Amazing, amazing service! I went here on Tuesday since I was involved in a fender-bender to get an estimate to give to the at-fault party. Mr. Omar Prado helped me and calmed my nerves regarding the situation. I was already super stressed because having an accident is a stressful event but Mr. Prado patiently answered all of my questions concerning the procedures for repair. He seemed to truly care about me as a person and I didn't feel rushed or pressured to choose this collision repair over another one. He informed me that his shop worked with several insurance companies but that there was a possibility that the at-fault party's insurance might not be one of the companies, and that's okay. He seemed genuinely happy to assist me whether or not I worked with him in the future. I don't interact with people like this very often. He was very knowledgeable, professional and a truly compassionate person. Thank you Mr. Prado and 1st Certified Collision-Hesperia! read more

Staff is super helpful, friendly and communicative. Gave me frequent updates on the repairs and had my car ready on the date promised. Actual repairs were done so good that you cant tell there was any repairs done. Perfect color matched as well! I am extremely satisfied with the service and quality of repairs. Thanks so much to the beautiful lady at the front desk for the patience of answering all my questions and superior customer care. read more

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Highly recommend Gerber Collison. They not only do great work but customer service is phenomenal. Kristen and Diego were both great and kept me updated with text messages or phone calls throughout the whole process and even finished my car early if you need Collision Repair go see Gerber collision and glass! read more

Update as of 2/23/22 @ 12:45am: So earlier I dropped off the car and got into another rental from Enterprise, all. over. again., hopefully for the last time! I'll post another update as soon as I get the car on Friday; that's when Jonathan said it would be ready...yeah...no, I'm not holding my breath. Update as of 2/22/22 @ 12:30am: Jonathan called me earlier today. He expressed that he'd like to make it right. He's asking that I drop off the car (again) in the morning, and he'll have a rental ready. I really need to avoid vocalizing anything to him in person so I wrote and sent him the following detailed text just a bit ago... "I apologize for the very late message. These are the items that I am expecting to get done: I do not want the same technician working on my car. Have your BEST worker on my car OR an official Honda expert to work on my car. My car is only a 2019, 2-3 yrs old. After-market equipment is unacceptable. * INSTALL Honda headlamp assembly ONLY!ABSOLUTELY NO AFTERMARKET - I WILL WAIT. The picture of headlamp you sent me I believe is the wrong one! * Align headlight beams and foglight beams * FIX OR REPLACE Radiator, bent & not seated correctly * FIX Rt lower front fender passenger side - not clipped on * Engine has a horrible rattling noise now, please get this checked * INSTALL LED Fog lamps??? Pls check. Should be LED not halogen * FIX AC * FIX ACC & mitigation systems with recalibration * Paint job is dull & sucks - has a blue-like hue to it...NEEDS adequate high gloss coat * Because of everything that has happened, now going on 2 months since the accident, I need Testing & Final Inspection completed by Honda before you return the car to me. All of this is non-negotiable so please communicate with me & keep me posted. Rental: I need a small size sedan car similar to Civic to rent, no SUV please. I need to leave Gerber by 8:15-8:30am to make it to work on time. Jonathan, I'm sending this now because I really need to avoid vocalizing anything tomorrow morning. I'm still quite upset about this and I don't want what happened last Friday to happen again. I also intend to send a copy of this text to the Allstate Claims department so we are all on the same page. Thank you." read more

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I would like to say that after speaking with the members at Gerber Collision & Glass they were able to fix our vehicle right away. We had some complications that we were concerned about and they were very understanding and were able to accommodate us at such short notice. Thank you to the team of well trained professionals for the fast and quick process. read more

My car had a big white scratch on the rear right quarter panel from another car. Everyone at Gerber Collision & Glass was really helpful an the desk lady even called me a ride to get a car rental from Enterprise. Johnny and Benny were a big help in restoring my Q50 perfectly. Even going as far as getting me a car wash. Thank you guys so much read more

Gerber Collision & Glass - Body Shops Near Me - Hesperia, California

I was looking for a RV body repair shop and so I called here and even though they don't do body repair work, the receptionist was kind enough to find me a company that did do body work. That is great service and even more, just kind! We need more of that in this world. THANK YOU! read more

Thumbs down for this business! Benny was rude and I don't recommend working with him! Initially my car was taken here due to an insurance claim, and not once but 3 times and my car was still not fixed properly. Took there sweet time and never called with updates. This accident happened last year of April and here we are April 2023, a different Gerber Collision is having to clean up there mess! read more

I was very happy with the work they did on my car. I was referred here through my insurance due to a car accident I wasn't at fault for. They were very friendly at my work got completed within a few days! Thank you guys for making my car look like new again! read more

