Rose is incredible. She is sweet, kind, attentive, and most importantly - honest (Not like other…read morebrokers I've worked with in the past). She listened to what I was looking for and quickly grasped my taste. I think she really loves her job and it shows. I can't sing her praises enough. She also had some exclusives on newer buildings. I highly recommend her!

Got a call back from them and quickly realized a bait and switch was taking place. "The apt. You…read morewere interested in yesterday was rented today, but we have others starting at $1500" so he got hung up on. He sends a text calling me rude and said he was going to remove my info...um, good save me the trouble. Girl bye.

Lily was recommended to us by some friends whom had a great experience selling their coop…read moreapartment. After hearing about our friend's experience, my wife and I decided to reach out to Lily Tran to sell our Queens co-op. From the very first interaction, we knew that we were in good hands. She is very knowledgeable about the real estate market and gave us a fair assessment of the apartment. Lily and her team was hands on with helping us get our place staged for photos so the online listing would draw some interest. We didn't expect much but we were blown away with the photos and the ultimate listing (including the description). Though it took several weeks of open houses and showing, the end result was Lily was able to sell our co-op (it happened to be a time where the real estate market was on the downturn due to rising interest rates). We were kept up to speed every step of the way, Lily was in constant communication with us at every step and made us feel at ease. Since we had such a wonderful experience, we also utilized Lily's company to help us buy our next home. Michelle was our realtor. She was patient and was very knowledgeable with the Queens real estate market. She took the time to understand our needs and setup appointments with prospective properties. After many months of looking, we were finally able to close on our new home with Michelle's help. Thanks so much Lily, Michelle, Cindy, Jade and team!

Unfortunately judging by Trans response to my previous review she has missed the point and…read moredemonstrates exactly how she conducts her business : by blaming and making excuses. It became extremely evident that the minute we changed to a different realtor we were able to sell the property within one month and for the price we wanted. We had a much better personal, to the point, one on one communication without the nonsense redundant spam emails and had no issue with open houses. Its all smoke and mirrors. You are lucky that your careless realtor did not break the 2k AC unit. It's never wise to push any electronics to the limit. You are responsible if you break it. Just a friendly reminder. A good salesperson would never say the things she did. It's always better to accept your mistakes and see if you can do better in the future. This way, at least I could recommend you to others but I cannot due to your lack of effort and acknowledgement. Having too much pride is not the best way to improve business. If anyone in the area is looking for a good realtor please feel free to DM for info, I'm happy to recommend a good sales person. Lily Tran, I would never hire you or your team or recommend your business to anyone. Sorry.

Tscherne Realtors is a decent real estate company. The office is small, but it is pretty nice. The…read moreconference room is nice and a good size. You don't need to fill out any unnecessary paper work unless you're ready to make an offer unlike other agencies. The real estate agent I dealt with was Fran. She was pretty good. She listens to what you want in a house and will show you the houses you want to see and make the appointments with the sellers or listing agents according to your schedule. She also knows what you want even when you don't know what you want. Anyways, let's see if this process goes through with the house. I will update at a later time. UPDATE!!! ---3/16/2012 So it's finally over! Fran communicated with me and followed up when possible. And she scheduled and did a final walk-through with me of the house. Everything was moved out of the house and empty like I requested. She came to the closing and was there for the entire 1.5 hours. She also gave me a nice housewarming gift, that was a set of Vera Wang toasting flutes! Very nice! :)

Super professional, incredibly friendly, and helpful staff…read more Could not ask for better assistance with an apartment rental. Thank you Christopher, your help is greatly appreciated.

