Fantastic. Great selection of new and used bikes. We tested several and were given opportunities…read moreto ride each one. Very helpful, happy and patient staff. There was a steady stream of customers in and out, families, road bikers, browsing, buying, getting bikes serviced. When they were busy, we waited. ItI was a pleasant experience. A well run shop!. We bought a used kid's bike at a reasonable cost. Thinking of returning to purchase a new cruiser that's calling out to me.. I now regret leaving without it. FIVE stars!

This shop comes through every time. Another "first world problem", my wife's bike had a chain rub…read moreand shifting problem (made worse by me). Old guy detour (includes some get off my lawn); YouTube is just fine, and we as a society can benefit from some of the material therein. However, there is sometimes a place for "experts", people who do a thing, who have trained, and prepared, and have the tools to achieve a correct outcome. There is nothing wrong with getting some tips for a minor problem, and (if you are a bit handy) taking the DIY route on something. However there are some things that we should leave to those who have trained, worked hard to acheive the skills to do a thing; governance, surgery, complex plumbing, electric, tree felling, bicycle derailleurs! I have the luxury of being able to leave work in the middle of a day on Friday. I called, they were available, we drove over, they took the bike right in. Had some pleasant conversation, they fixed it in 15 minutes ($20), and educated us [they always do]. We have been here 3 times now, and 3 times an absolutely 100% positive experience. This is a quality business, with capable caring folks. Good products/service/expertise isn't "cheap" it shouldn't be. This place cares about the work they do, they care about cyclists and they are an excellent resource. This is our new "go to".

Over the last year I've gotten acquainted with Parvilla. They have a relationship with one of my…read morebike clubs so we've used the bike store as our place to launch many times. Other times, I've dropped in for special events, bike maintenance or upgrades. They take good care of my baby. Parvilla has a reputable bike mechanic who's also a cycling enthusiast. He's well versed on the latest gadgets & trends if you have time to converse. The store is bright & well maintained. Staff members are polite. They offer more Specialized products (bikes, tires, tubes, & apparel) than most local bike stores that I support and carry other high quality brands like Eliel. I hear their high tech bike fits are memorable as well. If you're in the area, check them out. They have everything you need to get rolling!

I found they were very helpful to me in fitting a bike helmet. I only wish there was a larger…read moreselection to choose from.

I was there Saturday for a new helmet. Service was great and the staff was very helpful! On a side…read morenote, I saw several kids (~8-11 years old) go in for some help with their bikes. It did my heart GREAT to see the staff address the kids' needs and "tighten up" THEIR bicycles, so they could go continue to play. VERY home-town feel. LOVE IT. I will be going back for any and all needs.

Wife and I went in to look at the electric bikes, there was young man that greeted us and asked if…read morewe needed help we said we were looking at the E bikes. He told us about the three styles they have, I sat on one and he continued to explain the options on the bike. My wife tried to sit on it and the bike was too tall for her I asked if they had a shorter model he went and they did but it wasn't put together yet, said if we came back Monday it should be ready then. They have lots of bikes in different styles new and used from expensive to average.

Had a great experience the first time we bought our kids their bikes here. So when the kids outgrew…read moretheir first bikes, we came back again. This time, we needed helmets too. The rep fitted our kids with their helmets which cost 75 each. I don't know anything about bikes or helmets or fit, so I bought what she said was right. We started using them. About three weeks later, someone points out that my son's helmet is too small, doesn't cover his forehead. I decided to trust Croft on bike doc people since they must know what they are doing. A few days later someone else says the same thing. So I call them...wondering if they can reevaluate. This is an expensive helmet, and my kids safety is paramount. Welp, they said I was a few days outside of their 30 day return/exchange window. Wouldn't budge. Looks like we'll be shopping for a helmet and our bikes elsewhere. Anyway, place doesn't correct mistakes, and too inflexible on such a small thing to keep a return customer happy and safe without charging them more money.

Very professional staff, huge inventory, prices are very reasonable. Nice repair shop located in…read morestore

Very attentive and knowledgeable staff. They have not steered me wrong. The new go to bike shop.read more

Small store, nice employees. They rent some high speed specialized bikes that you can take out in…read morethe dirt for the day. Pretty cool idea. They don't have much of a selection to buy bikes but I'm sure you can order them. Nice new place.

4/26/24- A mishap made it necessary to bring my fav road bike to Bike Doc. Several other shops…read morecould've worked on my bike but I wanted repairs made at a local bike shop that sold Pinarellos. Mechanics there are used to working on them & some parts are in stock. The owner Steve & team heard my case and jumped into action. They proactively kept me abreast of the progress, even called to deliver the not so great news that my shifters were delayed which delayed completion. It took 2 weeks to make all repairs. I was running errands on my day off and received a text saying I'm Ready to Roll!! Steve and team showed the care & concern I needed during this trying time. ;) Visit for ALL your cycling needs no matter if you're just starting out or an experienced cyclist. They also carry a nice variety of bikes (Pinarello, Trek, Cervelo, etc.), apparel, & accessories. Support your Local Bike Shop!!!

