For years, I was told I needed braces because of an extra tooth on my lower row--what I always…read morecalled my "shark tooth." It never felt urgent, so I kept putting it off. Then my top teeth started shifting and caving in a bit, and I knew it was time.
I was referred to Dr. Ferris by friends who absolutely raved about him. I'll admit, I was a little skeptical going in--I assumed they'd recommend pulling the tooth like others had suggested. But instead, he recommended Invisalign. It honestly sounded too good to be true, but I decided to go for it.
Now, I have a straight smile--no shark tooth--and while I thought I was happy with my smile before, I had no idea how much better it could be. My teeth are straighter than I ever imagined, and I truly couldn't be happier with the results.
What really stood out, though, was the entire experience. Dr. Ferris has clearly created something special with his team. From the moment you walk in, the energy is different--welcoming, upbeat, and genuinely positive. Every single person I interacted with was not only professional, but truly kind and engaging. You never feel rushed, you feel taken care of.
The level of customer service is exceptional. They remember you, they communicate clearly, they make the process easy, and somehow turn what you'd normally expect to be a purely clinical, in-and-out appointment into something genuinely enjoyable. It's organized, efficient, and still feels warm and personal--which is a rare combination.
The office itself is beautiful--clean, modern, almost spa-like--but it's really the people that make it stand out. There's a sense that everyone enjoys being there, and it shows in how they treat their patients.
I truly can't recommend Dr. Ferris and his incredible team enough. Professional, fun, welcoming, and results that speak for themselves.