Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their…read morelist. Top priority!!!

Everything perfect....call in a.m. to find out when they would be available to install a new water…read moreheater....talked to Jeff he said in about an hour or two Sam could be there to do the job . True to his word Sam came and did an amazing job....Both Jeff and Sam answered all my questions (I ask alot of questions) they were both happy to answer them ...Sam told me all about the new heater and showed me how it operates and explained everything... Great customer service....thank you again....trust them they are an outstanding company...

Paolo was very knowledgeable and kind. He explained everything they needed to do and the experience…read morewe had was great.

consumer be aware ! Every time my mother has used them they talked her into buying or ordering…read moresomething else. Just when I can't think of anything else she could possibley need or use. They find something wrong with something they previously sold her. Souriously wondering if not taking advantage of her age.

Amazing service and the technician David Ramos was thorough and clear in explanation to everything…read morethat was needed. I was super stressed out before and feel much better after.

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

First of all Thank You. I called in for an issue I had in…read moreone of my restrooms. I had a tub leak. Tiffany was very helpful. She kept in contact with me about the specialist. Nathan arrived at my house and inspect the restroom. We came out having a leak and a prv issue. Nathan is very kind, respectful, friendly, nice, and very informative. He answered all my questions and he explain everything with details to my husband and me. We were set to work on the next day and he was very punctual. Upon arrival, he started working on the issue and did an amazing job. I'm glad to say we did choose a great plumbing. Thanks to Mr Rooter and of course a huge THANKS to Nathan for everything. Definitely recommend them. Ask for Nathan and he will definitely help and answer all your questions with lots of info and details. Thank you Nathan The Samano Family Blessings

My backyard water faucet began leaking. I called around and the plumber came at about 6:00, or…read more6:30 at night. This plumber had refused to quote me over the phone what the price to repair would be. Mr. Rooter came in for 15 minutes work charged me $400 to change a brass faucet. I looked on home depot.com, and brass faucets were from 5 to 50 dollars. Other plumbers and people I spoke with were shocked at their high price and said I should have been charged from 100 to $250. No, although the person was professional, and did the work, I would not recommend this business.

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen…read morerenovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt.

Thank you top notch rooter and plumbing ! Carlos was the person who came to my house and went above…read moreand beyond to fulfill his duties. Drains are working fine now and his recommendation really helped me realize that my old cast iron pipes were out of date. I won't go through any other companies but this one. I'll see you guys for the big job in a few. If you're looking for a stand out 110% job that will leave you speechless in terms of work value and pricing, look no further !

Carlos was wonderful, he was informative, polite , reasonable price . I would recommend him to…read moreeveryone!

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

MARCUS arrived to my home impeccably on time estimated from polite text I received from…read moreheadquarters. MARCUS greeted me, and began asking my questions I needed from him promptly, professionally and with a smile. My water heater was aged, and he was able to replace it with a new one on the spot! Took less than 2 hours, (my neighbor had hers replaced 2 weeks ago, guy was there 4 hours), cleaned up an and pleased to say it was a wonderful experience. Thanks, MARCUS!

Way too expensive, not happy or comfortable with it. And frankly I didn't trust anything they said.read more

Excellent service Andrew and Nathan are awesome. They are professionals and they know what they're…read moredoing. Reasonable in price and excellent work I recommend them hundred percent .they worked on our commercial building /five star all the way

Andrew and Mason are easy to work with. They fixed an old shower valve in less than an hour. They…read morehave the right parts and tools. Quick and reliable family business. It's better than the big names or referrals out there.

I've been a homeowner for three years now, and owning an older house means there's always something…read morethat needs repairs or upgrades. After some trial and error, I've finally found my go-to for different services... And for plumbing service: Fred and Sons. They've been out to our home twice now, and we called them again because our first experience was fantastic (see my first Yelp review!). Today was no different--communication was seamless, pricing was clear and upfront, and scheduling was hassle-free. They even rescued us on short notice for a semi-emergency. If we ever need plumbing help again, Fred and Sons will be our first call. Highly recommend!

I noticed a leak from the fridge water line faucet. Of course it was super old, not even what…read moreshould of been there. I messaged Freddy yesterday about my issue and he said he would be out here first thing this morning. Like clock work he is always on time and I can say always since this is the 3rd time I have used him since I found him in 2020 during COVID. I had him look at a couple other things for me while he was here and without hesitation he did. I also had him flush my water heater that he installed for me 2 years ago. He is HONEST & RELIABLE & VERY THOROUGH and explains everything so you have a complete understanding of what he is doing and what you are paying for. When it comes to the plumbing in my home which is old I won't even look for anyone else. He is my go to. Now back in March my 77 year old aunt who does not have YELP was selling her home and had a plumbing issue. I told her like I tell anyone else call Fred & Sons and she did. He got right out to her seen her issue and also her place is old and outdated he fixed her plumbing. She thanked me and said how good and professional he was. I have attached a picture of my ugly faucet before he fixed it. And one after of the beautiful work he did. Excuse the hose I had already pushed the fridge back before I snapped a picture. But good quality clean work! Don't shop around Fred & Sons is your Plumber!