We were scheduled to receive services September 18th between 8a-12p. We had services completed on…read moreSeptember 18th Approximately 4:50pm. No communication that they were going to be late. I did called them 3x to see if they were still coming. When we asked Andy (technician) about discount for late installation, he stated it's not his call to make. September 22nd i called customer service and they called the shop. They couldn't do anything because the invoice had been entered. I did mentioned to the customer representative that we did bring it up to the technician but nothing was done. On top of everything we are being charged for recycling fee ($39.99) when they's nothing to be recycled. My car did not have a windshield on it . I am extremely disappointed.

Greet job replacing windshield: Easy scheduling, on time w/ work... Perfect!!!…read moreNice waiting area for customers!

Went in right as they opened to get a tire patched because I was driving back to Virginia. The team…read moreat Matthews was incredibly helpful. They patched my tire and got me on the road without an appointment. I watched my tire pressure all the way back to Virginia and was pleasantly surprised when I maintained pressure the entire way without incident.

My battery light came on and stayed on. I googled it and found out that it could be the alternator…read more So I took it to Matthew's Tire on Oneida Street. They said they would run an electrical systems check on it and let me know the results by the end of the day. *** they didn't tell me this would cost $59.95. *** I didn't hear back from them until the next morning. They recommended a new alternator, and oil change, and oil system flush, new tires, new spark plugs, fuel injection service, engine coolant (I just had the radiator replaced 3 days earlier), cooling system flush, brake flush service, and a two-part cooling injection kit. The quote that they gave me kind of set me back on my heels. Almost $900 for the alternator and what I thought was just the oil change. When I commented about the price, suddenly John magically came up with an alternator that was $100 less. I told him to go ahead with the alternator in the oil change. They took it upon themselves to do the oil system flush also. That cost me another $80 for parts and labor. That's shady. I'll never go back there.

Went ti them for 2 repairs. Winshield wiper not working on 1st vehicle and driver seat was wet. 2nd…read morevehicle has gaps in the rubber seal all the way aroynd the windshield. Save yourself a headache and go to professionals.

From the owner: We replace windshields and auto glass throughout Northeast Wisconsin. Our mobile service units…read morewill come directly to your location to repair or replace your broken car glass. All of our services come with a Lifetime Warranty.

I am a return customer, but this is my 1st post so double the weight of the review. I had…read moreactually heard of Gracy's auto body through word-of-mouth. I brought my wife's relatively new Hyundai Palisade to Dan, with a moderate dent on the side panel. I believe I paid out of pocket for that and Dan was very reasonable compared to other shops that I had received quotes from and I was more than satisfied with the end product. Recently, I had the misfortune of damaging the rear body quarter panel on a brand new 2021 Chevy Silverado. Initially my insurance company wanted to just mud it and paint over it and Dan fought on my behalf and told them that it is a brand new truck and that would just flat out look crappy. The insurance company changed their mind and Dan ended up doing the work and I picked the truck up today and it still looks brand new! So here is the last thing I will say to show you all what sets Dan and Gracy's auto body apart from everyone else. In the week that it took for Dan to order the new part for my truck, I scraped against something else causing what looked like significant damage to the other side of the truck. I brought the truck right away to show Dan and he said that he didn't think it was dented and he felt he could buff out all the rest. He did this for me and didn't charge me an extra penny! That is who Dan is and that is what sets Gracy's auto body apart from the competition! Thanks again Dan! II appreciate you!!

Dan and his team were great to deal with and provided exceptional service to me when my car needed…read moresome body repair. Their work detail was fantastic and the communication from Dan was second to none. If you need any type of bodywork done, do yourself a favor and reach out to Gracy's Auto Body. You wont be disappointed. BG

Most painting techs go on there own because they can make more money and know how to do so. Alot of…read morepainters go on there own. Insurance claims are well bullshit. They claim this and that. But don't realize more hidden damage then what the estimated claim is. Most body techs tell the owner to well see ya. Been through it. A tough industry to make a living. Alot of independent shops are best.

Had to take my van in for some insurance paid bodywork. Williams auto was super professional and…read moredid good work. Everything was on time and a week after the bodywork was done I got a letter in the mail from them thanking me for my business. After the work was done I noticed a small button cover on the Dashboard was missing. I called them and they admitted that they probably had taken it out and probably had lost it so they got the part on order and I had it the next day. Super impressed by my experience there.

They are absolutely the best!!! Their customer service rivals the amazing work they do! Thank you…read moreCaliber Collision!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.