A Knowledgeable, Caring, and Truly Professional Realtor, as first-time buyers, we were nervous and…read moreunsure about the process, but Celia Santos made everything smooth and stress-free. Her professionalism and deep understanding of the first-time homebuyer journey were evident in every interaction. Celia took the time to understand our needs, educated us on what to expect, and guided us with honesty and sincerity. Her level of care is truly rare--Celia was always available to answer questions, provide reassurance, and offer expert insight. She treated our purchase as if it were her own, advocating for us at every step. Her knowledge of the local Mineola and Nassau markets allowed us to make smart, confident decisions. Thanks to Celia's dedication and expertise, we are now happily settled in our first home. We couldn't imagine going through this process with anyone else! Margo Rue.

Working with Celia was truly one of the best experiences I've ever had when making such a big life…read moredecision. From the very first conversation, she treated me like more than just a client -- she treated me like family. She took the time to really understand my needs, my budget, and my vision for the perfect home. Throughout the entire process, she was patient, knowledgeable, and incredibly attentive. Celia went above and beyond at every step -- from answering my late-night questions, to giving me honest advice when I needed it, to negotiating hard to make sure I got the best possible deal. She made what could have been a stressful and overwhelming process feel smooth, organized, and even enjoyable. Her professionalism and dedication are unmatched, but what truly sets her apart is her genuine care for the people she works with. Because of her hard work and guidance, I'm now in my dream home, and I couldn't be happier. I am beyond grateful for everything she did for me, and I would recommend Celia to anyone who is buying or selling a home. She's the kind of real estate professional that turns a transaction into a lifelong relationship. Thank you, Celia, for making my dream a reality!

Jeff helped my partner and I find the co-op of our dreams in Jackson Heights - his familiarity with…read moreand love for the neighborhood is unparalleled. He guided us through the process and was a great mentor through a complex process. He was honest and forthcoming, giving us good advice but never pressuring us. We would highly recommend Jeff for any of your real estate needs and look forward to seeing him around the neighborhood.

If you are reading this recommendation, I can tell you you are done searching for the perfect…read moreperson to help you with your house hunt because it does not get better than Jeff. Jeff Putterman is genuinely the best in business: from his historical knowledge base in the neighborhoods he represents, to his insights into the buildings, and especially his invaluable relationships with other agents in the city. Jeff will tell you like it is, and always be extremely clear and thorough. I can say with full certainty that he will take care of you as he did my husband and I in our apartment hunt. As first time home buyers, I felt the NYC real estate market to be crazy and very predatory. But having Jeff in my corner made me feel very empowered in every decision I made in this process as a young POC woman. I had a LOT of questions and zero insight into this journey and Jeff met all my curiosity with understanding and resources. Any time I had any questions (genuinely any time and any question), Jeff was there in multiple modalities to help me completely understand all aspects of my inquiries. Jeff made me feel welcome and educated through every single step of the way and unlike other realtors did not pressure us about a single thing. His one goal is to find you a home you love. We won't be selling for a very long time, but when and if we do I only want to work with Jeff. :) Thank you Jeff for being so wonderful, kind, knowledgeable, and thoughtful. You are the golden standard of this profession and we are so incredibly lucky to have worked with you.

I have lived in Astoria for 4 years, and when it came time to find a new place in the neighborhood…read moreI was loathe to go through a broker. I was tired of the experiences I have usually had with people who were trying to make as much money as quickly as possible. I found Macias through a CL listing, and Richard and Carol were extraordinarily helpful. After Carol showed me the apartment, Richard packed my bike into his car and drove us down to the office, which was no small trip! They were very accommodating and easy to deal with. I was in touch with Carol every day and after seeing the place on Friday, we signed the lease on Sunday and I couldn't be more excited. Thanks guys!

