Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.

My moonroof stopped working suddenly. Friend of mine took a look at it and told me that he was…read morepretty sure the moonroof motor was burned up and needed to be replaced. A friend and client recommended I go to accurate Autoglass because they were cheaper than the dealership. Should be named INACCURATE Autoglass. I dropped off my car around noon. He called me a couple hours in and told me he was having problems. It was after 5 o'clock when I reached back out asking what is going on. He had told me it should only take an hour or two. 3 at most. He told me to come back to the shop, and he will talk to me about what was going on. He claimed that when he took my old motor out that it was in fact burned up and needed to be replaced. Then he hooked up the new motor, and it worked at first, but then when he bolted it in, it stopped working. He said he tried everything he could think of and he doesn't know why it's not working. He told me with the old motor my equinox was throwing 13 codes, and now with a new motor, it's only throwing two. So I said, well what are the two codes it's throwing? So he grabs his tablet and has me read it as if I know anything about car codes. It's basically Latin to me. One of them said there was a problem with the Moon roof and one of them said there was a problem with the driver window. So I questioned him why there would be a problem with the driver window, and he said well, maybe because I disconnected the battery and that's the only window that has automatic up and down. I said did you check and make sure the driver window is working? You're not gonna send me home with my car with an inoperable window, are you? And he goes wait a minute let me go check. And I was right. The driver window was not functioning properly and he said he needed to reset it . Now mind you, I don't know anything about cars, but I would think he would check this before he sent me home with my car. Should I have to tell him to make sure the driver's window is working when he's clearly seeing a code that reads it's not? Grr..... So then I said well what are we gonna do about the moonroof now? And he says he did the job I hired me for. He put in the motor and he installed it. It's not his fault that it's not working. He didn't diagnose the problem. With his hands in the air like that somehow absolved him of responsibility. I said you've got to be joking. You expect me to pay you the full amount when I'm walking out of here and my moon roof still doesn't work? Why is it my fault that you don't know how to fix this? And he said there must be another problem. He said maybe the switch had gone bad or maybe the entire tracking mechanism had gone bad. Maybe the shade motor needs replaced as well. He said he didn't really know. He said he would call GM on Monday and see if they had any ideas, but if they didn't have any suggestions, he said he was going to wash his hands of this and literally clapped his hands in front of my face. I said I'm not comfortable paying you the full amount when I didn't get what I paid for. I said I'm happy to pay you for the motor. And he said he's not comfortable with that. He said worked all day on my car. I said I understand that, but you didn't do the job I hired you to do. Again he repeated himself that he didn't diagnose the problem and this isn't his problem anymore. He did what he was hired to do. So I reluctantly handed it over $500 cash of the total $625 quoted. And I drove my car home without a working moonroof and -$500 & no guarantee that anything he did helped. It could have made it worse. Monday night I reached out to him to ask what he found out about my moonroof. He said he would call me the next day. Did he even call? Probably not. Tuesday he emails me a bulletin from GM stating that there's a problem with this make and model regarding the moonroof, and he credited the remaining portion of my bill. He said I just need to go to a dealership. So I went to Team Chevy Valpo three days later, and they fixed it in five minutes. They said he clearly didn't reset the window. That's all it needed. Clearly Paul at accurate Autoglass should not be taking on this kind of business if he doesn't have the knowledge to do this properly. And I feel like he took advantage of me financially. If he was right and this was a bigger problem than a motor that needed replacing, he should've just called me and said that I need to take it to the dealership at that point. He shouldn't have expected the full amount knowing he didn't do his job and passing the blame off on GM. Be wary, Valpo. This was a stressful, frustrating and intimidating experience.

Our kitchen window shattered due to weather. It was fixed today by Quality Glass. It appears as if…read morethe window was fixed properly (however, it may be too early to tell), but i'm not thrilled with their customer service. The man who came to fix the window walked into our house with his dirty shoes on and didn't even hesitate or ask if it was ok to wear his shoes. I think they need to wear shoe covers if they're going to walk through someones house. Or at least ask if it's ok. I had to clean my floors both times he was here. Also, when the window was taken out to be fixed, pieces of glass fell all over the sink and counter. He just left the mess there when he was done fixing the window.... We try and stay local as much as possible when needing work done, but we probably won't use them again in the future.

This shop works with the Auto Glass Guru. My windshield was not installed properly and started…read moreleaking 8 months after it was installed. They claim there was rust on the frame, yet never mentioned it to us, and said that is why it is leaking and they cannot honor the lifetime installation warranty against leaks. I have every receipt from them and there is no mention of rust anywhere. Now I am stuck with a car that leaks every time it rains. The leak has since shorted out my interior light that is on the roof of the car. I have contacted them again since and the receptionist said they weren't allowed to talk to me about it anymore. Auto Glass Guru was just as helpful (sarcasm). I will not use or recommend either of these "businesses" ever again.

Everything about our experience was great! From the friendly customer service from PJ in the…read moreoffice, to the quick and professional service from the guys at the MC location! Highly recommend!

Glass Doctor was quick to respond and with scheduling. I had 1 window installed and it took less…read morethan an hour. Very professional and helpful.

Dante was my specialist yesterday worked on my Silverado and he was so nice and professional. Did…read moresuch a great job on my windshield! Now I don't have to replace the whole thing! I will definitely recommend him to friends and family. He deserves a raise!

This company knows what great service really is. They replaced a very large window which had become…read moreclouded due to a broken seal. They worked on our tight time schedule and did an amazing job. We highly recommend this company.

Windshield was cracked while driving between Grand Haven and South Bend. Repair was scheduled and…read morecompleted with ease. Great customer service and an excellent value!

They will charge your card more than they state and they won't even put your car back together all…read morethe way. They they have the DUMBEST hours on the face of the earth so my friend put it back together for me.

I was referred to Ken Pro Glass by a friend. Ken was very professional from the start to the end…read more He was able to schedule me within the week that I called and my windshield replacement was done in a timely manner! I highly recommend Ken Pro Glass!

Great job and quick service!! Well done Ken Pro. My windshield came out perfect !…read more Highly recommended

The owner, Eddie, and his wife run a wonderful, trusting, honest, and friendly glass business…read more They've always been the ones I go to from windshield cracked, broken side view mirror, or broken into window on our car. They've been here for years, and there's a reason why. They guarantee their work and stand by it. I wish them continued success. You can call other places and get a quote... but then call them, and you'll see how much more reasonable and fair they are. Highly Recommend this business. Thank you for taking care of me and my family, Eddie!

I walked into the place and ordered my window and replaced it they did a good job and fixed my…read morewiber too i recommend this place for auto glass

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

BEST QUALITY and very good prices ! Customer service was very helpful and professional amazing…read morepeople ! I love the job they did on my car they were very quick with the job !! Very happy with my purchase ! Highly recommend

Glazed a mirror for me the same day I brought it in for a good price. Great friendly service.read more

From the owner: Plymouth Glass in Plymouth, IN is your complete glass and glazing service. As a family owned and…read moreoperated business, we've provided quality service to our customers since 1957. Whether you're in the market for residential, commercial or auto glass solutions, we're here for you. Our services include: Mirrors cut to size Storm window and screen repair Desk and furniture tops Thermopane and insulating glass Plexiglas At Plymouth Glass, you can have your auto glass installed while you wait. We also offer custom mirrored walls and modern storefronts. With areas wide service available, we're the company that's truly there for you. When you need to repair your glass, we're the only company to keep in mind. Call today for more information.