10/20/25. Laser surgery to remove film on contact after cataract surgery. All went well. Dr Gadlin…read moreexplained everything well and made me feel comfortable. Staff friendly and caring. Office very modern and clean. Definitely 5 Stars Experience!

If you're looking for a place that you aren't stuck in the waiting room filling out a bunch of…read moreforms, and then move to a room to have to wait for the doctor to come in, then this is the place for you. I got back in the room quickly and the doctor is who came out to get me and then he did the review of my issues right there on the spot. Talk about personalized service. He is incredibly nice, informative and takes the time to really discuss what your problems are and what the solutions are and how we're going to move forward. I like this guy a lot.

Athens Family Vision clinic is great. Of the two optometrists, I prefer Dr. Elisabeth Lawson. She…read moreis particularly adept at listening to concerns and coming up with solutions. When I didn't like my prescription to correct astigmatism, she listened and explained why I might be having trouble, and adjusted the prescription. I feel like I'm in good hands with Dr. Lawson. Some of the staff aren't particularly competent, but that seems really common here in Athens (unfortunately).

They accept my insurance. Everyone was nice. However, my exam was not done by a doctor. It was done…read moreby an assistant. A doctor did come in after. However I think my new prescription was not much of an improvement. I had the prescription filled somewhere else so I have no recourse. And what they charged my insurance was twice what I've ever paid.

I have been going here for many years and have always been impressed with how nice everyone is…read morethere. Dr. Crymes always takes time to explain everything, he is an excellent eye doctor and surgeon, and a very caring person. I will miss him when he retires!

No longer accept Amerigroup/Medicaid insurance. Always in a huge rush with clients.......read more

I have been waiting at this office with a 1 month old for over and hour and a half, and keep being…read moretold they will see us soon. They saw her for 5 minutes, so at least that part was quick. Be prepared to wait.

Dr. Crosby is excellent. I love the fact they have early morning appointments for those of us who…read morework. He is thorough and I feel confident in his expertise. I appreciate that I don't feel like I have to go to Emory to have the best care for my condition

Dr. Copeland is outstanding. Extremely knowledgeable; confident; and has the bedside manner you…read morepray for in a doctor. His staff also deserves a rave review. From the women at the front desks to the all the staff in the back, anyone we came across were kind and professional. We were blessed to be referred to their office.

Barbara the first person I saw was wonderful. She took all my info before my appointment and she…read morewas so thorough patient and so kind and helpful. All the others were too. I was well pleased. Will recommend to all.

Called Eye Surgeons and physicians several times only to be on hold…read more At one point I was on hold for over 30 minutes, called back and put on hold another 15 minutes. (Gave up!) Called on January 13th was hold for 15 minutes. Asked to make an appointment was told the next opening was on March 17th. Wow! Like the doctors but it appears business is to good to care about customer service.

Yes wait times stink but most things great are worth waiting for!read more

I just had my LASIK done one week ago. Firstly, do your research! There are so many different laser…read moremanufacturers out there. The ophthalmologist does so little - so you're putting a lot of faith in the laser's itself. Dr. Blue has Intra-lase technology to make the flap with a laser as opposed to a small blade. Then Allegretto Wave that does the correction is also very popular in the industry and not as customized as some but is extremely accurate and reliable. I had 20/15 vision five days out and have mild dry eye that is resolving rapidly as the steroid and antibiotic drops taper. Of course the risks are all there, but Dr Blue has done thousands of successful procedures. Everyone of his office staff has done it (of course) but are willing to answer any tough questions. The day of surgery you get a muscle relaxer (diazepam) and the procedure literally take 10 minutes. They will provide you with a ride to Gainesville where the equipment is if you ask. Your eye is desensitized for the procedure and Dr. Blue talks you through everything. My eyes throbbed after I got home but he provides you with pain meds and I slept like a baby through the night. The redness is slowly resolving and my vision is better than it ever was with contacts and glasses. I'm finally free of them forever and can enjoy the summertime and my wedding without the hassle. Dr. Blue's not dirt cheap but his equipment is very reliable and he is very good at his craft. If he tries to rush you at all, stop and ask all of the questions you want. He even talked with my Dad on the phone for reassurance. And he calls you the afternoon after surgery to check in and schedules multiple free follow-up visits. I was so scared and am now so happy that I went ahead with it. Freedom!

