Excellent customer service! I was taken aback by how much they have to offer. I must have looked…read moreoverwhelmed and right away a young gentleman asked if I needed help. I asked for what my daughter wanted and he knew right away how to help and extras to offer. I was so pleased and surprised how WONDERFUL your staff is!

I'm surprised lm rating a Party City pretty highly. I came here for Halloween decorations and…read moreaccessories for my house. The Spirit Halloween is grossly overpriced and I took a whim on coming here and I found more of what I wanted at such amazing deals. I had my entire house decorated for $100. Deals were acknowledged too. My neighbors were wowed by how it turned out too. Thanks Party City for coming in clutch!

Paris312 is a must use for all your events. I recently planned a surprise party for my sister and…read morewhile this was a personal event, I plan on using them professionally in the future as well. The website is incredibly easy to navigate and the options are both abundant but not overwhelming. The color schemes are perfectly coordinated. You somehow want them all which to me shows the expert curation at play. I chose to have my arrangements be delivered directly to the site. Paris312 sent me a link so I could track the delivery in real time. Such a nice way to not worry. When I finally got to see them in real life, I was blown away. Yes these are high end balloons and wow do you get what you pay for. The custom balloon with my sisters name on it was HUGE and make the vibe perfect for the entrance. The number balloons were a perfect back drop for photos. The glitter balloons in the side arrangements just made everything sparkle a little extra. Do not hesitate to use this company. They are clearly professionals with good taste to boot. Thank you, Paris312!!! I only wish I had more pictures to share

Beware! Unprofessional, unresponsive, & unreliable. Sent in to request for 2 events, twice. No…read moreresponses. Sent an email was told they'd get back to me with a proposal, missed their own deadline. Sent another email to Nicole: "really don't appreciate the unprofessionalism. No response to my 2 internal request for a quote, I have to email you. Then your own deadline isn't met." Then Nicole asked me question some that I already answered in my initial requests. Clearly, no attentiveness or attention to detail. Sent me their basic cookie cutter event stuff. I didn't want their cookie cutter display stuff from their website. I wanted a quote for something unique. I answered her email questions then an Ali responses saying "Nicole is out of the office until Monday." She went on to tell me "12 days is enough for us to accommodate your requests." I don't think they could handle my request. As Nicole previously stated, "I sincerely apologize for the delay and completely understand your frustration. You're right that I had given you a timeline, and I'm sorry that I wasn't able to meet it or communicate the delay with you sooner. We are currently in the height of our busiest season, and our response and proposal lead times have unfortunately been longer than usual. That being said, I should have kept you updated rather than leaving you waiting. I am working on your decks and will have it over to you today. I really appreciate your patience and apologize again for the frustrating experience." I asked for the CEO, or person in charge of the business, and I was ignored. Again, why would I use this company? Why would you?

This year marks the first ever friends birthday party my 6 year old is having. We went with Pirate…read morethemed, not Pirates of the Carribean, just pirates. They had pinatas, plates and cups (2 for $3.50) table cloths, etc. The selection is not as vast as I thought it would be, very few games, more novelty goody bag junk, and honestly if you have the time and planning visiting Oriental Trading Company will save you on the hats, costumes, etc. They also have a larger selection. This is a great last minute place though. The line was a little long and hot as heck in the store this past week.

This is actually Party City, since at least 2008, but the prices and concept are all the same. Good…read moreparty supplies at reasonable prices. You can get a hundred polystyrene plates for around $10, and a huge box of plastic ware for about $15. What they have online is not always available in store. But sign up for their email list, and you'll get really good coupons to use online and in store. And I've gotten amazeballs deals at their sidewalk sale. The employees at this location are always very helpful, even when you're in the middle of a bridal breakdown. The location can be tricky to find if you're not familiar with the area. Google maps is wrong, the store is between Jefferson Ave. & Aurora Ave. on the east side of Rt. 59.

