It took a little work to find the correct current web site and company name, "valleydent.com" and "Dent ER" (as of July 2016). There are other affiliated websites at doording911.com and ihatedings.com. The reason for the various name changes are from the different affiliations changing over time. Fortunately the local owners have not changed, and the phone number and address have always been the same through the website and name changes.
I brought my 2012 Ford Edge in to see what they could do for some old and new dings (5 total, none over a quarter in size) on different areas of the vehicle, with some of the dings having paint scuffs or point marks. I mainly just wanted them flattened out before applying any touch-up paint. They also offered to buff the paint scuffs and apply touch-up paint that I brought along (only if needed). Because some of the dings were above the rear wheel-well, they said they would try to get in through the tail light or else they could drill a small access hole inside the door frame (not visible with the door closed) to reach the dings and then plug and seal the hole when done. Given the frequency that I get dings on that wheel-well area, I told them to just drill the hole if it was easiest. I left my vehicle there during my lunch break and picked it up after work the same day.
I had read previous reviews describing "miracles", but I kept my expectations reasonable given all of the paint scuffs on my vehicle. I will say I was honestly speechless when I looked over the restored areas. The paint looks brand new with no scuff marks, and of course, no dings! They found a way to not need to drill that access hole, and they didn't need to use any touch-up paint! I am really amazed that the original paint color and shine could be restored so well.
The first few years I had my Edge, it never received a single ding. Lately it's become a ding and paint scuff magnet. I feel a lot better knowing that there is a good way to make those dings disappear. It does pay to have them done in batches as it costs less to have multiple dings removed together vs. coming in for each individual ding as they happen. I will definitely be back if I can't find a way to break this recent ding magnet spell!
The local owners noted that there used to be a lot more glowing reviews online, but the name change of becoming "Dent ER" basically made them have to start the reviews over. I am not one who normally posts reviews for anything, but they earned this one. read more