I'd give negative stars if I could.
Been with School Employees then it changed to Inspirus and new merged with GESA (or taken over by GESA, depending on with whom you talk) for about 42 years.
Since the merger from Inspirus to GESA everything promised has not happened; just the opposite.
Interest rates have gone way down, lower than some banks.
Fees on things that never had fees and now have very high fees, as much or higher than a bank.
They don't answer phones in timely manner. They don't return voicemail calls.
They don't pay bills in timely manner, if at all, even after multiple calls, daily, sometimes more than daily for greater than 3 weeks.
Not paying rewards on their credit cards.
Not making print on important documents large enough to be seen by older people or those with some vision problems and not trying to fix this problem or accommodate those in need of larger print when asked multiple times.
When talk to people higher up, they give out their phone numbers but don't answer or return calls (this is with 2 different people, one a vice president) even when promised to do so.
Promise to send free checks but only send half or less than half of what they promised (checks used to be free, now they're impossibly expensive).
STAY AWAY! SOMETHING ISN'T RIGHT WITH THIS CREDIT UNION. read more
