Unexpectedly, I needed the services of Precision Automotive a total of three times over the past several months. With each visit, they were absolutely amazing. Their body work is impeccable, customer service kind and knowledgeable, and work ethic very professional. Jeremy took the time to explain to me what needed to be done with my vehicle and completed the repairs in a timely manner. I highly recommend Precision Automotive to anyone who needs body work completed on their vehicle. read more

The owner Jeremy answers the phone every time it rings and he is not only straight forward but he gives the best advice. I will always recommend my family and friends to work with Precision Auto in the future. I was very satisfied with the answers to all my questions. 32 years of personal experience and still very kind and friendly and helpful. read more

Called Jeremy for a tow. He was rude and made some inappropriate comments about previous customers while talking to me. Got the feeling he was hiking up the price because I was a woman. Will not be using them in the future. read more

Driver named Jeremy came for a tow, he was ignorant and rude then charged 400.00 for a 5 minute tow. Will never make that mistake again. read more

Swindlers. Two of their employees came out to tow an RV and had to meet my wife as I was working. After discovering they didn't have the right hookup and wouldn't be able to tow (mind you this was less than 10 minutes from their shop). They intimated my wife into paying a $100 fee because THEY were unable to do the job. Called to ask why they would charge her if THEY couldn't complete the job and was immediately hung up on. Called back, was mocked and hung up on again. I would NEVER recommend these crooks. read more

Always love going to Precision. They do a great job repairing my car and they're always welcoming and inviting.

I hit a deer with my truck and took it to Precision to get it fixed. They did a great job, kept me informed, and got it done quick. I'm a professional in the auto business and know what to look for when it comes to bad body work. They really did good work! My car was cleaned inside and out. Don't hesitate to do business here. read more

Called to make a quick appointment to check out a strange sound car was making before a 1000 mile drive in an emergency situation. Guy answered the phone, ridiculed us for calling and asking for what we asked for, and hung up on us. read more

I have had to take my 2013 Edge to this shop twice in the last year.First time i was recommended by an insurance company for hail damage, they did such a great job after a small fender bender i chose to take it back here.The guys are friendly and do great work. My car looked great after the repair and was even cleaned inside and out when i picked it up. Those little things in addition to the great work are what bring customers back.Thanks for the great service! read more

employee lives right next to me at riverside estates, a friend stopped by to drop off someone came in and used the bathroom and left within a few minutes only to notice her vehicle was missing. She was parked approximately a foot into his parking spot and this guy took it upon himself to get into the company tow truck and tow her car away without any notice, he also did not use his hazard flashers when doing this and was belligerent when finally telling us he did it after we made a police report. DO NOT, I REPEAT DO NOT USE THIS COMPANY FOR ANY OF THEIR SERVICES. The guy is a drunk that illegally towed a vehicle, without even calling the tow in or even knocking on my door to give us a chance to move (lights in my trailer were on, very obvious that we were all awake). I stress that you never call this company for any services, if they hire children such as my neighbor then there is no telling what type of business they actually run! read more

My granddaughter's Mazda Tribute broke down in Niles, Mi. Had it towed to Troy's auto repair in Niles. Was told that the frame rusted out and broke. I figured that it was the end of this vehicle. One of Troy's employees looked and said it looked like a K frame that could actually be replaced. Precision Auto Body in Niles towed it there. Someone from Precision went there to verify that it was a k frame and said he could locate a used one; I was ecstatic. Then my granddaughter googled recalls for 2001 Mazda Tribute and it turns out that there's a recall for frames rusting out on these vehicles in cold weather states. I called Mazda dealer, gave them VIN and was told that it's covered for the recall. Precision Auto then towed it to the the Mazda dealer. Thank you Troys and Precision Auto Body for all your help. I'm very grateful. Also brought my 2004 Hyundai Santa Fe in to have an exterior door handle replaced on December 3rd 2015. Someone sideswiped me and the insurance deductible is $500. I got the handle, latch and connecting rod installed for way less than that. They even washed my car! Dealt with Davis; he's got a wonderful personality, great people skills. I highly recommend this business! read more