I've been going to this Party City location for many years they never disappoint me. The staff was…read morealways friendly and helpful, and the place was always clean and organized. . It comes to my attention that they are closing all the stores. I'm very sad but I wanna say thank you for all the help with balloons and decorations and so many options for my parties that I have purchased my products here for many years. It's not the same getting your decorations online like Amz because of seeing all your options in front of you and purchasing it right away. Now the challenge is finding places that actually sell helium to blow up your balloons....

My office decided last minute they wanted to have a Halloween party at the office today for…read moreHalloween. I stopped at Party City yesterday to see what they had to offer and they had a wide variety of costumes and masks which was great to see. I decided to purchase the uncle Joe Biden aka Sleepy Joe's mask for $34.99 honestly I wish it was cheaper but I guess it will have to do. I also purchased a Halloween trick or treat orange bucket and a bag of chocolates to use to give out to trick or treaters today. Customer service was fast and friendly which resulted in a fast check out even with so many customers there. Thank you for saving my Halloween!

I was so impressed with our balloons...the pictures didn't do justice..they were BIGGER than we…read morethought they'd be..my daughter got engaged last Friday and we had a party after...my partner met Bryan the delivery guy I front of venue ...we got great responsive service..

I wasn't aware all party city's closed their physical locations which led me here. Paid $50 for a…read morefew balloons & a couple party favors but what pissed me off was the inflated balloons didn't float like they used air instead of helium. This led to my questioning me in regards to her bday. Confetti gun had a malfunction as well so I want my money back & I'll just use Amazon like most of the world next time.

This store is nice, for what it is. The prices are not as low as other stores, like Walmart, for…read moreexample, but they do have a fairly decent selection of greeting cards for a bargain. All in all, it's a nice store.

I went in there with a picture from the website of what I wanted, along with the SKU number so they…read moreknew what I wanted. The girl on the floor rudely told me they didn't have it. I told her that it said there were 8 of them left and while she did spend time looking for them she again said they didn't have them. So I asked if she could you take her scanner and put the SKU number in there and look. So when she did that, at my suggestion, she found them. Then she rudely told me what they were and I said yes that's what I told you. If she had to spend two seconds listening to me instead of telling me right away they didn't have them and being rude she would've known that's what the picture was. I give it three stars because it was clean and the cashier was very nice. But the two girls on the floor were rude as could be.

I cannot say enough good things about Balloon Boutique. First, their customer service is fantastic…read more All of my questions were answered over the phone when I called to ask about getting my own balloons blown up with helium. They have competitive pricing. I brought in my own balloons and a few days later when I came to pick them up, they were wonderful. Come to find out, the balloons I brought were not good quality and had some malfunctions, but they made it work and everything looked great! The balloons, even the latex, are still floating 4 days later! My only regret is not coming here sooner for events! They went above and beyond to help me out.

The balloons are creative, beautiful, original, excellent quality and huge! The owners/workers are…read morefriendly, professional, prompt, go above and beyond and every year they are more creative than the last. We now have 2 parties we will call upon them for their great service and we couldn't be more happy. Thank you Balloon Boutique, you never ever disappoint. You have to see to believe, and you will not believe how great this place is!

Was passing through and stopped by. Great place to shop, awesome deals here. Def recommend checking…read moreit out

This new store has friends, helpful staff. Their prices on some things are really good. Pop is…read morepriced really reasonable, better than all grocery stores. Unfortunately, they have no diet pop. A few things are overpriced, but in general, I will be shopping there often.

They have a good selection of international and "niche" products that you don't see at most places,…read morebut overall, their prices are very high. I usually just get a few select sale items or things I can't find elsewhere. They have coupons to download if you create an account, but usually just brings the price in-line with other stores, and frequently they don't come off at the register. Caveat emptor. Some of the hot food selections are pretty good, as is the deli olive and pasta salad stuff.

Shame on Tony's for offering a 7 oz jar of Nescafe for $7.99 and the 3.5 oz jar for the very same…read more'sale' price. Tony's Fresh Market in Joliet is too tricky for their own good.