Their website information is WRONG and the customer service is non-existent. Rude! Very RUDE!…read moreI was supposed to get same day delivery and according to their confirmation email the transaction was successful, my credit card was charged and I waited...bottom line, NO DELIVERY!!! 2 days later received a voicemail asking me to call, which I did. The female that answered stopped listening to me after I requested a refund and told her that I was disappointed. At that point she refused to listen to my complaint and talked over me in a very loud and rude tone. I hung up. Later on in the day I did receive my refund but the whole transaction left a bitter taste and I will think twice about using a "local" florist, especially this one. Don't waste your time.

I live in NC and wanted to send my loved one peace lily to brighten their day along with supporting…read morelocal business. The customer service is horrible/Rude I was told they couldn't fill my order for peace lily and would do a substitute plant. I said ok what are the substitute plants she yelled off two plants I'm not familiar with and I asked are they on website she said no.. then proceeded to tell me to go look the plants up and canceled my order as she didn't have time explain.. I

Wow! The folks at Carolina Charm Florist are AMAZING! I can't say enough good things about the…read moreservice (and genuine caring) provided by Lee, the owner, and her sister Julie. I was looking for an arrangement to have delivered to my aunt who has been moved into hospice care. My aunt is one of the sweetest, most wonderful people you could ever meet so I wanted it to be especially beautiful. I've had a couple of bad experiences with ordering expensive arrangements from highly rated florists only to have the delivered arrangement look nothing like the pictured/agreed upon arrangement (I assume they thought I would never know what was actually delivered). Given my relative's health situation, I didn't want the same to happen again and I couldn't have picked a better florist to ensure that it didn't. I saw a Teleflora arrangement on the Carolina Charm web site that was very pretty but not exactly what I was looking for. After just a few minutes on the phone with Julie (and with very vague information from me), they created a custom arrangement in the same price range as the Teleflora arrangement that was absolutely SPECTACULAR. They provided me with pictures of what they delivered (I don't know that I've ever seen as many flowers in a tabletop arrangement and every single one was beautiful) and they even managed to deliver it the same day. Needless to say my aunt was blown away by the arrangement and other family members said they were amazed at the size and quality of the arrangement. I can't say thank you enough to the folks at Carolina Charm Florist for providing such a beautiful way to remind my aunt of how much she is loved.

Yesterday, I received a delivery of an arrangement. It would have been lovely if 2/3 of the roses…read morewere not well past their prime. All roses were wilted and withered.

Went to a soft opening for the newest flower shop on the block. Love the name and its fitting for…read morefamily owned business. The owner Michelle is well known for her extravagant flower arrangements and knowledge from her previous businesses. The shop is vibrant and smells wonderful with all the floral arrangements. Herbys has all sizes of arrangements also flower cards for every occasion. The owner Michelle was there with her vibrant smile giving tons of recommendations. I got 3 small arrangements and a bunch of eucalyptus. If you live near stop in an support this cute flower shop. They have good parking and the area is easy to find.

As always I was speechless at this piece of art. They go above and beyond every time. The value…read morespeaks for itself and I was beyond happy. The selection was my preference and it exceeded my expectations. This is my go to floral shop for all occasions and they definitely have a lifetime customer in me.

Excellent service…read more Excellent selection. Value Very Fair for top shelf products. You won't be running back to exchange items. Something has changed as in the New Energy I couldn't be more pleased!

Amazing store with any and everything you could want or need. Staff is excellent and knowledgeableread more