Don't go at night when you have a medical problem and need use bathroom last around 11pm to 11 30pm…read moregirl name ashe had line to bathroom going telling us both bathroom are use that a lie young gentleman name Anthony open one no one was in and spoiled brat try blame him for it that little girl doesn't need to be there she got mad just because someone didn't listen to her really slap the back door like 6 year old and ready to quiet over a lock bathroom she yell out i will say Anthony that work there did it professionally and understand but the spoiled brat ashe no if she work she definitely have one bathroom lock for no reason and lie

Don't go at night when you have a medical problem and need use bathroom last around 11pm to 11 30pm…read moregirl name ashe had line to bathroom going telling us both bathroom are use that a lie young gentleman name Anthony open one no one was in and spoiled brat try blame him for it that little girl doesn't need to be there she got mad just because someone didn't listen to her really slap the back door like 6 year old and ready to quiet over a lock bathroom she yell out i will say Anthony that work there did it professionally and understand but the spoiled brat ashe no if she work she definitely have one bathroom lock for no reason and lie

I stopped to get gas today and while paying asked the clerk (older man) if they had a restroom. He…read morereplied No. Pump my gas and suddenly my car won't start. Had to call my insurance company to give me a jump. I went back inside and asked him again if I can use the restroom and he reluctantly gave me the key after asking me where my car was. I told him it's the white Mercedes. He was purely being racist and it's a bad reflection on this business. He didn't want me to hand the key back to him and just gestured at me to lay it on the counter when I tried. RUDE RUDE RUDE RUDE!

Absolutely amazing customer service, me and my friends come here almost daily and are never…read moredisappointed.

I made a visit to Ricky Rockets this morning. All staff was super kind and helpful. Staff member…read moreJaquan was especially. This young man went above and beyond. Made my day brighter.

Subject: Customer Service Complaint - Request for Refund and Resolution…read more On September 1, 2025, at approximately 2:15 p.m., I visited Ricky Rockets located at 14640 S. Cicero Ave, Midlothian, IL 60445. I went to Pump #9 to purchase gas and selected the $7 Express Car Wash. After fueling, my receipt showed I had been charged for the $15 Deluxe Wash instead. I immediately went inside to speak with a cashier and requested the difference be refunded or adjusted. The cashier explained they did not know how to do this and called for assistance. A woman named Patti (I am unsure if she is a manager, as she never introduced herself) came to assist. She did not acknowledge me, walked past me, and only after the cashier prompted me to follow did she address the issue. Patti used her card at the pump, stated that the system does not allow for selecting options, and told me I had selected the $7 wash myself. When I explained again that I had not and requested the refund difference or the correct wash, she refused, saying, "I'm not fixing it." I reminded her I am a regular customer, and she responded that I "should know how the pumps work," before walking away. When I asked for the corporate contact number, she did not provide it verbally but pointed to the door where the 866 number was posted. This was one of the most unprofessional customer service experiences I have ever had. I am requesting: A refund of the $7 difference between the wash I selected and what I was charged. An explanation of how this error occurred. A formal apology for the poor treatment I received from Patti. A review of this employee's conduct, as her behavior was dismissive and unacceptable. The contact number listed at the location is 866-447-42359. I would appreciate a prompt response on how this matter will be resolved. Sincerely, Kevin

Place sucks. Every time I go there the pumps are super slow. To cheap or lazy to change their…read morefilters!

I reported this business to the BBB for sexual harassment, racial profiling, and not allowing my…read moresister to read ingredients on an item she wanted to purchase. When I called to speak with a manager about our experience....the person that answered the phone hung up on me. While visiting this gas station, I decided to grab snacks for the long drive back with my sister. While doing so, the employee came from behind the register and yelled "honey, honey, honey,honey...are you purchasing that with an EBT card?!" He didnt ask anyone else this question, just me. I responded "Why?" Then he made a face and shook his head as if I bothered him. I gathered all my things and went to register and said...."I'm using a debit card. Do I look like I'm using a certain form of payment which doesn't matter unless your machine is broken and don't call me honey". He didn't say anything. Then he shook his head and whispered "f'in nigger" I'm above this type of hateful nonsense so I waited patiently as he rung me up. Midway through the purchase, he told me "One of these candies is 3 for 1....go get 2 more". I told him "No ring me up". He had an attitude then finished my purchase. I left. My sister decided to go in and grab a snack and use the restroom. She came out within 5 minutes. When I asked her what happened, she said she picked up an item to read the ingredients to avoid eating dairy and the employee shouted at her "Honey honey what are you doing? You can't read the ingrediants" she questioned him and brought the box of the snacks to him and said "these are ingredients and you are telling me I can't read them?" He said "no you can't read them" She put the item down and asked to use the restroom. He responded "the restroom is broken". This place can't be avoided because it's one of the few in the area. Just be aware of the customer service and do not be afraid to report these people or stand up for what is right.

