Sondro Glenn was outstanding in helping me with my cell phone situation I had previously visited…read morethe store on Keystone and was misinformed and not understood on what I was trying to do however I went to the 2SPS store and Mr Glenn handled my situation with expertise and gave me instructions on how to handle my situation with my cell.

Go to any other location. I ordered upgrade online, showing phone was available. Had to call to…read morecheck status. No work done, and they didn't have any of those phones available. Wasted day.

Great customer service and great deals. I always am satisfied when I leave here. It's a great phone…read morestore but you can also buy tablets and tv services.

I love these guys they are very helpful & will stand on there word when it comes to the phones I…read morenever had a problem been with them so long they are like family

I had to come to the Apple Store because my fell out of my hand and ended up having green light on…read morethe screen. Thank goodness I had apple care, so I had to go to the Apple Store but before going I had made an appointment. I only had to wait about 5-10min from when I walked into the store and told them who I was and what I was needing until the person came to check out my phone. They had noticed that didn't have the part to fix my phone that day but said the item would possibly be a week or so before it came in. The employee was great at explaining everything to me. It ended up being two days later the part was in and I was able to get my phone fixed. I didn't have to pay anything due to having Apple care. It took them about 2 hours to fix my phone so I left the store and came back. They had my phone ready and the screen looked like it never was messed up when I picked it up. I was happy about the wonderful customer service and also how organized the store was. I had bought wall cube because I noticed my phone had been charging slow which the guy explained to me what the issue was and recommended for me to buy a cube in order to assist with that issue. Since buying the cube my phone has been charging like a champion!

What is the point of making appts when you can't get anything done? Only response was basically you…read moreshouldn't have taken an appt @ 6:40 if you wanted something done today. Then why have late appts? So now make another appt to drop it off and a third to pick it up. Ridiculous. Not very customer-forward. They care less about the people in for service or here for pick up than they do for people who are buying new phones.

Thought my phone's USB port was broken but it was just dirty. 2-minute diagnosis and fix!read more

Everything! Great prices and fast service!…read more They even called to advance the date of my repair since they had received the part! Great and kind employees too

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Robert is the man!…read more Mentally spiraling from my inability to AUX, a change was in order. My rash decision-making led me to pay for a new charging port rather than a new phone. We all have our flaws, mine a loyalty to a battle-tested iPhone XR. Albeit a new location, this guy has been saving technological hides for years. I'm grateful for his speedy work and thorough checks of other phone health portions. Whatever the phone needs, this is your guy. Big ups!

Cost has been the best for several years! Convenient locations around the city. Go check it out.read more

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I took my mother to this location get her bill on auto pay…read more The store is small but personable. They not only sell phones but also service accounts. We were assisted by Aisha, the Customer Advocate. My mother is getting along in years and tends to be very talkative. Aisha was very patient and understanding. We were able to not only get her bill coming out of her account but reduced her bill by an additional 10.00 per month. This location has good customer service.

Don't even bother. They will be of no help and will refer you to the same online customer service…read morethat hasn't solved the problem for the last month. They are happy to take copies of your id and perhaps even take your credit card. My clerk, Tray watched videos while I waited to be authorized to check my account. AT&T needs to get clerks in that can actually do their job and solve customer issues. AT&T has become such a frustrating service provider in general. No excuse after 50 years of being a faithful customer.

I actually dropped my phone and it cracked pretty bad. I called to verify if they allowed walk -…read moreins and the pricing, even though I thought $130 was steep for an Xs - I really needed it fixed. I came by and Cameron was friendly and quick to repair it - he even showed me the hardware of my phone! Thank you!

They were very helpful & knowledgeable. It suddenly got very busy, there was only one tech but he…read moreremained super patient with the person in front of us, even though it was evident the issue was not something he could help her with from his store/service. He gave us a realistic time frame & we came back later for our product without a hitch.

Honestly stopped in by chance but I was greeted by the most upbeat and friendliest cashier in all…read moreof Indy! All I needed was one item but he was so knowledgeable of everything I pointed out, I couldn't help but ask more questions. From where items were shipped, to the different types of hemp rolls, even knew the prices of all the random things I pointed out! Will be back for any of my sudden smoke shop needs that might come up and I will be recommending this spot to friends! Thank you, Steve!

excellent service and friendly staff. above and beyond to be helpful to Customer. very…read moreknowledgeable and friendly.