This place sucks. I'm sorry I never had such a terrible experience.. first time I went they…read morecouldn't turn on the machine. The second time I got a terrible technician, that made me wait 45 minutes for an appointment that started at 9am. Once I was in.. I was given 0 to no instructions.. and just left on this room while this machine did its work.. the tech was trash , 0 communication while you're in this microwave oven... couldn't even get the scan right, I walked out.

Amazing service and everything was perfect All doctors and…read morenurses very responsible to patients

I recently got into an accident and was recommended this place to get an MRI done…read more When I walked into the building I warmly greeted by the receptionist Kim. She checked me in with ease and I waited in the waiting room. I helped myself to some coffee and waited patiently for my MRI. I have never gotten an MRI done before so I was very anxious and expressed my feelings to the technician. I was glad that the technician Robert was very attentive to my needs and talked me through the whole process. I was helped off the machine and was glad that everything went smoothly. Everyone here was so nice and made my experience so much better.

I had an excellent experience at SoCal Imaging Center on Verdugo Blvd. The place is spotless and…read morevery well sanitized. The service was outstanding from start to finish. Kim and Robert were both incredibly kind, professional, and made the entire process smooth and stress free. Their exceptional customer service truly stood out. Highly recommend!

UMIH OF CENTURY CITY:…read more Unfortunately, I have had the need for multiple MRI's, an ultrasound and a mammogram all within the past year alone. Fortunately, I found UMIH of Century City! I realize there are multiple UMIH locations in Los Angeles County to choose from, and I am not here to say that the other UMIH locations are bad. (plus, I've only been to one other UMIH location). What I am here to say is that UMIH Century City is in a class of their own! It was necessary for me to go to them, (instead of the UMIH location closer to my home), because they had the ability to perform an ultrasound and a mammogram ~ in addition to MRI's ~ of which I needed both. My slight annoyance (from having to drive further) and my general anxiety surrounding such things... started to disappear almost instantly when I was genuinely & warmly greeted by the front desk staff, Reina & Leslie. True gems who epitomized the perfect balance between welcoming & professional!! My MRI Tech, Soheila, was a continuation of the warm, kind and professional excellence of the front desk staff, plus she brought it up a notch with her seasoned skills, knowledge and her ability to get clear images by helping me feel as calm & comfortable as possible! One of my MRI's required a dye contrast to be injected into my vein half way through my total time in the machine. I barely felt anything when Soheila did this... a true pro!!! Long story long, I would drive across town in LA traffic, past multiple UMIH locations for UMIH, Century City for the staff alone!! You have choices when it comes to your health, including which MRI & Imaging facility you can ask for. I highly, HIGHLY recommend UMIH of Century City for all your imaging needs!!!!!

Imagining quality of care is excellent. Office experience very good. Staff are all very…read moreprofessional and kind and compassionate.

Had a fantastic experience at Hollywood Healthcare & Diagnostic Imaging. The staff is professional,…read morebut a special shoutout to Ivana--she is a remarkably nice lady who made me feel welcome and comfortable the entire time. Thank you for the great care!

I called to ask the price of a certain MRI and the woman who answered the phone rudely and curtly…read morereplied, "We don't do that here." The reason I called was because it was listed on their website. I told her this, then she suddenly sung a different tune, "Oh, we do that in our orange county office." She could've volunteered that information instead of being completely unhelpful and rude.

I have been to this facility several times! From the front desk to the technicians, I have only…read moreexperienced excellent service. Thank you so very much: Diana, Michelle( technicians) and Emili( front desk) Great Job!!!! Debbie Joyce

Unacceptable Short-Notice Rescheduling and Lack of Communication -…read more Dear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

My 90 year old father needed an MRI and because he has a pacemaker, it's more complicated to get an…read moreappointment (because the facility needs to have an MRI machine that the pacemaker is compatible with). Initially, the imaging facility my dad's doctor suggested told me they would need to have someone get back to me about the pacemaker and that I could expect a call within 24/48 hours. When they didn't call, I called back and had to speak to several people (all of whom seemed capable of answering the question unlike the first call but I was disconnected twice before the third call each time having to start over). After more than hour on the phone, the third person finally told me that they did not have an imaging machine compatible with my dad's pacemaker. This whole process ended up delaying the MRI for my dad for more than 1 week. The day I got Westside Medical Imaging's number, I called and spoke to Dolly. She was polite, informative and responsive. Within an hour she confirmed that they had a compatible machine and they could see my dad 2 days later. She emailed the paperwork to fill out so my dad's time could be minimized. When we got there, the front desk personnel (which included Dolly) were very kind and helpful. They also had arranged to have a technician from the pacemaker company available to put my dad's pacemaker in the MRI mode. The same person was there to set the pacemaker back after my dad was done. Bobby, the imaging tech, was incredibly patient, kind and helpful. He expressed genuine interest in my dad and gently helped him get to the machine. Despite there being 3 separate studies, the whole process was completed in less time than was predicted. I was able to get my dad back to the house earlier than expected. This experience stood in stark contrast to an experience my wife had with a different imaging facility just the day before. I am very grateful to Westside Medical Imaging and would highly recommend them to anyone.

Unfortunately for me...I needed a CT scan and another series of X-rays but nice building with…read moreparking and they do validate!!! Staff were amazing!!! Although a few hicups with paperwork but the ladies in front office were so kind, thoughtful, patient and accommodating!!! They were really diligent and very quick processing and handling on my behalf!!! Cindy was my technician helping with actual CT scan and X-rays.....What an absolute GOD send!! Super warm friendly and so thoughtful walking me through the process and was in and out in less than thirty minutes!!! Seriously so grateful for the entire staff and had an absolute pleasurable first experience and highly recommended!!!

Showed up 10 minutes early for an early morning appointment and was in the MRI machine in under 5…read moreminutes. The MRI tech was super friendly, efficient and got the job done quickly. I was here maybe 40 minutes total from start to finish. Parking in the garage only cost me $3 with validation. Very nice care quality considering I have a busted ankle and hate anything medical.

Easy to make appointment Pleasant staff , very recommend…read more All went very well and easy

Very professional, excellent customer service, pretty commucative. Took us in ahead of our…read moreschedule appointment. Text communication at all times.