I accidentally scraped my Toyota Highlander pulling into the garage. I took it to Hiratas Body…read moreShop in Lowell and I can't believe what a great job they did! My car looks brand new! I never write reviews but I have to give Dave Hirata pat on the back for this. Great job!

My daughter took her truck there and got an estimate last October to get damage fixed to her…read morevehicle. She saved the money up to get the work done and took it back in again in April to see if the quote was still good. They did a new estimate and the quote had changed a bit, but that was okay. We called there to make an appointment to get her truck in to be repaired. They said somebody would have to call us back to schedule. We waited over 2 weeks. Nobody called. So we called again, and once again, they told us that somebody would have to call us back. And it's been about 3 weeks, and nobody has wver callwd us back. Horrible customer service. Apparently, they don't need the work or want it. So, we have chosen to take our vehicle elsewhere.

Very satisfied with both the trip to my office to try to repair the chip (an incredibly reasonable…read more$65) before it starred (Tracey) and the in-shop replacement of the windshield by Walter (insurance deductible only). Discovered in the middle of a snowstorm five days later that my windshield wipers didn't work. I took the car back and it was fixed in FIVE MINUTES! Unfortunately I did have to schedule an appointment but warranty covered the cost.

Mediocre job. Terrible warranty and customer service. I contacted them to replace the windshield in…read moremy 2024 Frontier. They damaged some of the trim and installed the moulding incorrectly. When I called to have them come back to fix it, they sent the same tech who screwed it up in the first place. He said, "that's just how it is, nothing I can do." So, now they won't fix it properly. Stay away from these guys, they will damage your car and not honor their warranty.

I was traveling through and had a nail in my tire and called Belle Tire in Merrillville, IN. Bob…read moresaid they would look at the tire and that it would be only a short wait. I was concerned about upselling but that never occurred. The folx at Belle fixed the tire and offered some maintenance that I should think about doing in the near future. They did not pressure and did not use scare tactics for me to fix things now. The tire was fixed and the car back on the road in a little over an hour. Great experience.

I purchased a set of four Michelin cross-climate tires online and scheduled an appointment for…read moreinstallation, order number 48637388. I arrived three hours early, hoping to avoid any delays. However, as soon as I stepped inside, Lyle informed me that I was fortunate to have come in early because they wouldn't have time to perform my alignment if I had arrived at my scheduled appointment time. Twenty minutes later, Lyle approached me again and revealed that there was only one mechanic available, and he might not be able to perform my alignment. I explained that I recently had suspension work done on my car and couldn't drive away with $2000 tires without getting an alignment. About fifteen minutes later, Lyle approached me again and requested the wheel lock key. I informed him that my wheels don't have wheel locks. He insisted that my lug nuts required a special key and then told me that there was nothing he could do and would issue me a refund the following day because there wasn't a manager in the store. I requested a receipt or some form of documentation to confirm that I was getting a refund, but he instructed me to leave the store. I went to Discount Tire just to double-check if my lug nuts required a special key, and they confirmed that my lug nuts are regular 17mm socket and that it's not advisable to trust someone who doesn't know that to work on your car. I also visited Mercedes of Schererville, and they provided the same information. This is the second set of tires I've purchased from Belle Tire, and I will never spend a dime there again. I will strongly advise everyone I know to avoid dealing with them for their vehicles. The next morning, I called to speak to the manager, but they informed me that he's still not in and to try calling at noon. The lack of a manager's presence explains Lyle's behavior and lack of customer service. At the end of the day, I'm glad they didn't work on my car. I can't even imagine the corners they would have cut if they had done the work. I also found the tires for $120 cheaper at the Tire Barn and had much better customer service. They were actually persuading me to do other services, not the opposite.

