Am very satisfified customer. Water heater failed. Was in contact with them Monday morning and…read moreafter sending them pics of old heater they quoted a (fair) price. They arrived exactly when they said they would on Tuesday for the installation. They were careful about the carpeted steps and finished spaces downstairs and cleaned up very thoroughly. Installation is much more complete then homebuilders was: heater is set in leak tray with drain directly into floor drain instead on just on floor, seperate surge tank instead of valve (that leaked), rearranged vents, etc. They were in and out in 2 hours. If I had another plumbing issue these guys would be my first and only call.

I had Bill Nance Plumbing & Heating come out and replace my stripped master water valve, and add…read moreheat tape to my consistently freezing pipes. Greysen the technician was excellent and very professional and the value of the job that was provided was significantly less than the other big box, residential plumbers. I would highly recommend Bill Nance Plumbing for any of your needs.

I'm very happy with Mike Labella Plumbing. We originally hired them to replace the failed…read morecompressor in our central air conditioner, which they did faster than their competitors could. Their price was good too. Since then, I have had them work on some plumbing issues at our house. Their prices are much better than the competition's. I know because I procrastinated on one issue when another plumber gave me a very high estimate on replacing a part. I'm so glad I called Labella out to look at it: we were able to fix two long-standing issues for less than the other company's estimate for that one repair alone, and everything has been working flawlessly since.

I had one guy over to replace my tankless water heater, and without really trying to trouble shoot…read moreat all, he just said, they are cheaper to replace than to fix and quoted me $2800. Mike came, and actually spent some time , looking up info on the model and found that it took 2 - 40 amp breakers and one double breaker (which was unlabeled) was tripped/malfunctioning... Long story short, $225. He could have easily sold me a new water heater, but he did the right thing., I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity, and that is so rare in private contractors, (and he knows his rock and roll!).I had one guy over to rep0lace my tankless water heater, and withour really trying to trouble shoot at all, he just said, they are cheaper to replace than to fix and quoted my $2800. Mike came, and actuall7 sepent some time , looking up info on thne model and found that it took 2 40 amp breakers and one was tripped/malfunctioning... Long story short, $225. I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity.

Thin Air likely saved my house!…read more My furnace stopped working late on a Sunday night when the temperature was hovering around 0 degrees Fahrenheit. I started calling 24-hour HVAC companies, and Don actually answered the phone at 11pm! He tried to walk me through a fix and stayed on the phone with me for almost a half an hour. When it didn't work, he scheduled a tech to come to our house the next morning. Ryan, the technician, arrived before 10am, and within about 20 minutes, he had found the source of the problem and made the repair. Our furnace was working again, and it was just in time for a night where it went down to -20 degrees Fahrenheit! If we hadn't had a working furnace that evening, I can't imagine our pipes would have survived. I had an amazing experience with these guys. Thank you, Thin Air!

This place is a literal joke -preciously I have given them good reviews but my negative experience…read morehad been building over the last year and I have waited to post a review in hopes that they would make things right but never did -when I first used this company they were responsive, fast, affordable, and nice. Cut to a little over a year ago when we had them replace our entire HVAC system -as soon as that job was done we were having issues with the air and Donald told us he was moving to North Carolina and closing his business so there wasn't much they could do -they did seem to fix whatever was going on but we've heard a "buzzing" sound in the walls every time the air kicks on since and Donald shrugged his shoulders and said "it's probably something electrical" then about a month ago our heat stopped working -we called Thin Air since they were still listed as a business and we should have a warranty with them -Donald (who moved to North Carolina) answered the phone and sent Dominic out about 7 hours later -Dominic said he "did some things to make it turn back on" but suggested we add more vents to the house. I asked Dominic about Donald and he said that he (Dominic) actually own the business now and Donald was here visiting and "helping" him then Dominic asked for payment even though we had a warranty-two days ago our heat went out again -we called and guess who answered-Donald-and he was nice until we gave him the address-Donald said he'd send someone out by the end of the day and no one ever came and they didn't answer any of our calls after that. Bottom line -these dudes are SHADY AF -BEWARE!

Deepak did a wonderful job. He saved us a lot of money. He repiped the lines going to our tankless…read morewater heater. Tested everything for leaks and also flushed the heater with a descaler. Also fixed a drain pipe. Very satisfied with his work. It was great service.

I called Sanders and Johnson to give me a quote for a new boiler that needed to be replaced. From…read morestart to finish this company did things on the up and up. They have an account representative that talks you through all that that's going to happen from start to finish with installation. They showed when they said they would and the repair took as long as they expected. This is a great company to work with, and I would recommend them highly.

