction. I was also led to believe that I was receiving a substantial discount on the furniture. After eventually obtaining the actual product information and doing my own research into the specific Southern Motion models and configurations, I have serious concerns that the price I paid was not consistent with the level of discount that was represented to me at the time of purchase, nor was it comparable to other companies who openly place their purchase price online. This is where the lack of timely product information became a major issue. I repeatedly requested the actual manufacturer model numbers, SKUs, and product specifications for the furniture I had purchased. That information was not provided in a timely manner -- and by "not timely," I mean I literally did not receive the information until the day before my furniture was scheduled to be delivered. That delay was particularly problematic because without the actual product specifications, I could not independently research the furniture or compare prices with other Southern Motion dealers while I still had an opportunity to make an informed decision about my purchase. Had I been given the model numbers and specifications when I requested them, I could have researched the exact furniture, compared legitimate dealer pricing, and evaluated whether the discount I was being offered was actually competitive before the furniture was delivered. There was also a significant problem with communication surrounding delivery. My furniture was delivered outside the estimated timeframe I was originally provided, yet I received no proactive communication or follow-up from Z&R explaining the delay or providing an updated delivery timeframe. I had to pursue the information myself rather than receiving the level of communication I would expect after making a substantial purchase. To be fair, I want to make an important distinction: the Southern Motion furniture itself appears to be high quality, and the delivery team was professional and did a good job. My concerns are with Z&R's sales practices, pricing transparency, communication, and customer service, not with Southern Motion or the people who ultimately delivered the furniture. My experience has left me with the impression that Z&R is much more focused on closing the sale than taking care of the customer after the sale. If you're considering purchasing from Z&R, my advice would be: Do not let yourself be pressured into making a decision. Do not sign the sales receipt until you are completely certain you want to purchase. Get the manufacturer's exact model numbers, SKUs, materials, colors/leathers, and specifications in writing before signing. Research the exact products and compare prices with other dealers before committing. Get a realistic delivery timeframe in writing and ask how delays will be communicated. Don't assume that a large "discount" necessarily means you're receiving a good price -- verify the actual market price yourself. For me, the biggest lesson is simple: when a sales process becomes excessively persistent or makes you feel pressured into buying, walk away. You should have enough time and information to make an informed decision about a major purchase. I really like the Southern Motion furniture and had a positive experience with the delivery team. Unfortunately, those positives don't overcome what has been a very frustrating experience with Z&R Furniture's sales practices and customer service.

Amazing selection of beautiful oriental-style rugs. No pressure to choose or to buy, but I found…read moreone that coordinated nicely with the one I have. Price was reasonable for a very nice rug. Thank you!

The team at Alexandria Fine Rugs absolutely wonderful…read more Alexandria Fine Rugs exceeded our expectations! Michael, Craig, and Henry are an outstanding team. Their rug cleaning services are top-notch and come at very reasonable cost. Henry your hard work is very appreciated! Craig's exceptional eye for design was essential in helping us choose the perfect rug to complement our home aesthetic. We couldn't be happier with the quality and service provided. Highly recommend!

Great resale/kitsch store. MCM true pieces look great and well displayed. Love my shoe form…read morepurchase!

Great selection and friendly staff. Lots of awesome vintage finds! Prices on a few things were a…read morebit high, but it's a local business with integrity - I was happy to support!

I went to Art Underfoot looking for 2 oriental carpets for a bedroom and family room. I was greeted…read morewarmly and spent the next hour looking at their beautiful carpets. It truly is like going to an art gallery! The carpets are outstanding quality and range from antique to modern. The Nasseri's were so helpful and patient as I made a decision. I walked out with 2 beautiful carpets at a very reasonable price given their high quality. I highly recommend Art Underfoot and wish I had room for more of their carpets!

