Executive Summary: Fantastic. Period.
We've been clients (2 kids - a 3 yo and 1 yo) of Dr. Julia Getzelman (we call her Dr. J) and Getzwell Pediatrics for over 6 months, and we're THRILLED to be in her practice. This is in stark contrast to our previous pediatrician whose lack of diagnosis and aggressive treatment led to real negative consequences for our family. I began writing this Yelp months ago, and time has only reconfirmed and strengthened my early positive thoughts on the Getzwell practice.
That said, what is a great fit for us may not be for you, so here're my criteria and descriptions so you can decide for yourself.
It'd be a good fit if you like:
+Caring - trite and clichéd as this sounds, you can see that she really cares deeply, whether that be about your kid(s) or the parental interaction. She's totally sensitive to potential parental concerns, and is remarkably thoughtful and collaborative.
+Personable/Approachable - she's one of the newer breed of doctors who acts like a person, with a great sense of humor, and a welcoming manner that invites the participation of the parents in the entire process of raising kids healthily.
+Intelligent - again, should go w/o saying, but she's wicked smart. This translates into a confidence when she deals with other smart people: she's a partner in helping parents raise healthy kids, and doesn't show any condescension just because she's so sharp.
+Ultra-Responsive and Accessible - it's tremendous to know that when you'd like to reach your pediatrician, you can. Her integration of technology makes it great (especially for me, as someone who lives on e-mail) to be able to quickly touch base without having to navigate some phalanx of phone trees, web forms, or night-line operators.
*scheduling: just a breeze, as Johanna in reception is super friendly and helpful. We've been able to get all our appointments really quickly (either same day or next, based on the appropriate level of urgency) and efficiently.
*e-mail: She responds (promptly and helpfully!) to e-mail! Remarkably, this in included for no additional charge. It's fantastic, and I'm sure it creates a better level of care and experience for everyone, since it means that nobody has to wait until things have gotten so bad that it's "worth going to the doctor."
*after-hours coverage - When things were a bit touch-and-go with our youngest, we could easily reach her, and she was proactive in checking in with us. A level of service truly above and beyond.
*house calls if req'd - During that same urgent period, she even made an off-hours house call. Fantastic.
+Current - Dr. Getzelman seems to be on the cutting edge of recent science and developments in the area of pediatrics, which is tremendously confidence-inspiring.
+Scientific - We love that Getzwell is "truly" scientific (and empirical) in the treatment approach, and highly integrative in bringing in multiple disciplines and discussing options with us. The consultative approach works well for us, allowing the whole team to take an empirical journey together for our specific kid(s).
+Holistic approach - wellness, not just unsickness. Very refreshing: the goal is a fuller, healthier childhood for the kids, not just avoiding sickness.
It's *not* a good fit if you need:
-Unquestionable air of unapproachable pronouncements - If you want the grey-haired man with unquestionable authority issuing proclamations, you're in the wrong place. Dr. Welby has left the building. That said, our prior experience with an intentionally reassuring Dr. Welby-type was substantially less than stellar, and we much prefer the consultative/partnership approach.
-Automatic insurance billing. They don't bill your insurance for you, but they make it as easy as possible for you to do it (e.g., you get "superbills" at each visit which you can submit to your insurer), and they accept credit cards (which means you can get FF miles and finance the bills until the insurer reimburses you).
-Large staff of different doctors - I love the continuity of care that I get from a single doctor, but I know that some people like having a large staff to draw from. I've read about Dr. Colleen Panina on the website, but she was on maternity leave (her 3rd kid) when we were sickest, and so I've never met her personally. When I hear Dr. J detail her background and the glowing descriptions of her, I'm glad that there's a worthy resource to back up Dr. J, and I'm totally reassured in case we ever have to tap Dr. Panina's expertise and connections on hospitalization. We have also had good meetings with Leah (the nutritionist) a few times, and we (including both my kids) think that Janis, the nurse practitioner, is great (despite the fact that she's usually the one administering the shots -- that really says something!).
Our conclusion:
Our only hesitation in recommending the practice is that we're reluctant to share Dr. Getzelman and her colleagues with anyone else. read more