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    BECU credit union

    3.3 (26 reviews)
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    Services - BECU credit union

    Personal banking

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    Aileen C.

    The ATM is located next to Jamba juice. It's always there for me when I need some funds or to make a cash deposit to my NavyFCU acct. This is closer to my home.

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    3 years ago

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    Sheila S.

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    1 year ago

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    Sheila S.

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    3 years ago

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    Sheila S.

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    2 years ago

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    Sheila S.

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    Photo of Connie B.
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    2 years ago

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    Sheila S.

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    7 years ago

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    Sheila S.

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    4 years ago

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    Sheila S.

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    3 years ago

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    Sheila S.

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    6 years ago

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    Sheila S.

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    4 years ago

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    Sheila S.

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    9 years ago

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    Sheila S.

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    Photo of Simon B.
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    7 years ago

    Their name always makes me laugh ... BECU ...Bakoo Bakoo sounds like a hooting owl or a cooing pigeon...

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    15 years ago

    Helpful 1
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    9 years ago

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    Sheila S.

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    12 years ago

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    Todd P.

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    Photo of John B.
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    8 years ago

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    Sheila S.

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    8 years ago

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    Sheila S.

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    Photo of Jenna U.
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    8 years ago

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    Sheila S.

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    12 years ago

    Helpful 3
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    9 years ago

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    Sheila S.

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    Photo of Leslie P.
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    15 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    10 years ago

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    8 years ago

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    Sheila S.

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    Photo of J K.
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    14 years ago

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    Photo of Jill B.
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    14 years ago

    I've been with BECU and can't find a single complaint about them. The service is outstanding!

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    Ask the Community - BECU credit union

    Review Highlights - BECU credit union

    She went above and beyond helping me get banking documents together to secure a home loan and do a wire transfer.

    Mentioned in 2 reviews

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    Became a legal guardian for a Wells Fargo client. His mother had set up an account for him. Local…read morebank was great. Talked to legal department and set me us as a signer on the account. I deposited over $6000 of my client's money. Wrote checks on the account as directed. They Bounced! Estate Care had frozen the acct. I called and after a 2 hour wait was told that they would investigate and get back to me in 2 business days. I called after 4 business days and was told it was still under investigation. Asked if I could at least have access to the money that I had deposited. Answer "No". Told it would be 5-7 business days. In the mean time I can't pay housing, food and other expenses for my disabled client. Sharon J

    I would never ever do business here again! I set up a savings account for my daughter when she was…read more5 and deposited money until she was in college. She received quarterly statements as normal. Her first year out of college we got a statement saying that the account had been turned over to WA Unclaimed Properties. They can do that if you do not touch or make a deposit it 4 years. I was never notified by email or phone call! This is absurd!!! One letter was sent and that was probably when our community mailbox was broken into. Four months later and many phone calls, meetings, lack of phone calls back, promising a check was going to be mailed to us within 10 days from Wells Fargo Unclaimed Properties now says it is in process! Please don't go through this stress and set up savings accounts, bank accounts someplace else!!

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (5 reviews)

    Chase is the worst corporation I've ever encountered. Their customer service in the face of a…read morefamily tragedy has deterred me from ever becoming a customer and I will recommend to anyone who will listen to avoid them at all costs.

    Bit of backstory - I never had Chase Bank before moving here to Washington. I have had the same…read moresmall chain bank back in Michigan that I have had the last 30 years (my entire life) and the same credit union I had been a member of for 10 years. I was SUPER nervous about signing up for a big-name bank like Chase, but because my bank and credit union didn't have branches here, I also didn't want to pay mega service charges every time I needed cash. I signed up online and I'll be honest - Things did NOT start well. I got to Washington and immediately needed to deposit a check but when I came into this branch, they had no record of my account (although I had already deposited $200.00 online so I'd have a bit waiting for me). Turns out it was my own darn fault - I was supposed to bring my drivers licence into a local branch within a week of signing up and when I didn't, they put my account on "hold". Thankfully, the ladies here were ABSOLUTELY wonderful and came up with solutions for me to be able to quickly deposit my check, pay my rent right away, and get me set up properly. I have nothing but good things to say about them - I've run into a few issues since then but I always go into this branch and they take care of me.

    Wells Fargo Bank

    Wells Fargo Bank

    (3 reviews)

    I've banked with Wells Fargo for 23 years - not that they care. After previously being disappointed…read morein the branch by South Hill Mall in a different matter, I walked into this office yesterday to try to open an estate account to handle my deceased mother's affairs. I've spent almost 4 months getting the proper paperwork in order. I waited a short time for a banker to assist the couple in front of me. It was a short time because she wasn't actually able to help them, but sent them out the door saying they needed to bring back something else. When it was my turn, I presented the paperwork sent to me by my attorney. In turn, she sent it over to their legal department to check to see if it was "sufficient." (Really? Opening accounts is your job but you don't know what you need to open an account? But...okay.) she then had to call them to see if the documents were okay. I had presented the death certificate, Letter of Administration, EIN number, and of course, all my identification. I was told that I would also need a letter of probate. News flash: the Letter of Administration serves that purpose! Their crack legal team should have known this. But my greatest source of frustration was that the banker didn't CARE that she was unable to assist me. No apology to me, and no apology to the customers ahead of me that she also sent out the door without helping. Contrast this experience with the one I had today at Umpqua Bank where the lady who greeted me immediately knew my paperwork was in order, and their Relationship Banker who actually expressed her condolences for the loss of my mother before assisting me with my needs. I will be pulling the rest of my business from Wells Fargo and hope to never darken their door again. Between the bankers at WF and their crack legal department, it's no wonder they've been plagued with so many class action suits. For further details of my experience at Umpqua, see my 5 star review of the branch at Meridian and 176th.

    Absolutely wonderful customer service! Came in with an odd request ($102 in $2 sequential bills)…read moreand they were awesome about it! The manager was at lunch, so we had to wait, but the staff gave my 4 year old paper, colors and a lollipop to keep ger entertained while we waited. Mind you I do not bank with them, but because we are military and bank with USAA we tend to struggle to find locations, but they were nice enough to help us out. We have been searching for a new bank and I think we found it!

    BECU credit union - banks - Updated May 2026

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