Jeff was great said the car would be ready in there weeks and was done in three weeks was so happy. The technicians do great work. My car looked brand new.. read more

My car was hit while being parked with no driver inside. I was able to take it into Gerber Collision & Glass and got extremely helped by a worker named Benny Cortez. He repeatedly kept me updated of the cars status and got me secured with a rental while keeping in contact with the insurance claim representatives. He was courteous and reliable. Definitely recommend this place as they met the deadline set ! Thank you for the service :) read more

My 2019 SS Camaro was hit by a truck on my left side of my Camaro. I was devastated!! I didn't think they would match the paint or do a good job but Gerber collision HESPERIA Ca, did a outstanding job I must say ! johnathan is who we worked with through the process he was confident and made us feel at home and in good hands it looked as if it never happened ! Then we had another incident this passed month June 2023 , our Camaro again damaged this time keyed by a low life! we immediately contacted johnathan at Gerber collision... once again he put us at ease they fixed it so quickly it came out amazing I was so impressed by there work . excellent customer service I highly recommend them! thank you guys . read more

5 stars!!! I wish I could give it 6, because customer service is outstanding!!! Their service was fast, Friendly and Efficient! Josh Escobedo was his gentleman that helped me out, I really appreciate the personal care! I highly recommend "1st Certified Collision" Hesperia CA. read more

UPDATE: The company contacted me and totally took care of the problem. Apparently they guarantee their work for life but for some reason the guy we dealt with never informed us of that fact. This time I dealt with Josh and he handled everything quickly, without any BS, and to my complete satisfaction. There was no awkwardness at all. He made me feel totally comfortable. My opinion of them is now completely reversed and I would have no problem taking any of my cars to them again. This is what happens to their paint job a year or two later. First, the paint starts to lift and then there's a little bubble and then the paint flakes off in the wind and the paint underneath doesn't look like it was properly prepared. And then when you take it in and show it to them, they say they'll find out what they can do for you and give you a call but you never hear from them, and when you call them to follow up, they never call you back. But they sure are happy to see you when you first walk in with all that insurance money, and they sure do beg you to give them the highest rating on their follow-up survey, and of course you do it because you haven't found out yet what a lousy job they did. Needless to say, will never use them again. read more

Gerber Collision & Glass - Body Shops Near Me - Hesperia, California

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My car was severely damage, I decided to follow through with Gerber collisions & glass. Benny Cortez took care of my car with updates every week, anything I had questions on, I get answers that same day. Very humble and out going dude... thanks to him my car is running great feels brand new! I will definitely recommend family and friends to Benny Cortez and his technicians. read more

Benny Cortez took care of getting my car fixed, communication was immaculate he let me know everything that was going on with the progress of my vehicle and updates frequently. read more

I had the worst experience at the Hesperia Gerber collision & Glass. I dropped my car off on March 3rd and was promised two to three weeks for the repairs, on the fifth I got a text letting me know the completion date was the 24th of March which I thought ok I was promised two to three weeks so they want to be on the safe side which is understandable. I received couple of texts letting me know that they are on schedule. On the 19th I received a text saying we are near completion if we encounter any delays we will call you. on the 22nd I got a text ( not a call ) with updated completion date pushed to April 2nd, I called and asked to talk to Omar and I was told he will call me back , he never did so I called again the second day and he called me back telling me they're shorthanded and he promised that it will be done on or before the 2nd of April. They didn't finish the repairs till April 5th. I will never go back or recommend this place to anyone read more

I am usually not a person to complain, but this auto body shop is really bad. I have a 2022 Honda Civic that was in an accident and I had turned in to get fixed here. Literally all the new parts they installed were unaligned and the guy tried giving me the excuse that it was because it was new clips. My bumper is a completely different shade from the rest of the car, and he told us that it was because it was different material. That doesn't make it okay!!! He just kept giving us excuses and dismissing our concerns.we are paying customers and it is their job to fix it and look original. We are very upset and will not be coming back or recommending this place. read more

So pleased with their professional way they handled my claim. The work was immaculate be on very happy. Best service and repair work ever. Omar was fantastic. read more