I had a great experience renting with Richard made everything seamless A++ and very professionalread more

Patricia Brady was absolutely splendid in quality of service and promptness of communication…read morethroughout our time viewing and securing a lease for our new apartment. She worked with us to make sure we had a seamless move in and went above and beyond even after we got the keys to meet our expectations after having moved in. I absolutely recommend working with Patricia to get your next space. She is truly the best in town

***2026*** DO NOT WORK WITH ANY REALTOR AT VORO…read more Good evening, I reached out to Patricia Brady on Zillow about a 2BR listing in College Point, NY for $2,400. I had a viewing with her and another gentleman on AUG 4th. She informed that if I were interested in the rental, a security deposit of $2,400 was needed to remove the apt from Zillow. The deposit was sent same day, the listing was taken down. She requested my paystubs, bank statements. I sent everything via email the same day. A couple days go by, she lets me know that the "landlord" has requested my credit report via fax because he's on vacation in Greece. Not a problem, however, 2 weeks go by and shes still stating that he hasn't received it and he's not very responsive. I give it another week or 2, still no real update. I finally decided to cancel my application and request an immediate refund of my deposit. A few days go by of me writing her for my refund and she tells me she's going to add the "landlord" to an email to request the refund. I am a military member under a lot of stress and had to threaten to involve my command to get a response from this "landlord" of options for my refund. I chose to have the check from the "landlord" be sent to Patricia to then deposit and Zelle back to me electronically. It is now SEPT 8th and the "landlord" has emailed me that the check was sent to Patricia. Her excuse for all this is that the deposit his held in an escrow account when she collects deposits. It is technically a good-faith deposit but a MAJOR red flag and considered scammy. After sending texts for updates, I finally get an update from Patricia on SEPT 16 that the check was deposited on SEPT 14th & takes 2-3 business days to clear. I've deposited checks larger than that and had a portion cleared the same day and next day the full amount is available. I sent a text for an update again on SEPT 21st and no response until SEPT 23rd only after I informed her I had to go to my local precinct to file a police report. Patricia immediately called me to explain that she was working with her bank to try to send the full amount since the limit was only $500 at the time. If you do a little digging on her on the internet, you see that she does this A LOT, down to the same $500 increments for deposits returns. (Not sure if some kind of money laundering allegedly). I've texted her every other day since SEPT 23rd for my payments and have finally received the last of the $2,400 TODAY, OCT 01! Side Bar: I have all email/call/text communication to prove everything above. The company and Patricia can probably see this and don't care but this has severely damaged my trust in realtors. I will NEVER put down a deposit without signing a contract or keys in my hand ever again. I've also reported the fraud to Zillow, NYS Division of Consumer Protection & NYS Division of Licensing. I've been able to get a meeting with Ahmed Tagini, Commissioner at NYC Department of Buildings. I insist on scheduling another one to report this realtor and VORO. DO NOT USE VORO OR ANY REALTOR ASSOCIATED WITH THEM!

Carmela Massimo recently helped me sell my Woodside co-op. I appreciated her easy going, honest…read morenature. She wasn't pushy and thoroughly and honestly explained what to expect in the sales process (which for a co-op, can be lengthy). She also pointed me in the direction of an excellent real estate attorney that I used for the closing. Carmela also showed me some apartments years ago when I was buying. She listened to what I was looking for and didn't waste my time trying to sell me on places that weren't for me. I appreciated that honesty. Definitely recommend Carmela and Welcome Home if you are looking to buy or sell a home in the Sunnyside Gardens/Woodside area.

I contacted Welcome Home Real Estate recently and explained my situation; the fact that I was…read moreseeking a studio apartment in Sunnyside for my son who has a poor credit rating but that I would be the guarantor and live out of state. The person I spoke with was super professional, straight speaking but kind, and took her time with me. Her advice however was really discouraging and quite absolute - I was so depressed after getting off the phone with her- she suggested that I might look for a room for him to rent somewhere because with a budget of $2,000 and low credit on his part; that no one would really want to work with that profile or mine as an out of state guarantor. Merely 12 days later, he is now set up with a lovely studio in a nice building, one block from the train in Sunnyside for $2,100. The moral of this story is as "professional" as the professionals may be, consult more than one. Some are more open, more nuanced, more willing to find solutions and more apt to think creatively than others. Find the individual realtor and the real estate firm that best fits your outlook.