A clean and excellent facility to obtain imaging and other medical services from. The office is…read morespacious and staff are friendly, accommodating and attentive. The office location is not too far from the Pasadena location and nearby medical facilities. There are ample food vendors nearby, including Starbucks near the street. No complaints here!

The bathroom is filthy and this is the 2nd time in 2 months I have been to this facility and…read morebathroom was unkept both times. I also want to add that using the Kiosk is a bummer and hard to use especially if you have lower vision. Last time I was here a gal was upset because the 2 gals behind the counter did not offer assistance. Who's running the show here? You used to be such a nice place.

Can't say enough great things about the staff at Centerlake Imaging in Covina. They were super…read moreattentive and you could truly tell the whole office loved doing what they do. Every procedure I had was explained in great detail. Very satisfied patient.

I am writing this for Covina Centerlake employees, Dayana and Eileen…read moreVery helpful and at the front desk Dayana goes beyond her work to make sure patients get their apts as earliest as possible! She is wonderful as well as Eileen!

Got appointment set up after an accident - they booked us within a week. Came in on a Saturday…read moreafternoon- they called us early the same day to see if we could come earlier. I was able to get all my paperwork done online which saved me lots of time. Once I checked in I was in getting my MRI in 5 minutes. Pretty basic waiting room but it works.

an employee named Stephanie had told me that since I had forgotten my ID at home, it would be okay…read morefor me to return before 6:30 pm and we can get our walk in. However she didn't mention that at 6:10, all walk ins and finished. So when I came back, at 6:10 pm she told me that X-rays are closed now. Not even a sorry or a heads up before we even drive back. Horrible customer service and improper communication. Never retuning here again!

Meeooow Scan…read more.. This place does cat scans. Not for cats... duuuh...for humans. I don't know if my friend was kidding But she thought it was for cats. Well..they Fill ya full of dye...and lay ya on a machine. Scan...scan....scan....scan.... All done... Now...I'll take my friend to doc. for results

Super quick if you have an appointment! Everything was clean just make sure you're on time and have…read moreyour bloodwork papers and ID.

not sure what everyone's problem that works here but they're fucking rude. Slow. Unprofessional and…read morethe office is dusty and dirty. this is the closest location to my home so I have to come here otherwise I wouldn't bother. Fuckin get it together!!

I recently had to temporarily move back down to Rancho Cucamonga so I had no prenatal care at the…read moremoment and then I found this place! Calling to book an appointment was super easy and fast. Went in to be seen and the whole staff was nice and friendly! Made my visit quick! And scheduled my future appointments with no problem. Loved it here.

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

We absolutely loved our time here! We've been here about 3 times and each time Evelyn made it more…read morespecial. She made us feel comfortable and excited about seeing our little girl she always tried to get the best possible pictures even when babygirl wasn't feeling it and would even crack a couple jokes which we loved. Definitely recommend coming here. We will be back in the future with our next baby

A little hidden gem! Everything feels so cozy and you feel very comfortable! Evelyn was fantastic…read moreand explains what we are looking at through the process. Highly recommended to come here as you feel right at home. Beautiful location. Great experience overall and you receive your images shortly after.

Highly recommend Heavenly 3D Ultrasounds. It was easy to access, right off the 10. It was clean and…read morewelcoming. Tina did a fantastic job and was so pleasant during the whole experience. We got to see our baby in 3D/4D for the first time and the experience didn't disappoint. The viewing room can accommodate 15 people, and it's set in a theater style. Highly recommend them!

Can you hear the beat within my heart? Can't you see my love…read moreshine through the dark? Can you hear the beat within my heart?... Yes you can hear the beat. You can book an appointment online or over the phone. I booked over the phone as I had a few questions. 5/5 Customer Service From reserving online to the actual appointment I felt we had great treatment all around. They answered all out questions and helped us navigate their app. Melina was great with my wife. Asking if she was comfortable the whole time. 5/5 Media & Stuffed Animal We bought the package that gives you images, video and a recorded heart beat of our baby that goes into a stuffed animal that you can select. The images go onto an app and you can download them instantly. The stuffed animal is a cute touch to keep your babies heart beat close until you're able to hold your bundle of joy. 5/5 Accommodation Whether you go with 1 or a group of people they can accommodate you. We took our kids and the abuelitos to see our bun in the oven. They have seating and a screen so everyone can see the bundle of joy. When we were finished another party was going in and they looked like they were doing a gender reveal. At least 15 people went into the bigger room. Parking hasn't been a problem as they have other businesses in the same complex. There is an elevator if you need it as it's located on the second floor. If you have a little bundle of joy that you wish to see or hear, visit Heavenly. God bless

Centrelake Imaging is located just south of the 10 near the former Floor & Decor building. I came…read moreto Centrelake for an MRI of my neck and the whole process was quick and efficient. I made an appointment over the phone and when I arrived for my appointment, the staff were all friendly. After filling out all the required paperwork, it was a short wait before I was called in for my MRI. The technician had me in and out in about 25 minutes. The facility itself was clean, and decorated cute for Valentine's Day, although the bathroom could use a little remodel.

This imaging place has changed for the worst. Six years ago it was well managed. Scheduling was…read morevery poor. Patients waiting time from 30-45 minutes even with appointment is unacceptable at any standard! Reception area was unkept.

Booked appointment two weeks ahead using site. Appointment on a Tuesday at 1:45 p.m. They close at…read more2:00 p.m. Walked in at 1:40 p.m. checked in using the Kiosk. Literally, like one minute after checking in and sitting down I was called up by the assistant at 1:45 p.m. exactly. Gave them my order. They immediately instructed me to come into the back and get my labs done; urine and blood for annual physical. Nurse did a good job didn't hurt or have any after soreness. I was done and out by 1:53 p.m. No complaints on my visit. Easy, free parking also. Plan ahead make appointment if no hurry. Fill out the insurance info they request from you ahead of time. Bring your orders. Use the Kiosk and they text you when they're ready to see you so you can walk around or sit in your car if extremely busy.

This place was bad…read more I am assuming they are short staffed? But this review is solely on my own experience. They have no windows for appointments, fully booked for the whole week. They should've started turning walk-ins away, because it just made everyone and myself more angry. I had come in for a lab order given to me THAT Monday morning for a pre-op labs for a surgery I was going to have on Thursday. The week was fully booked out. So, I arrive as a walk in. People are complaining the whole time, and I just ignore it because I'm a patient person. An hour and a half later, some old guy comes out and tells "THREE HOURS I WAITED. THREE HOURS!" I immediately think what?! So I go in and ask them how many people are before me. Of course they have attitude, then tell me I have 17 PEOPLE ahead of me and that doesn't include appointments. Once appointments show up then wait list gets pushed down. Mind you this point it is 12:30pm AND they close at 2:00pm. Mathematically, it doesn't make sense if there are 17 people before me (not including appointments) and lord knows how many people behind me to say you are going to get to all of us by 2:00pm? There was no customer service or care quality here. They should have started referring people to go to other locations or start turning people away, instead of having us waste our entire day waiting. Not only that, there were no more seats. Inside was packed and the picture attached is outside with not enough chairs for older folks and people with pre-existing health conditions. I could not stay because I had an interview and was leaving for a work trip that same day. I did my labs in my destination city for work and NO WAIT. Hospitable and everything I had hoped my own lab corp in my city would be. Not coming back, sorry.