A clean and excellent facility to obtain imaging and other medical services from. The office is…read morespacious and staff are friendly, accommodating and attentive. The office location is not too far from the Pasadena location and nearby medical facilities. There are ample food vendors nearby, including Starbucks near the street. No complaints here!

I swear I thought I reviewed this imaging center a couple years ago. Came here for ultrasounds to…read morediagnose an ovarian cyst back in late 2021 and an MRI scan for further testing before I had surgery. The staff are patient and understanding for the most part, except I do remember when I was feeling nervous before the MRI scan... they were being a tad difficult about switching to the top of my hand for inserting the IV with contrast. Like I had plenty of visible veins on the top of my hand, it's not that tricky to switch areas for inserting the IV. I have really small veins in my forearm so I hate getting IVs inserted in there, especially having my blood drawn there, it's uncomfortable. And just the general icky feeling of getting a needle inserted there, no thanks lol. It's less painful/less uncomfortable to me to have IVs inserted into my hand.

Can't say enough great things about the staff at Centerlake Imaging in Covina. They were super…read moreattentive and you could truly tell the whole office loved doing what they do. Every procedure I had was explained in great detail. Very satisfied patient.

I am writing this for Covina Centerlake employees, Dayana and Eileen…read moreVery helpful and at the front desk Dayana goes beyond her work to make sure patients get their apts as earliest as possible! She is wonderful as well as Eileen!

Henrietta at reception for the women center was both efficient and friendly make the visit…read moreexceptional!

Got appointment set up after an accident - they booked us within a week. Came in on a Saturday…read moreafternoon- they called us early the same day to see if we could come earlier. I was able to get all my paperwork done online which saved me lots of time. Once I checked in I was in getting my MRI in 5 minutes. Pretty basic waiting room but it works.

Meeooow Scan…read more.. This place does cat scans. Not for cats... duuuh...for humans. I don't know if my friend was kidding But she thought it was for cats. Well..they Fill ya full of dye...and lay ya on a machine. Scan...scan....scan....scan.... All done... Now...I'll take my friend to doc. for results

not sure what everyone's problem that works here but they're fucking rude. Slow. Unprofessional and…read morethe office is dusty and dirty. this is the closest location to my home so I have to come here otherwise I wouldn't bother. Fuckin get it together!!

Super quick if you have an appointment! Everything was clean just make sure you're on time and have…read moreyour bloodwork papers and ID.

Clean, professional, attentive, great care and answer all your questions. Sometimes the wait is a…read morelittle long but it's because they draw your blood right then and there if needed and you get to see baby each time. They don't rush you out the door, so the wait time is understandable. Worth the wait, great experience !

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

We did the 4D/HD Live Baby Bonding Premium Package today, and it was absolutely amazing. The…read moretechnician was so professional and kind. Even though our baby kept covering their face with their hands, she patiently helped us get some clear shots! The studio was very clean, and the cozy, warm atmosphere made us feel right at home. My husband especially loved being able to watch everything on the large screen from the comfortable sofa. It was such a special experience for us, and I highly recommend the 'Heartbeat Teddy Bear'--it's so cute! This is my first baby, and since I wanted to give them the very best, I went with the premium package. I have no regrets at all. If we have a second child later on, we're definitely coming back!

A little hidden gem! Everything feels so cozy and you feel very comfortable! Evelyn was fantastic…read moreand explains what we are looking at through the process. Highly recommended to come here as you feel right at home. Beautiful location. Great experience overall and you receive your images shortly after.

Amazing staff! They took care of me and my family and took the time to explain everything. Thank…read moreyou for all you do and make us feel special!

just left my rescan appointment here - had a great experience! also had a great experience our…read morefirst time, just too bad our baby didn't show her face. i didn't get the name of our first tech but she was very sweet and we loved our time with her. liz did our second scan and she was able to get our baby to face us within minutes. she measured our baby, took amazing photos for us, and took great care of us overall. would definitely come back + recommend to anyone! thank you

Centrelake Imaging is located just south of the 10 near the former Floor & Decor building. I came…read moreto Centrelake for an MRI of my neck and the whole process was quick and efficient. I made an appointment over the phone and when I arrived for my appointment, the staff were all friendly. After filling out all the required paperwork, it was a short wait before I was called in for my MRI. The technician had me in and out in about 25 minutes. The facility itself was clean, and decorated cute for Valentine's Day, although the bathroom could use a little remodel.

Today I had a 9:20 AM appointment and arrived 15 minutes early as requested. Check-in took about 25…read moreminutes due to only one receptionist being present. After waiting another 10 minutes, I was told I could not be seen because I was checked in after my appointment time. I explained I had arrived on time, but the delay was due to limited front desk coverage. I was then told I would still be seen, but ended up waiting over an hour for my appointment. During that time, the receptionist left for lunch with a sign on the desk stating she would return at 10:30 a.m. leaving no one at the front desk. I had to ask a technician in the office for help. He went to the back and brought the lead Anna, to the front after I explained I had already been waiting over an hour. I was told it would be an additional 15 minutes because the technician was still with another patient from Anna. After waiting the additional time, I followed up again and was told I was next from Maria the receptionist. However, when the technician, Claudia came out she was instructed by the receptionist Maria, to take me in but Claudia refused and said she had another patient first (mind you this patient just checked in and only waiting less then 5 min) even though I had already been waiting. I then requested to speak with a manager, but was told Anna was on a call. I asked for someone above her and was given Fabiola Mora's the directors contact information, which I used to reach out and am currently waiting for a response. This entire experience was extremely unprofessional and disorganized. As someone who also works in medical operations, the lack of communication, staffing, and respect for patients time was unacceptable. Patients are instructed to arrive early, yet appointments are not being managed properly or honored in a timely manner.

Booked appointment two weeks ahead using site. Appointment on a Tuesday at 1:45 p.m. They close at…read more2:00 p.m. Walked in at 1:40 p.m. checked in using the Kiosk. Literally, like one minute after checking in and sitting down I was called up by the assistant at 1:45 p.m. exactly. Gave them my order. They immediately instructed me to come into the back and get my labs done; urine and blood for annual physical. Nurse did a good job didn't hurt or have any after soreness. I was done and out by 1:53 p.m. No complaints on my visit. Easy, free parking also. Plan ahead make appointment if no hurry. Fill out the insurance info they request from you ahead of time. Bring your orders. Use the Kiosk and they text you when they're ready to see you so you can walk around or sit in your car if extremely busy.

This place is so frustrating. I took my mom here for her lab appointment. We had a 15-minute window…read moreto make it to our appointment. We were past our original time frame, but were still within the 15-minute window. For some reason the automated check-in system didn't recognize that we were within the window and had automatically scheduled us as "walk-in" which meant hours of waiting with my infant...absolutely not. I tried to talk to the person that was there and she was so unhelpful. I seriously wish labcorp had a better system, cause what do you mean people have to wait hours to get their labs done? Kaiser never has this issue with a wait that long. I hope LabCorp can get better at what they do, cause it is such a frustrating experience.