Just had a head gasket replaced on my car at a different shop. Brought it in here to get 2 front…read moretires, but declined an alignment after the tire install at Matthews due to needing new control arms and an alignment at my main mechanic. After I got two tires put on my wheel was angled off center and my traction control light came on, which I assumed was from not getting an alignment from Matthews. When I brought it to my other mechanic for control arms, they immediately said that the outer tie rod was bent and it looked like it was jacked up on it accidentally. All of these repairs were within 2 weeks. When brought to Matthews, they advised that their "most senior tech" said that they weren't even working in that area and couldn't have done the damage. Their damage cost me an extra $450 for the tire rod replacement. Been going to Matthews for over 15 years, I'll never go here again.

Made an appointment to have my brakes checked. Explained i just had new brake pads rotors and…read morecalipers and caliper brackets installed. Along with a new master cylinder and my pedal would still fade to the floor after holding pressure on the pedal for a period of time. They test drove it then proceed to tell me they have no idea what is wrong. And charge me $78.00 which is what I was quoted. Thats not the complaint all they did was tell me something I already new. I was expecting them to at least test the ABS module or the sensors. And I know this wasn't included in the so called inspection but they didn't even offer any suggestions. So basically if you have brake problems and are worried about the safety of the vehicle don't go to Matthew's tire.

Had a decent rock hit the windshield, small chip / crack. Called up OshKosh Auto and Glass and Tim…read moresaid shoot him a text pic of the damage, called me back and said should be an easy fill and could fit me in that morning if the glass hadn't been sitting in the sun. It was nice and cool so I headed down from Neenah and he had it filled and I was back home within the hour. He also told me if it cracked worse after the repair he'd give me half the repair cost back toward a window replacement. Very upstanding and honest shop, would recommend.

I found this place on Yelp and was impressed by the reviews and they were not wrong. This place is…read moreawesome! My car was done on time and I was able to shop while it was being done with a loaner car. I would not go to anyone else to fix my windshields.

I called because I hit a Turkey and it cracked my glass. Very nicely arranged and professional,…read moreexcept due to the rust around my windshield, I needed to take it to a body shop to have that fixed, then they would install the glass. Once again nicely set up and executed, save one thing, and that is that the rubber seal around my window has a spot that was dinged up from removal or installation of the windshield. I would also have liked my state park sticker removed so I could use it a couple more times camping. (that may be my fault - but I think a really alert installer would think, "I wonder if they want their state park sticker?" and call me. On the whole they were great, as they had to come out quite a ways to do the repair and everyone at the office wand the installer were very nice on the phone. Would have been 5 stars without the gasket/windshield seal damage.

Our recent experience with Safelite in Appleton, WI was extremely disappointing and has led us to…read morestop recommending their services. After our windshield replacement, a technician ran out with a trim piece he believed may have been forgotten. Before we even left the parking lot, our van began beeping with a warning light. Staff initially dismissed it as a door issue, we checked the doors and I was told to drive around awhile to see if would stop, after returning, it turned out the hood had been left open. At home, we discovered a trim piece that wasn't adhered properly. During our two‑week trip, during the first rain after the repair, the wipers struck each other. We had to pull over and purchase a tool in order to adjust them. The windshield then leaked inside near the rearview mirror--issues that should never occur after a professional installation. Safelite did schedule a warranty appointment quickly when we returned this time at the Green Bay WI location, but the same trim piece lifted again shortly afterward, and today after the first rain found that the the wipers were never replaced despite being told they would be. When we asked for mobile service or even mailed wipers, we were told neither was possible and that we would need to drive back in again. We do live in a location that they can come out to for service and since we already made 2 trips for the repair we declined and my husband will purchase and replace the wipers, and put some adhesive on the trim piece. Given the repeated mistakes, inconvenience, and lack of follow‑through, we cannot recommend Safelite and will advise customers of our mechanic shop accordingly.

The vehicle we took there was convenient location Were…read moretreated very nice professional accurate price Done has described thank you caliber body shop And the body work was very well finished

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Professional installation, great service! Would recommend to…read morefamily and friends! I was very satisfied

Excellent service, had an issue, they fixed the problem and even showed and explained what they…read morewere doing and why. Excellent windshield price. Would not hesitate to take my car there again, and will enthusiastically recommend them to friends.

I highly recommend the Glass Doctors in West Bend. They were able to fix my window the same day. I…read morecalled another local glass repair shop and they wouldn't have been able to even get the glass for 10 days and the price was over $200 more. These guys are great. They picked up my car from work, fixed it and delivered it back in two hours. Professional service. You are missing out if you don't use them.

From the owner: Cracked windshield or damaged auto glass? Glass Doctor Auto of West Bend provides glass repair and…read moreglass replacement for vehicles, including chip repair and full windshield replacement, with safety as the top priority. We'll explain what's needed in plain language and take care of the details so you can drive with confidence. Proud to serve our community as a Neighborly company. Contact us to schedule auto glass service.

I am a return customer, but this is my 1st post so double the weight of the review. I had…read moreactually heard of Gracy's auto body through word-of-mouth. I brought my wife's relatively new Hyundai Palisade to Dan, with a moderate dent on the side panel. I believe I paid out of pocket for that and Dan was very reasonable compared to other shops that I had received quotes from and I was more than satisfied with the end product. Recently, I had the misfortune of damaging the rear body quarter panel on a brand new 2021 Chevy Silverado. Initially my insurance company wanted to just mud it and paint over it and Dan fought on my behalf and told them that it is a brand new truck and that would just flat out look crappy. The insurance company changed their mind and Dan ended up doing the work and I picked the truck up today and it still looks brand new! So here is the last thing I will say to show you all what sets Dan and Gracy's auto body apart from everyone else. In the week that it took for Dan to order the new part for my truck, I scraped against something else causing what looked like significant damage to the other side of the truck. I brought the truck right away to show Dan and he said that he didn't think it was dented and he felt he could buff out all the rest. He did this for me and didn't charge me an extra penny! That is who Dan is and that is what sets Gracy's auto body apart from the competition! Thanks again Dan! II appreciate you!!

Dan and his team were great to deal with and provided exceptional service to me when my car needed…read moresome body repair. Their work detail was fantastic and the communication from Dan was second to none. If you need any type of bodywork done, do yourself a favor and reach out to Gracy's Auto Body. You wont be disappointed. BG