My wife and I are novices to the e-bike world. General Manager Ben and his staff at the Arnold…read morelocation on Ritchie Highway have gone above and beyond at every turn to ensure our satisfaction as we've purchased two e-bikes and a bike rack. When our bike rack recently suffered both mysterious and not-so-mysterious damage, Ben made sure both types of damage were resolved in a very quick fashion. We'll continue to use the Arnold Bike Doctor for all of our e-bike needs.

I am a senior citizen and the Lock on my bike got damaged by someone trying to get the lock off the…read morebike to steal it. The lock held but the keyhole was damaged. I needed to have the lock ground off to replace it. My bike is an electric trike and way too big and heavy to get into the trunk of my car. I called The Bike Doctor and spoke to Kevin. He made a house call the next day, ground off the old lock and brought me choices for a replacement lock. All within 24 hours! Amazing customer focused, courteous service! Will definately turn to them for bike service going forward!

Poor service but I prefer to blame the time of day (5:20pm) and the fact that they're tired... …read more Nevertheless the service was extremely below my expectation and they were unenthusiastic to say the least. Since moving to MD from DC I want to find a new bike shop but I guess I'll continue to drive to Conte Bike Shop. By the way, I'd hate to say or blame the obvious Shopping for Pedals and Shoes for my BMC Roadmachine.

Excellent customer service and a wonderful experience. I was actually planning to go to another…read morebike shop, but it did not open until noon on Saturday, so I chose the next one on the list...Family Bicycles in Crofton, MD. I wanted to get the handlebars adjusted on my Specialized road bike, but they went above and beyond. They started working on my bike as soon as I walked in. In addition to adjusting the handlebars, they advised me that my seat was too low and adjusted it as well. They took measurements and also gave me tips on how my hands should rest on the handlebars to avoid fatigue. I highly recommend Family Bicycles!!!

Have bought and serviced multiple bikes here for years. The service has been consistently great,…read morewith excellent guidance tailored to our family's needs, and the selection has always been wide enough to find what we need.

I'm fortunate to have this bike shop near me…read more From my bike (which is kept in my frequently unused dining room) we heard this loud hissing sound this morning after air was put in her yesterday. Yep, tire flat. So I jump online to figure out what time this bike shop opens, 11AM. I call in case they do a seasonal shutdown and they confirm they are open for business. We are promptly served, about 5 folks working upfront. We are in/out within 30 minutes with a new tire tube installed plus some advice on future service I will need after I request an inspection for other defects. So I suspect I'll take my bike back at the end of this riding season or early Spring 2025. Their inventory is awesome. There was a customized none-motorized bike upfront waiting for pickup that cost $8K. Mine blowing! They have lots of e-bike too. They have lots of bikes, period. They have a small 2 seat waiting area with coffee service. I bought my bike from them, many moons ago and she's still in pretty good shape(except from being dirty I was told with a smile). The recommended future service stuff is low cost routine maintenance type stuff IMO.

Coolest bike shop in SOMD. I recently had a minor repair done on my bike. The repair required a…read morepart to be ordered which took longer than originally expected. I was contacted after the original due date to inform me of the additional length of time. Once the repair was completed, I needed an adjustment to meet my original specs. This adjustment was performed while I waited, which I was happy about. Lastly, the final cost was about 20% higher than the estimate. No explanation offered. Overall, the shop is cool, nice inventory, nice location, plenty of accessories, cool staff and a competent repair shop. Hours of operation are from 12-5 from M-Sat which doesn't fit a normal customer's work schedule at all. I had to either take off work or plan a Saturday around this repair. But having said that, I'm sure management has a good reason for these hours of operation.

Awe man this place is awesome. Unique skate selection and quickly and timely service. The prices…read moreare affordable and the product is top notch. I cane in for a new tire for my bike and was addressed immediately and tended to in a timely manner. The work was don't quicker than I expected and the owner had me on my way in no time!!! I'm glad I chose Bikes & Skeates. I'd recommend them to anyone with bike needs

Had the most chill time shopping for skates today with my daughter. I was having a hard time…read morefinding a shop in Md that sold skates and finally got a suggestion for this shop. The skates are affordable, quality skates. They come with a 90 day warranty in case of any defects, and a year of adjustments or care that the shop offers for your skates. The shop has been in this location for 31 years and is run by Kevin (he was professional, hilarious, and very knowledgeable about the skates). We came from Baltimore, so it was a little over an hr drive. The entire process from choosing, trying on, and getting the wheels/brakes adjusted, and paying was about 40 minutes. That included him helping other customers at the same time. A great multitasker for sure! His son was also there helping as well. This shop is located in a small shopping strip. The parking lot was a little tight but definitely doable and it wasn't packed. If you are looking for skates in any size from kids to adults definitely check them out asap!