Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Absolutely horrible. They sold me a used dinghy with the wrong title. After 9 months of hell, I was…read moreable to find the original owner and get the title in my name. I also purchased a new Tohatsu outboard that had a terrible vibration. It took months and countless trips to the shop in order to get them to replace the motor.

I worked with Andrew Zetzer to sell my boat. He was very knowledgeable about the market and worked…read morehard to identify potential buyers. Andrew got me a great sale price and made the process very easy and smooth. If you are looking to buy or sell a boat, I would highly recommend Andrew Zetzer.

Bob at Intrinsic was fantastic. Great industry experience, quick service, and good customer…read moreservice when getting Yamaha service done. I'd recommend them!

If you want to go to a transparent dealership, Fitzgerald is the place to go. I had such an amazing…read moreexperience at this dealership--I honestly can't recommend them enough. After a terrible experience at Heritage in Bel Air where I was insulted and dealt with shady car salesmen, I was pretty on edge going into this process, but this team completely changed everything for me. MJ took care of me and ensured I had everything needed, he was very knowledgeable about the car and walked me through its features. Carley really helped solidify the deal, making everything feel fair, transparent, and straightforward. And Alex in finance made the final steps incredibly smooth--no surprises, no stress, just clear and efficient. This was hands down the easiest, most stress-free car buying experience I've ever had. The whole team was professional, honest, and actually enjoyable to work with (which says a lot when it comes to buying a car!). You can tell when you walk into a dealership the integrity of its staff and this place definitely values transparency and integrity! If you're debating where to go--skip the hassle of finding a good dealership and go here. You'll be in great hands

My experience with the service department this week did not go well. I began making calls for a 30K…read moreservice on my Miata beginning Monday around 10:00 a.m. The telephone tree seemed to be broken, because I had to punch the "2" key for service three different times before a human finally answered. I was immediately put on hold for 8.5 minutes then was disconnected. I called right back and went through the faulty telephone tree as before. This time instead of speaking to a person I was asked if I wanted a call back. I did. Two hours later, not having heard from the service department, I made another call. This again wound up with my being offered a call back. I again agreed and again received no call within a reasonable amount of time. A fourth call finally got me through to a service writer. An appointment was made for two days later at 8:15 a.m. I was told that the work would take 1.5-2.0 hours, so I elected to wait at the dealership for repairs. When I arrived for the appointment, I was told the wait would be a minimum of 3.5 hours. I called my wife to pick me up, disrupting both of our morning expectations. There's no excuse for that kind of stupidity. This service department doesn't appear to know what they're doing. When I finally retrieved the car, the bill was 150% more than what I was expecting. If I can find another Mazda dealer in the area, I doubt I'll be returning to Fitzgerald.

I had both my cars here for the MD State Inspection, and it was fantastic. Scheduling the…read moreappointments was very easy, the person I spoke with on the phone was helpful and polite. The service was above and beyond. They text you a link so you know when they've started your work and when they've finished it. Then I received an email with a document including the breakdown of the entire inspection with notes and pictures. It was unexpected but so nice to have a report to look at other than just a verbal "pass" or "fail" from the mechanic. The inspection was reasonably priced (we paid ~$90) and I would recommend this place to anyone looking to get their inspections done.

Very expensive. Parts markup 100% over retail prices. Checked prices at dealership. Labor rate…read moreseems high for specific job. $500 labor to replace 4 plugs in a Toyota seems excessive. Close to $ 700 with parts to replace spark plugs. Declined a long list of other repairs that I was told I needed, mainly because of the cost. I'll be looking for a facility that's more reasonable.

I took my Jeep in two years ago because the stock exhaust bolts disintegrated. They took me right…read moreaway, Paul let me watch the work he was doing and we had a great time talking about Jeeps and kayaking. While I was there I had him check and change diff fluids - he took the time to make sure all the fluid was fully drained before adding in the new fluid. He is thorough, knowledgeable and great to chat with. Ginger's communication via email calmed my fears about how bad my issue might be. In all , a great experience and will be bringing my Jeep back there.

Hopefully, my services that I requested are going through I talked through several different…read moresources to find my way towards world tour off road equipment, and I'm satisfied with every bit of experience. All I can hope for is that everyone has the same faith as I do JAybees Co is my go to for any services regarding off road equipment

On April 5, 2026, I made online reservation for a boat at 10 AM April 6, and was charged $423 at…read morethat time. At 8 AM the following day, I received a voicemail, an email, and a text message from the company stating that they were closed Monday and I should not have been allowed to make a reservation via their own website,. Obviously there would be a full refund, and they were very apologetic. I never received the refund and contacted them twice more during the next six days. Today I received an email from Benjamin. Tiederman stating that I would only be refunded 50%, which would not be received for another five days. This is fraud and theft, Along with basic incompetence and lack of ethics. I had to eventually submit a charge back to my credit card company, which will cost them extra money in fines instead of doing what they stated they would do. I've never left a negative review on any site so congratulations Annapolis electric boat rentals.

This was a great opportunity from start to finish. Reserving was easy, and during the process I…read moremade a change due to the weather and that was easy. Driving an electric boat was a first and it was easy. I've been boating since 2012 and driving this boat was not only easy but fun...and but the way despite sailing since 2012 I'm still slightly step above a novice. The Captain/owner is a great guy, professional, and thorough. I didn't think this was a thing for me where I would want to come back and do it again but I feel like I'll be back this summer. I highly recommend it! Great experience and the perfect way to celebrate a birthday.

I had them estimate the cost of a walk-in shower and a vinyl floor for my kitchen. It took a full…read more90 minutes for the agent to give me the sales pitch at my house and take measurements. The agent had a hard time sticking to the subject, but instead wandered all over, telling me about products and materials inferior to theirs I should NOT buy. In the end I got a quote for my walk-in shower, but it was not itemized which limits its usefulness. I already had a couple of quotations to compare theirs to, so the bottom line was South Shore was twice as expensive as their closest competitor, over 11k.. The agent neglected to send me a quotation for my kitchen floor. I have no doubt their labor and materials are high-quality, but not everyone needs the Rolls-Royce of showers.

South Shore Marine is excellent. Owner Jay is very…read moreresponsive. Their work is outstanding and prices are very good. This is a longstanding business in the community their dedication and quality workmanship are unbelievable.

They are very honest and did great work. My wife was in from out of town and had an intermittent…read morestarting problem They took her right in. Diagnosed the problem and fixed it while she waited. All the while showing her the faulty parts and explaining it to her as they fixed it. I appreciate their speed and honesty. Will recommend to everyone I know. Thanks for the help!!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.