Cloverdale location had a big selection. Emilio was a total rockstar very friendly. Got me exactly…read morewhat I needed.. definitely will be back

Been using Napa products for decades both personally and professionally. Used many different…read morevendors over the years. I can honestly say the customer service I have received from these folks is above and beyond anything I have ever experienced. The owner personally went out of his way to get some hard to find parts through his network of people / businesses to help us complete a project. Over the last 5 years I have yet to be disappointed. The only surprises are how quickly and cost effective they are able to get parts and supplies. I have brought them over to a different place I work and the logistics team is in love with how easy they are to work with. Can't say enough good things about the team of people here. !!HIGHLY RECOMMEND!!

Honestly it was like walking into a Mexican restaurant music was loud bunch of guys Standing around…read moretalking about their cars the one helping me was absolutely no help they couldn't find what they needed to help me and told me to come back another day. train your employees!!!!

The young crew at this location are on top of their game they helped me through a warranty…read moresituation, found the parts etc. got me going thanks

Stopped by to get some interior vinyl cleaner. Found a 16 fl oz bottle by 3M. Purchased two rolls…read moreof shop towels. I thought this was extremely overpriced. Sure enough I found the same bottle on Amazon for a lot less. I guess the rumor is true about this location being overpriced on most items. 20.00 for a bottle of interior cleaner is ridiculous!

I like the Healdsburg Napa Auto Parts because I've consistently gotten quality parts from them…read more They also open the doors at 7:30 a.m. (I like buying my parts early in the morning.) I use them to maintain my Ford 8N tractor. The Napa part numbers are cross referenced with the Ford part numbers for my old tractors. Once you have got a cross reference, getting the right part is much easier than going to the tractor dealer and paying much more. I found a list of part numbers of the "good" Napa parts for my old tractor. Of course, they do not have every part - but they have a lot of the parts that frequently need to be replaced. I needed a drain plug for my carburetor because the previous owner of the tractor favored pliers when opening the drain rather than an end wrench. The guys at Napa spent considerable time helping me find that part - which ended up costing less than a dollar - and they had to call to another store to have it driven over for me to pick up. That is good service! Should you maintain a vehicle, I recommend you keep a list of all the parts with the numbers so you can get them without having to go to the dealer - and you can help your buddies who have similar vehicles when something breaks.

UPDATE: Haven't been in since the pandemic started. Went in once to find no masks on any of the…read morestaff and rude comments made about me wearing one. I went from spending $500-$1500 a month here and being on a first name basis with all to staff to shopping online or across the street at the big box auto parts store because they had better health and safety policies.

I thought I picked up the right windshield wipers, but Vivian fix the situation and went back to…read morefind the correct ones. Even offered to help put them on so quickly. It's raining this day too. It's nice to go into a business for people are friendly and helpful.

Free installation of windshield wipers with purchase! The employee was kind and knowledgeable. I…read morecouldn't get the rear wiper installed but he knew the trick! I recommend them.

I had a check engine light show up on my car while traveling in Napa and I called over to this auto…read moreparts store. Tyler answered the phone and I stopped by and he checked the error message in my Yukon and was super helpful. Great experience.

Fantastic service. The battery on my pick up died, I called Brown's and not only did they get me a…read moregood price on a new battery but they came out and installed it no charge. Another real gem here in Saint helena

Joe at O'Reilly's was amazing when he helped me out yesterday. Excellent service, kind, and patient…read morewith my questions.

Amazing customer v service and they are always happy to help and they did our windshield wipers…read morereplaced the battery. Fast efficiently and friendly.. Shout out to Aaron he's the best

They were great. The sales guy gave me battery options for my Lexu. He was professional and…read morecaring. The best part was he installed the battery. Great service. Thank you

My car broke down in Healdsburg on a rainy day. Managed to sputter into the shopping center with…read moreO'Reilly. They came out to my car (in the rain), took out my battery, charged it & tested it, put it back in my car, and sent me on my way... for FREE!?! WOW. Just WOW. They were wonderful. Selling that beast of a car today. But I'm always heading to O'Reilly.