We visited over winter break with our extended families but planned to have only a handful of…read morejumpers - 2 adults, 4 kids (7, 5, 3, 3) and an infant who is barely walking. We chose the "extreme fun" pass for everyone and were told that the infant would be the same price ($24.99) for everyone. What? She can't even walk. That's crazy. But okay fine, a policy is a policy, she can watch. So our total for 6 people was $150 + socks ($3 each) + tax but wait! There's a 5.5% fee for using a credit card so another $8+. The website casually mentions a "discounted cash price" but a 5% upcharge is absurd. In 2026 who carries around that kind of cash? When we asked about this up charge, the attendant grew very defensive and began trying to explain that the credit card company requires the charge and that it's not a fee they can eat as a business expense because they have to pay for Virginia gaming taxes or something. Look, I get it, I work in customer service too and don't always agree with my employer's policies (but still have to support them) but this man was acting like the fee would come directly out of his paycheck and being quite aggressive about it. We aren't stupid and know that businesses have out of pocket costs but pretending like they need to be passed on to the consumer at an exact 1:1 ratio is silly, ESPECIALLY when you're charging $3 for a $0.10 pair of socks. Anyways, we paid and kept it moving. The kids liked jumping and then the older girls liked the climbing walls. It wasn't very crowded and most of the bigger kids/teens were corralled in one of the dodgeball courts. I assume this is where all of the employees were too because there was absolutely no one available anywhere else on the floor. Not a huge deal because we had plenty of adults and our younger kids were safe to play on the other surfaces. They really liked the small playground (although it really should be more like 8 and under, 12 is pretty big for an area obviously for younger kids). The foam pits in the jousting area and ladder section were disappointing because the foam is old and crusty off and pretty gross but the trampoline parts were fairly clean. There is a section with "ninja" kind of activities that seemed to be an afterthought and had a lot of unfinished wood and a dangerous open area to the bottom of the trampoline springs that we stayed clear of but could be a big issue for older kids. When we were all getting tired of jumping and wanted to do the arcade and bumper cars is when things started going downhill again. We asked the person at the front for help with the bumper cars and he said someone on the floor could help but there was no one to be found. One employee at the front desk, one at the snack bar, and not a soul on the floor, no one at the climbing wall, and not a soul in the arcade/big slide area. They finally managed to find someone but were visibly annoyed so it was an uncomfortable situation. After we were done doing arcade games we went to the prize area to cash in our points for trinkets. The kids mostly played games that didn't get many points so I knew we wouldn't have a lot but we had 3 cards and wanted to combine the points to get a couple very small items. There were other families there with a gazillion points though and the man working there seemed super overwhelmed by the process and focused on their high ticket items, which is understandable. He told us the individual amounts but then when he was combining them the amount was somehow less than they were alone? He kept adding them but as other people came up he'd start doing things with them and mixing up everyone's cards. It was super confusing for everyone, especially our 2 kids who kept picking out treats and then being told actually no wrong amount. He finally came up with a number that was in the same ballpark as the initial individual cards and we got a couple bouncy balls. Overall, this was quite a day. The jumping part was fine but the customer service overall needs some serious help. They are obviously significantly understaffed which is annoying at best but potentially very dangerous with no one on the floor. The credit card situation is annoying too and should be more clear on the website, but truly the ability to take cards is a business convenience and expense that I expect a business to absorb.

Our kids have the best time here! They have activities for…read moreall ages and fitness levels. The staff is so friendly and engaging. Especially impressed with Christina who treated my kids like royalty and took the best care of us when one of our kids was sick. Highly recommend this business!!! Visit here for the best time together.

Took our granddaughter here today it was great. Opening day for the kids air town. A little poop…read moremachine dropped a deuce on the upper level and they had to shut it down for a while, but they let us go to the jump area and my granddaughter almost killed me. Not paying that much for a chair massage though.

This place used to be terrible but has recently undergone an amazing transformation and is really…read moregreat now! All of the broken equipment & deteriorated foam blocks have been replaced and there is even a giant play structure with slides & a pretend town for imaginative play. I used to avoid this place at all costs because it was so run down & dirty but after our visit today I will definitely be bringing my kids back soon. Great job Get Air, thanks for the upgrades, we had a great time today!!!

wonderful kids movement center for all ages, offers multiple programs! The kids love it!read more

From the owner: We are a children's child care and movement center. We have preschool for ages 3-5, after school…read morecare for school aged children, summer camps, gymnastics classes, preschool and toddler movement classes, tumbling classes, dance classes, open gym play times and host birthday parties. Our center has classroom and studio space upstair and downstairs is our gymnastics and play gym area. We have a rockwall, mini zip line, indoor play scape, trampoline, balance beams, gymnastics mats and much more!

My daughter has been taking gymnastics at Pure for a few years now. They have something for every…read morekid! Recreation classes, open gym, parent's night out, camps, and clinics, as well as competitive teams. The owners and coaches are dedicated, skilled, and want the kids to grow and learn, but most importantly have fun! You can sign your child up for a free trial class before committing to a whole session. Most of this you can do on the website but email is the best way to reach them.

My granddaughter attended this gym and took classes on Friday nights. During the 2024 summer season…read morewe took a break due to other sporting activities. We rejoined the gym fall of 2024. My granddaughter's dad took her. On the very first day she complained about the instructor. I brushed it off . Well the complaining only got more intense to where she had extreme anxiety. I took her to a counselor to get to the bottom of this. After her babysitter brought her home from the gym from extreme anxiety , stress and crying , I decided I need to go to see what the issue was that was causing my 7 year old fear and emotional stress. She pointed out the instructor to me and as I was talking to the instructor, my grandchild stood in the corner terrified and was weeping beyond belief. I asked why is she crying , she said this instructor yells at her and rolls her eyes at her. However she is terrified of this instructor. I even changed classes and even when she sees this lady when we walk in she cries uncontrollably. On Jan 13 I asked the instructor to meet with us to apologize to my grandchild. During this attempt the owner, Brandon Sloan , dismissed the instructor and proceeded to question my grandchild. During the discussion he refused to even acknowledge the concerns of myself and my granddaughter! He stated he has never had a complaint about this instructor. And he refused to even acknowledge that perhaps something occurred and ignored my family. I want to mention that even when asked about the instructor from Mr Sloan my grandchild was in tears and terrified. The fact that we were dismissed is disappointing & disturbing! Something happened. My grandchild likes the new class and instructor. She never had an issue from our previous Friday evening sessions. The class I removed her from starts on Monday @ 6. She is with a new instructor and seems to be doing well with her. However the instructor who yells goes unchecked

My son & I come here weekly for their Toddler Time (5 and under) on Wednesday's at 10am. The staff…read moreis very friendly & if we arrive late (say around 10:30) they let us stay for a whole hour to get our money's worth. Best $5 spent. And they offer punch cards so come 5 times, get one free! It's so much to do for children (3 trampolines, ropes, shapes for smaller children, etc.) & they are free to roam as they please.

This gym is more conserned about making money then helping there girls. They are selling ice cream…read morein the parking ! If it were me i would not take my children there !

Great coaches. My daughter has made great progress since joining…read more They care more about the athlete than just scores and skills

Our youngest has the desire to do gymnastics and we are novice parents to all of this, but the…read moregirls teaching at Classic Gymnastics have been wonderful in helping our 6 yo thrive in a class of many. We get that in a group class there is only so much one on one to be had, but the young teachers do a great job paying attention to all the different stations.

There has been some great coaches over the years however the management is horrible and killed my…read moredaughters 8yr career in gymnastics - Sad... We need more competition in Charlottesville (like Gryphon :) or new management at Classics.