Great service, fair prices, and very nice job. I wanted to get our oriental carpet cleaned and…read morerepaired, and so I got some prices from several different places. Nabi was right in line with the others on price, though there was another place that would have been cheaper had we been willing to deliver the rug to their plant. We didn't really want to do that, so that discount was immaterial. Nabi worked with me on scheduling a pickup that was very convenient. The two guys who showed up were friendly and professional, and gave me some good information about how much the repairs to the torn fringe corners would be. He noticed we had no pad under the rug, and had no trouble talking me into buying a rug pad -- thankfully, I had already done research on rug pads, and knew the one he was offering me was high quality and an excellent price. Easy sale :-) The cleaning took a little less than a week, and the repair took only a few days. For the return of the rug, once again it was at my convenience. The friendly folks who brought back the rug placed the pad and the carpet where I wanted them, and were pleased that we were pleased. I was beginning to think that there weren't any places left that took pride in their work and were good to their customers. But Art Underfoot has restored some of my faith in local business!

I called a few local places to get our couch cushions stuffing replaced…read more I went to Fabrics and More. Wilma is very friendly and professional. I brought in the cushions for measuring, pricing and a timeline. Dropped them all off a couple of weeks later, picked them up the same day. Very reasonable with the pricing. I highly recommend this company, what a great experience! Will use them again in the future.

Wonderful store. Large selections of fabrics. Some fabrics are $14.95 others $9.95. You can also…read moreselect fabrics from a great selection of books which are different prices depending on the fabric. They do great upholstery and great customer service. They are also a gift store so one can find little pretty trinkets. Wilma is very sweet and knowledgeable about fabrics and upholstery. Great prices too.

Great place to find well-priced one of a kind pieces for our new modern coastal farmhouse. Latest…read morefinds...an Eastlake full-size bed and an icebox door coffee table.

This is a smaller store, but it's full of quality primitive pieces and furniture. Prices are a mix…read morebetween high retail and good deals and the owner is very friendly. We will definitely be back!

I was in need of a contractor pretty quickly when the last contractor flaked. I put in an inquiry…read moreon Yelp and was promptly contacted by Igor at Zee Dee with a rough estimate that was well under what the last company quoted me. Igor came to do our estimate and made it easy on us by telling us we could move all of our storage things to the center instead of outside of the room. He sent us a full estimate within a day, and explained the pricing to us. They told me it would take 2 days (the last people said roughly a week or two) and finished up in the time frame given, and the work was superb! They were incredibly easy to work with, friendly, and did awesome work. I highly recommend the team at Zee Dee Touch. We only had one room finished, but if I ever need work again in the future, I'll definitely be using them again.

It started off well, we were installing a kitchen through IKEA, Milos came out to the house and…read moreexplained the whole procedure, he was very nice and went through everything with me. He told us he'd have the plans written up by the following Monday. That was 5/6. We finally got the plans on the 5/17. They said they were booked out and the soonest we could schedule the install would be the end of July, that seemed like a really long time and we had to push back our floor install and painting so we wouldn't be too log without a kitchen. The first day of the install they sent out a crew of 4, they did a good job and moved quickly, so quickly in fact that the crew manager who dropped them Off and left half way through was late coming back to pick them up so they had to hang out on our front stoop for about an hour. The second day crew was 2 guys, they lost the door knobs to a cabinet and never replaced the so we have to now go back to Ikea and purchase 2 more knobs. They also told my husband they would put an elbow in vent above the stove to ensure it vented properly to the microwave, he agreed to pay an extra $40 for them to do that when they came back after the counters were installed. The third crew came back after the counters and immediately started arguing what they would and wouldn't reinstall, they called to say we never asked for the reinstall (which we had with Milos and the 2nd crew lead) a gentleman from Zee Dee called and to let me know they wouldn't be setting up our appliances and got annoyed with me when I started asking questions he started snapping at me and pushing me off the phone. I asked for his name and he hung up on me. When I called back or went straight to voicemail. His cell phone is (571) 332-1160. The 3rd install took 2 days after the 2nd day my husband called to say the tore the brand new vinyl flooring when they put in the stove, scratched the brand new sink faucet when installing, did not install the elbow for the joint and used about a roll of tape to attach it, it looks horrible! And we're still missing the door knobs for the cabinet. No one checked in with us after the job, I emailed Milos and still have no response, I emailed the general email account with no response so I am now posting on review sites hoping to get a call back, email whatever to get these things fixed! Falls Church, VA