Three visits to this office, for an ongoing issue with one eye, each expensive and unproductive…read more Air of condescension and dismissal. Peripheral support was friendly and helpful, 'expert' not so much. One star for actually physically being present at the appointed times, minus four for attention, service, care, and manner. Suggest all but masochists seek other help.

Dr. Dong overbooks - many people are scheduled for the same time. My husband was once told, after…read morewaiting almost two hours, that it was a first come first serve. How ridiculous to be told that when you have a scheduled appointment. When you finally get into the exam room and the technician has done her thing - Dr. Dong rushes in says "looks good - See you in a year." Doesn't answer questions just darts out of the room. I have a few vision problems and none have ever been addressed! Time for a new specialist!!!

Dr. Dong interrupts, refuses to listen, and is condescending. I was allowed approximately one…read moreminute for my follow-up to a procedure. When I (eventually) saw him, he sat poised at the edge of his seat, facing the door, prepared for flight as soon as he circled my answers to a few canned questions. He does not speak clearly and gets upset when asked to repeat himself. He argued with me about my responses. I was scheduled for the same procedure for my other eye (roughly $1400 cash per eye) but decided to cancel and find another opthalmologist. I wish I had checked Yelp first because apparently he has a one-star average rating. Of note, I have written several stellar reviews for other businesses. This is the first negative rating I've ever written. I would subtract the one star if I could.

Jacobs is an excellent Opthalmologist. He has taken very good care of me and my family for many…read moreyears since Silas Read retired. Jacobs is personable.

Had contact stuck on my eye. They refused to see me as I was last seen 2 years ago…read more Two years ago a tech there deceived me in order for me to buy new glasses. There are several reputable eye doctors in Athens. This practice is NOT one of them!

So I was in Athens, GA for my Fall Break from school and I needed new contacts BADLY. I knew that…read moremy prescription had expired quite some time ago, so I figured I would need one of those as well. Being the procrastinator that I am (I'm a college student. What can I say?) I took the risk of calling the morning I was leaving town to return to school. I was sure they would tell me that I was going to have to come back to Athens another time, but they didn't! I was so amazed. I went to Thomas Eye Center right away and I wasn't even through filling out the paperwork before they were leading me into the room to start the exam. The people there were so nice to me and didn't make me feel bad about calling at the last second. And they really knew what they were doing! I've been to a lot of optometrists in my day, and no one has ever been has comforting and easy to work with as these guys. Especially the doctor, Dr. Noriko. She was younger, maybe mid twenties, but was obviously very knowledgable and trustworthy. I honestly probably would have let her touch my eyeball if she needed to, I had that much faith in her. And she was calming. Being in any kind of doctor's office makes me a little uneasy, but her voice was really soothing and pleasant to listen to, and she put me right at ease. The doctors there were very efficient. I must have been in and out of there in 45 minutes. Or, at least, I would have been if my father hadn't needed to speak to the lady handling the insurance and money issues. He can be a little wearing when it comes to money, but she was very patient and kind with him, which I admire. Needless to say, I don't think I'll be going anywhere else for my optical necessities. I want to tell everyone I know in the Athens area to go to Thomas Eye Center on Baxter St., and don't forget to ask for Dr. Noriko!!

I chose this clinic after changing insurance and based on strong reviews, but my experience was…read morevery disappointing. At my exam on May 8, I asked whether my prescription had changed and was told it had not. Based on that, I purchased a one-year supply of contact lenses without being given trial lenses. Within days, I experienced persistent migraines and blurred vision in my left eye. After returning on June 15, I was told my left-eye prescription was incorrect and it was adjusted. This confirmed the original lenses I was sold were not correct. I also had to repeatedly follow up to get updates and resolution, and communication throughout the process was inconsistent. When I asked about a refund or replacement for the incorrect lenses, the response was unclear and the issue remains unresolved. Overall, I did not feel the care, accuracy, or follow-through met the standard expected from a vision provider, especially when prescribing and selling a full year of contact lenses.