Our a/c went out on the hottest day of the year (of course). I called Bill in the evening and they…read morewere able to schedule me in the next morning. Jackson was our technician and was amazing. He fixed the problem quickly and the pricing was beyond reasonable. The whole experience was a 10+ out of 10. Thank you Lakeside A/C!

Headline: You can get AC repair and replacement done for A LOT less with other companies. Shop…read morearound! I had tech come out last week to look at my AC, which wasn't working. Cost me $130 for the inspection. The guy didn't really know what he was doing. I had to tell him to check the compressor. He'd only checked the capacitor and couldn't figure out why the condenser kept tripping the circuit breaker. It was the bad compressor that was drawing too much power. If I hadn't told him to check the compressor, I would have been out $130 and no closer to knowing what was wrong with my AC. Once WE had figured out what was wrong, he told me it would be $4900 to replace the compressor and immediately tried to steer me toward replacing the entire condenser. I got two quotes from them this week for condenser replacement. One was $8900 with a Trane unit and the other was $9050 with a Lenox unit. I ended up going with another company, which is charging me $2900 to just replace the compressor. That's $2000 less than the Lakeside H & AC quoted me for the same work. I did have to pay $120 for a second inspection but it was worth it. I might have been able to get my AC working again for even less money with another company but after being without AC for 10 days during a heat wave, I was ready to just get the work done. Here's some VERY important information about HVAC: Private equity firms are moving into this sector and driving prices through the roof. The bigger the company, the flashier their vans, the more likely they're owned by one of these firms and if you go with them you'll be paying WAY more than you have to. Again, shop around! Go with small companies or even a single guy with a beat-up, old van. You might even be able to find one that won't charge you for the inspection or at least charge you less. Chances are they'll do just as good a job if not better and they'll do it for A WHOLE LOT less.

I spent 7k on an install. The whole thing leaked 4 years in and everything died at 5.5 years. I…read moreliterally called 30 times for them to come out. They ghosted me and I had to spend another 7 grand to replace everything. On top of that I had them put a recirculating pup in the house to get instant hot water. It never seemed to work right. That is because they put the pump in backwards on the cold and not the hot. Once I paid to get that moved for $500, I had instant hot water. Let the buyer beware.

I called Key Plumbing to assist me with removing our dryer hose since Best Buy couldn't remove it…read more The owner Bill came out and was very helpful! Key Plumbing replaced the gas valve (that was not up to code,) and just ended up installing our dryer at a very reasonable cost! They were very professional and did a fantastic job! Thanks Key Plumbing!

Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Todd's does it again! I recently learned that my water heater was leaking and I remembered Todd's…read moreproviding me with plumbing service in the past and reached out for the heater service. I received a call back the same day from Kelly and he squeezed me in the very next day. Very timely, responsive, and professional. Excellent service yet again! I am so happy I have found a trustworthy plumber and water heater repair company. You could tell Kelly knew what he was doing and has a lot of years of experience. I was watching everything he was doing and he even gave me some pointers on how to extend the longevity of the new heater. He was kind, patient, and informative. Great value for what you pay. Thank you Kelly!

I hired them to install a Corro-Protec brand powered anode rod in my water heater, and they did a…read moregood job. It is hard to find anyone who is willing to do this work; no one seems to be familiar with the powered anode rods. I was referred to them by Yelp Projects. They responded almost immediately to my Yelp request, and were able to come out the next day. Their communication is excellent; I got numerous messages confirming my appointment and letting me know the technician was on the way, as well as a follow-up call to check that everything was satisfactory. My only gripe (for which I knocked off a star) is that they are very expensive, even as plumbers go. They charged $857 for a 1-1/4 hour job, for which I provided the materials. One nice feature, though, is that they do flat-rate pricing based on the job and not on time, so you know in advance how much it is going to cost.

I would give zero stars if I could. I have a rental house, and the tenant called on a cold and…read moresnowy Friday evening to let me know that the furnace was not working, blowing cold air. It was after hours, of course. I called TNT and they promised me they could take care of it. They quoted me a super expensive after-hours service charge, but I was desperate and agreed. An hour later, they canceled, saying the best they could do was Monday. Now it is WAY late, and I have a tenant that is freezing, the pipes might also freeze in the house, and I am stuck scrambling around trying to find someone to do a late emergency repair. Their only suggestion was to call another company that has a reputation for being horrible. This used to be a reputable company, but now they have new management that is part of another big "group". Stay far away from this company.