Hey fans, you know either they have it or they don't; unfortunately Caliber Collision of Portage…read moredoes not have it. I just had one of the worst customer service experiences of my life. I dropped the car off for a relatively minor dent costing over $8000; I was in shock. The insurance company was not gonna pay for that so I picked up the car drove across the street when my battery died. The AAA said there was hardly any battery life and I was lucky to get it started when I did. I went to have the car washed and the car matt in the front driver side was missing though it was there when I dropped the car off. I called the front desk of caliber and unfortunately all I got was backtalk from the woman that answers the phone, she kept talking over me and really did not have great customer service. A lot of you know I teach customer service to Fortune 500 companies all over the United States and unfortunately this organization has zero. I highly recommend you run away from this company.

I had an accident about a couple weeks ago and I took my car to caliber collision. They were very…read morekind and professional. let me know everything they were doing to the car. I pick up my car and the car look like new . T hey did a really good job. Thank you Caliber.

I just want to send a huge thank you to Bob. My daughter was hit from behind while traveling home…read morefrom college in Virginia. Her car was not drivable home to Chicago. After calling 3 other local body shops, 2 of whom never even answered their phones, I called CDE. Bob was calm and promised me he would take care of my daughter. He removed the portion of her rear bumper that was on the ground and cut off her exhaust where it was smashed in. He calmed her down, gave her a bottle of water and got my daughter back on the road home so her car could be fixed locally. Bob, thank you from the bottom of my heart for taking care of my girl. Sincerely, Sherry Shea

I came to this place because of the great reviews on google. HUGE MISTAKE. CDE crown point…read moreCOMPLETELY RUINED my NEW car. I would NEVER recommend them. Bob and Dave were AWFUL to work with. They knew and admitted to messing up my car, but wouldn't admit it to my insurance company. After they were supposed to fix their mistakes, I feel they purposely started messing with my car. There were new scratches, noises, dings on window, white paint (my car is black), extremely noticeable swirls on my ENTIRE car. My tinted windows were ruined. THEY DID A HORRIBLE JOB ON MY CAR. ABSOLUTELY HORRIBLE. Now I'm stuck trying to find someone to fix their damage and paying for a rental since they maxed out mine.

Great experience. We drove up from out of town and had a front end. Rumble noise at high speed…read more Called another shop who said it was probably front end wheel bearings but couldn't get the car in for a week so I had decided to have Scotts, you save look at it and he told me it wasn't the bearings or CV joints, but the tires were cupped and we just had them rotated from the rear a few days ago We decided to do an alignment since I never had it done before, and it was out a little bit which they fixed. So they saved me a ton of money, by not replacing the wheel bearings and being hotness in straightforward with me. Definitely recommend their business.

WARNING! DO NOT BRING YOUR CAR HERE!…read more Scotts's is a complete rip off! Got my brakes done once last year and again this year in Aug. I mentioned that I continued to hear squealing in my brakes and they are completely ignoring the fact that it continues to squeal without fixing the issue. At this point I don't think they ever completed the brake job. They have a bunch of no-goooders playing in grease with no real experience. DO NOT BRING YOUR CAR HERE!

Traveling through town, we needed to get a family member's car checked. After reading positive…read morereviews, I chose Car-X Tire & Auto and sent my husband. The owner went above and beyond and was very honest about the vehicle and necessary repairs. It's rare to find that level of integrity these days. Highly recommend!

Mark is a trustworthy business owner. He will tell you what you need and not try an upsale.read more

Wow, I NEVER write reviews but the service was so ridiculously outstanding that I couldn't not…read morewrite one. Every person I interacted with here was friendly, honest, and transparent. They did everything they could to help me, and where they couldn't, they told me so. I was helped by a mechanic named Brandon who was seriously a champion. He stayed late when I couldn't make it by five to get my car, he worked around my confusing method of payment, and he was still friendly and enthusiastic even after finding out he wouldn't be fixing my van. If it seems absurd that someone would write this positive of a review, consider your average mechanic visit, then go to Briggs. You'll probably end up feeling morally compelled to write them a glowing five star review too.

Took my Mitsubishi Outlander to Bragg's to get a splash shield fixed and honestly wasn't expecting…read moremuch, but these guys surprised me. Fair price, no BS, and everyone I dealt with was polite and professional. Hard to find a shop like this anymore. Will definitely be back for their great service. Shout out to Randall who is the consummate professional.