Wow! The folks at Carolina Charm Florist are AMAZING! I can't say enough good things about the…read moreservice (and genuine caring) provided by Lee, the owner, and her sister Julie. I was looking for an arrangement to have delivered to my aunt who has been moved into hospice care. My aunt is one of the sweetest, most wonderful people you could ever meet so I wanted it to be especially beautiful. I've had a couple of bad experiences with ordering expensive arrangements from highly rated florists only to have the delivered arrangement look nothing like the pictured/agreed upon arrangement (I assume they thought I would never know what was actually delivered). Given my relative's health situation, I didn't want the same to happen again and I couldn't have picked a better florist to ensure that it didn't. I saw a Teleflora arrangement on the Carolina Charm web site that was very pretty but not exactly what I was looking for. After just a few minutes on the phone with Julie (and with very vague information from me), they created a custom arrangement in the same price range as the Teleflora arrangement that was absolutely SPECTACULAR. They provided me with pictures of what they delivered (I don't know that I've ever seen as many flowers in a tabletop arrangement and every single one was beautiful) and they even managed to deliver it the same day. Needless to say my aunt was blown away by the arrangement and other family members said they were amazed at the size and quality of the arrangement. I can't say thank you enough to the folks at Carolina Charm Florist for providing such a beautiful way to remind my aunt of how much she is loved.

Yesterday, I received a delivery of an arrangement. It would have been lovely if 2/3 of the roses…read morewere not well past their prime. All roses were wilted and withered.

I have used this florist intermittently over past few years. Most recently went in two days before…read moreValentine's Day and asked for "something spectacular". It was spectacular. Flowers still opening, wonderful scent filling the room, flowers in excellent shape five days later. My wife is thrilled. Was pricey at $140 delivered Saturday am but minimal price delivered I found while shopping around was $100 for less than spectacular for something my wife would like. Furthermore they left flowers on front porch and then called to make sure we got them, nice touch. The owner is extremely sweet, very helpful and kind. Wanted to know my wife's fav colors, took extra time to make sure we would be happy. I was initially concerned by some of the negative reviews, important to remember that sometimes people are unreasonable and/or cranky and unfortunately those are often the sort of people who leave negative reviews.

This was the second occasion on which we engaged the services of this florist, and unfortunately,…read morethe arrangement did not meet our expectations despite the significant amount we paid for it. I cannot recommend this florist.

All I had was a pretty vase and an idea; Heather and the receptionist ( I did not catch her name )…read more were the two who put this together for me. Do I like it? No. I FREAKING LOVE IT. I have read some of the reviews, shit happens. This shop is one of the best around the area. They will order what you want ( if you know flowers like that ). Fly into the Bird's Nest and see what y'all can hatch together. This Arrangement is mine.

Ordered an extra large presentation bouquet over the phone. I exchanged texts back and forth with…read morephotos and expectations of what I was looking for. The only stipulation I had for this order was NO Lillies. They had full rein with color, shape, flowers(minus Lillie's) and cost. The bigger the better and the designer was told all of this. An hour before the event I went to pick up to see white Lillie's all over and mixed in. Too late, can't cancel or rework a bouquet that big. The entire thing had to be thrown away after the event due to having Lillie's in it. I reached called and text with the complaint but no one has responded in 3 weeks

Their website information is WRONG and the customer service is non-existent. Rude! Very RUDE!…read moreI was supposed to get same day delivery and according to their confirmation email the transaction was successful, my credit card was charged and I waited...bottom line, NO DELIVERY!!! 2 days later received a voicemail asking me to call, which I did. The female that answered stopped listening to me after I requested a refund and told her that I was disappointed. At that point she refused to listen to my complaint and talked over me in a very loud and rude tone. I hung up. Later on in the day I did receive my refund but the whole transaction left a bitter taste and I will think twice about using a "local" florist, especially this one. Don't waste your time.

I live in NC and wanted to send my loved one peace lily to brighten their day along with supporting…read morelocal business. The customer service is horrible/Rude I was told they couldn't fill my order for peace lily and would do a substitute plant. I said ok what are the substitute plants she yelled off two plants I'm not familiar with and I asked are they on website she said no.. then proceeded to tell me to go look the plants up and canceled my order as she didn't have time explain.. I

Michelle Summers was absolutely amazing! She was so helpful, knowledgeable, and determined to make…read moresure everything on the card was exactly how I wanted it for my mom. She was incredibly kind, patient, and made sure all of my needs were met from start to finish. I truly appreciate her excellent customer service and how much she cared about getting everything just right. I would definitely recommend this company to anyone, especially if you're trying to do something special for a loved one. Thank you again, Michelle!

Went to a soft opening for the newest flower shop on the block. Love the name and its fitting for…read morefamily owned business. The owner Michelle is well known for her extravagant flower arrangements and knowledge from her previous businesses. The shop is vibrant and smells wonderful with all the floral arrangements. Herbys has all sizes of arrangements also flower cards for every occasion. The owner Michelle was there with her vibrant smile giving tons of recommendations. I got 3 small arrangements and a bunch of eucalyptus. If you live near stop in an support this cute flower shop. They have good parking and the area is easy to find.

I ordered flowers for my mom for Mother's Day. I wanted to use Shine Flowers since they are local…read moreand woman owned. I paid for the Mother's Day special and was excited about my mother receiving the flowers. The flowers were delivered on time. However, my mother was disappointed in the flower arrangement. I contacted the owner Geri and she was kind and listen to our concerns. She immediately placed a second order of flowers to be delivered the next day. The new flower arrangement was a hit with my mom. She loved them. I will be using this flower shop in the future because of the awesome customer service. Geri did an phenomenal job taking care of my mother's flower arrangement.

Where do I start? Thank you Shine Flowers We chose an arrangement and it was made so beautifully…read more I called to make sure everything was set (because we weren't able to physically go to SC) and the lady on the phone was SO helpful. She was accessible and also sent a photo, as requested, of the finished product. Thank you for allowing me to express my love through your artistry- will definitely order again