Went for a car wash and got my wiper blade snapped off. It was a time trying to get it fixed. I had…read moreto call corporate to make sure they would replace the blade. Initially, I felt like I was getting the run around for them to fix my car because they never communicated with me unless I reached out to them about having it replaced. Be sure to have them tape down the back wiper blades to prevent damage to your vehicle.

Truly the worst detail I ever paid for. I should have been suspicious when they said I could not…read moredo the cheaper express detail, but had to do the whole interior detail. for 225.00. Obviously, the interior was dirty, or why would I have it detailed. It's been several years since I worked in a detail shop, and maybe we didn't have all the updated equipment they have now, but never can I remember getting an interior done in less than an hour. I left the car at 8:30, walked 15 minutes to a nearby restaurant for breakfast, and within 20 minutes I got a phone call saying my car was ready. Having scheduled 3 hours for this service,I was told the vehicle could not sit there and hd to be pick up immediately. So I had to have someone else pick up my vehicle, who didn't review the work. When I got home, I was shocked at the condition of the interior. There were fine white hairs all through the back of the vehicle, the sides of the seats looked like they were never touched because there were still drips of coffee visible. And the biggest shock were the floor mat were piled in the back upside down "because they were wet". The front 2 mats were not even touched, they looked the same as when I dropped it off. When I contacted customer service, first I was advised they don't clean the back of SUV's, without an additional charge. When I pointed out on their own website, the 225.00 does cover the rear, their new excuse was they contacted the location and they said it was cleaned and I should have brought it to their attention when I was there. . When I forwarded photos, showing it was not, they said the complaint would be escalated to a supervisor. 2 months and several message later, still no action. Cancelled monthly service, enjoying far better service at Crow cr wash, for less money a month. STAY AWAY!

Free Mother's Day Deluxe car washes! Staff were managing the pay booths and applying a discount for…read morea complimentary deluxe car wash. The gentleman that directed us in also handed us a microfiber towel and air freshener! What a nice way to celebrate mothers and give back! Tip: This location has free vacuums for use as well as mat cleaner machines you can pay to use.

Easy clean and a pretty good wash. Workers are friendly and efficient. Always clean grounds.read more

Great establishment. As soon as you enter you are greeted in a very welcome fashion. They have a…read morewide selection of tobacco that you'll love. They have all the new vapes and disposables that You'll ever need. You should definitely stop by

The clerk had a nice bright warm welcoming noodle. This made me feel comfortable as I like gasoline.read more

Been coming here since they opened. Yes, decades. :-). Been to other CostCos in several states and…read morealso in Canada. Very consistent. Gas station always has a friendly attendant. Always at a good price (CostCo doesn't really make much on any merchandise the sell), and great value. If you see gas at a lower price nearby it's either a delay or just not a quality you really want to have :-) This location used to have slow times, now it's just busy all the time, every day. Time for more locations :-)

I have been a Costco customer for years. I drive a car that takes premium gasoline so gas from…read moreCostco is a MUST! Great high-quality 93% octane (not 92 like at Thornton's) at the best gas price anywhere. Usually I go to the Ashland or Burbank locations, though I've been to the Oak Brook location. The one complaint--LOOOONG lines for gasoline! Well yesterday I was in Orland Park and I had to stop at Costco so when I was leaving I stopped to get gas. No long lines!!!!! The store and parking lot were packed, and this location has far fewer pumps than the other locations, but there were no long lines. Shhhhh.

I was racially profiled at this location and treated with clear disrespect. I entered the gas…read morestation on 7/11/25 around 9pm to refuel my vehicle &grab snacks for my children and was immediately followed &treated suspiciously for no reason other than my race. This behavior was demeaning, unprofessional, and unacceptable. I have never had an issue at other locations, but the staff at this one made it clear that I was not welcome. I'm sharing this to warn others who may face the same treatment, and to call attention to the discrimination I experienced. Racial profiling is not just wrong--it's harmful. I hope this location re-evaluates its training and commitment to treating all customers with respect. It was indeed the same slim Indian man that was discriminating. Not to mention I was still partially in my work uniform when this all occurred. Please DO NOT PATRONIZE this place.

Please never go here when the skinny older Indian man is here he will truly try to get over on you…read more I gave my younger brother $50 dollar bill told my brother to put $20 on the pump . Unfortunately my relative didn't pay attention that he was given $50 and to spend $20 on the tank. This cashier didn't give the $30 change back because he since my brother didn't realize til after the fact he gave a whole 50.00. I had to go into the station to let the cashier know I know for a fact that you just received a $50 bill and I am owed change of $30.00 . He refused to give $30 in change and says he only received a $20 bill which is a bold face lie. He had no since of remorse / Integrity . Could never get my business again