Horrible service. I dropped my car off on 01/25/2021 they said my car would be ready on 02/03/2021. I called a day before my vehicle was supposed to be ready because I had received a txt message that it would be ready on 02/05/2021 but when I spoke to one of the guys there he couldn't find my car and was giving me information on another customers vehicle. Now, today the day my car was supposed to be ready I give them a call AGAIN and let them know I'm on my way to pick up my car which stated on the website it was ready for pick up at 4pm. Dan then proceeds to tell me that my car was getting washed and he needed to check if it was ready. He placed me on hold and then comes back to tell me that my car isn't actually ready because my rim was chipped and they needed to get a new one sent. I obviously become upset because I had gotten off work early to pick up my car and no one ever let me know my car wasn't ready. I had to call them to find out while on my way there. I then asked why they didn't call me and tell me and he proceeds to tell me that it was because they just didn't have time.... 30 mins before closing. I asked him how long had it been since they had the rim and he had said since 12pm and yet no one had time to call me from 12pm-4pm to let me know it was chipped. How unprofessional... no communication at all. I was hoping their service would be better because of their reviews on here. read more

I was well taken care of by Omar. He had my car done in no more the three days! He had excellent customer service and always kept me updated on any changes or expenses on the car... I highly recommend this collision center to repair any damages on your car. You will not be disappointed. read more

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I was in an accident a few weeks ago, these guys took care of my car and returned it like new!! Their work is great and their customer service is even greater!!! From the reception to my technician to the shop manager..all made me feel so much better during this horrible incident. They give updates via text message, explain everything and delivered my car on time. Highly recommended if anyone ever needs a repair shop!! read more

Great service. Friendly staff. Miguel took care of my repairs in a professional manner. Would go back again. He returned my car clean.

Brought my car here through insurance's recommendation, but I would recommend it to everyone. Staff was friendly and efficient. Had my car impeccably repaired with all parts replaced within a week. During the process, I would get calls with updates of the car. Happy with their work! read more

I would just like to give a huge shout out to Kyle Fowler, he made my experience so great and went out of his way to make sure I was highly satisfied with my vehicle. This guys a real gem and he definitely knows what he's doing. I appreciate all his help in the process of getting my car repaired. Thanks a million! read more

A + for all around fantastic customer service , repair work , timely manner , follow up and most of all convenience Pam and Miguel are seriously hands down who you want on your team when you are in a situation like auto body repair. They understand what their customers need. Thanks Guys ! Highly recommended and this will be our auto body shop for life read more

The staff here is AMAZING!! I was hit by an object on the freeway and they did such a great job on my car. Great customer service from the moment you walk in the door. I love that they text you with updates on your car. You can't even tell that anything ever hit my car. I will be back again if I need anything !:) read more

I brought my SUV in a while ago to repair a rear end job. The work was done fast and professional. While in there I had a few other details taken care of. My vehicle is in great shape . If I ever need body work again I will go to 1stCerified collision. read more

Good people, thanks for the help with my truck. They're the best at the work that i have seen in a long time

GREAT SERVICE. I had to get few different estimates, and the different shops weren't very friendly. When I first walked in I met Steve. He gave was great, he gave me my estimate and a week later the other person insurance agreed to pay. I took it into them, and they asked if they could sign me up for the up to date text messages. THAT WAS THE BEST!!!! I received up to date on what was going on with my car. I picked it up this evening and my car looked brand new!!!! Thank You. I would recommend them to anyone read more

Steve did a fantastic job spraying in my Rhino Liner.....it's nice to see a shop manager actually out on the production side. Thanks for the awesome job! read more

This was my second time here, and all the employees are super helpful and keep you informed every step of the way. They did solid work on my girlfriends car the first time I went. For my second trip I had to go back to take care of some repairs on my car. Went in this past Tuesday and got my car back sooner than expected, my mustang came out perfect. Thank you to everyone there and all their hard work. read more

I ama frequent flyer here. They make the car look new(each time LOL). Pam is wonderful and they are to be trusted

Took my Ford in for repair on some two-year old front end damage that had really deteriorated. Not only did Jim make it look like new, but the cost came in $45 LESS than the estimate! When does that happen? Will recommend them to friends and family in the future. read more

Everyone I dealt with was so pleasant. My car went in for a bumper repair. It was done in less than a week and looks as good as new. They even cleaned my car inside and out and polished my headlights on their own. I'm very happy with my car. I will definitely recommend them to my family and friends. read more

1st Certified Collision repaired my vehicle not once but twice. The work was unbelievably amazing. The match was perfect. They have rock star staff!!!! I would highly recommend this place. read more

My bumper was fixed in a timely manner and looks great! They even detailed my car. Thank you!

I'm very pleased with the work they did on my car, the paint matches, lol, which was one of my big worries. They are very professional and know their stuff. hopefully I never have to go to another collision center ever again, but if I did, they will be my go to. Thank-you everyone for the great job and my Red thanks you too. Karen L, with the Red Challenger. :D read more

Great service the staff were all great they were friendly and made sure all my needs were met. They fixed my car super fast I could not have been happier with the great service I received at collision craft. read more