Amazing! This was on our list of places to try. They have three floors. The ground floor has take out options, the second floor is coffee and cake and the third floor is for full dining. The service was outstanding and the cake was perfect. We tried several items from the dinner menu. We tried the beef goulash, roast beef, and ham and pasta dishes. We had the chocolate mousse cake, vanilla cake and a light chocolate cake. Everything was excellent. The waiter was so friendly and we also got a coupon for goodies on the ground floor. We got truffles with it. read more

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Love this cafe! It's located in the main area with a view of the Vienna State Opera. There was a line to sit at the cafe upstairs, but it was worth the wait. Got 2 cakes, apfelstrudel, and a melange. The cakes were decadent and so fresh. Loved the coffee as well! read more

Gerstner - Patisserie/Cake Shop Near Me - Vienna, 9

Bad service very snobish and rude. Cake was missing a chunk of the cake. Beautiful ambience, cake was good.

dropped in to check out this highly rated bakery specializing in coffee and cakes. we really wanted to try different items, so we got 3 different slices and shared them. also get coffee. the joe was decent. not bad but not the best I've had in Vienna. in general, it was def respectable. i got a double chocolate cake , one friend got raspberry, and another got the traditional cake that vienna is known for.... they were all good but the traditional was def my fav. when we got there there was no seating available and reservations were fully booked so we decided to sit at the bar. to the servers credit he was able to get us a spot that temporarily opened up. read more

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We stopped in to grab an afternoon drink while spending the day in Vienna. When you walk in, you are instantly hit with heavenly smells from the patisserie and beautiful chocolates and cakes. We went to the second floor to grab a drink. The cakes we could see around us were to die for. I wish we had gotten one to split! We skipped it as we were going to lunch immediately after. But we had some delicious drinks and enjoyed a moment to get off our feet and relax. I heard the restaurant was delicious as well but we did not take advantage of that. The inside is exactly what I would have imagined at a cafe in the area. It was beautiful and intimate. I wish we had been here longer to enjoy some of the food. Our drinks were good but I was really enjoying the interior. read more

In search of authentic Sachertorte we ventured into this restaurant upon the recommendation of our concierge. Decor was great, but keep looking up because the carpets are in desperate need of a good shampoo. We all had the melange coffee and Sachertorte, honestly I don't know what all the fuss is about. So maybe in its day the fact it was preserved beyond normal shelf life is the feature but nothing special. There were other cakes and strudel options we would have tried had the coffee been warmer. Server was great and overall an enjoyable experience but it does feel like a tourist trap. read more

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The lower level of Gerstner is a bustling patisserie, but the second and third levels contain a cozy cafe and restaurant serving up classic Viennese cakes. Reservations are a must and the light meringue based Kardinalschnitte outshines the famous Sachertorte by a mile. read more

Best tea experience in the area! The apple strudel is also one of the best. Torts, pastries snd chocolates are also good. They have a selection of treats for purchases on the ground floor that is good for gifts. There is the larger main dining room as well. This place is underrated - not a long line, although expect a wait sometimes. read more

Welcome to the cake capital of Austria! Cakes of every kind. All delicious, just get a slice. read more

Gerstner - Strawberry cupcake - Patisserie/Cake Shop Near Me - Vienna, 9

Elegance, great service. delicious breakfast, would recommend here vs Sacher despite the history of Sacher. Ate at both restaurants

What a great little find while strolling thru Vienna. Yes, I would come from the US just for this! read more

Gerstner - Almond slice...tastes as amazing as it looks! - Patisserie/Cake Shop Near Me - Vienna, 9

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I was recommended this place for a nice old fashioned atmosphere and excellent cakes. The place is very nice. Downstairs there's a sweet and cake shop and upstairs a small café with bar. All offered cakes are on display so you can see what you'll get. We ordered café melange and some cakes. The cakes were excellent. Not overly sweet or fatty and all the flavors well combined. The coffee came luke warm though instead of hot. And the waiter brought a different cake than we ordered. He was very nice and chatty but maybe he should have paid more attention to our choice. The prices are similar as in other places like this in Vienna city center. Not cheap but not extremely expensive either. I really liked the place and the cakes, I just think they might want to improve the service. read more

Gerstner - Patisserie/Cake Shop Near Me - Vienna, 9

The decor was as beautiful as the pastries! I felt like royalty sipping tea and eating apple strudel here. The strudel was okay, but it needed cream to make it good. I would come back again just for decor and tea! read more

Gerstner - Patisserie/Cake Shop Near Me - Vienna, 9

Disappointing huge waste of time, because of insufficient signage we wasted an hour waiting in line for the bar thinking we were in line for the cafe. The correct line for the cafe is slow moving because of lack of servers and once seated in a disappointing dark side room we waited 20 minutes for a waiter to take our order, they never did, we ended up leaving. Would not recommend going unless you have ample amount of time in Vienna. read more

Love, love, LOVE this bakery. The treats are wonderful, tasty and interesting. The service was a bit aloof but could not distract from the cozy atmosphere. It is a great place for cake and coffee and to just relax! You'll be tempted to camp here forever! Don't, go find the next adventure! read more

The locals are stately, classic Viennes. The sandwiches, although they look nice, we're not made to order. They actually seemed a little stale. The waitress who seated me was nice enough, but then she forgot all about me; I guess because she was on her last leg of the shift. I had to call over another waiter to get service. However, all in all it's a nice experience if not for the ambience alone. read more

This is one of the cutest coffee and cake shops I have been in. I absolutely love it here. The atmosphere is just something you won't get anywhere else. read more