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Gentry Family Construction

5.0 (1 review)
Open • Open 24 hours

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5 years ago

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Rick's Custom Fencing & Decking - The three wise men!!!

Rick's Custom Fencing & Decking

(52 reviews)

We have used Rick's Fencing over many years and have always been happy with the results. This time…read morewe replaced an old fence in the front yard with a brand new cedar fence top-of-the-line put in the front yard. It's absolutely beautiful. The young men who installed it were professional, well mannered, and friendly. It was installed right on time. They tidied up, raked over the soil and left the grounds perfect.

The entire experience was horrible. The finished fence isn't terrible…read more I am particular about the wood used so I had the salesman bring me samples of the two thicknesses they offer. The thicker one was rough sawn on one side which I didn't like, he said if I wanted it smooth on both sides, use the thinner board, so I chose those. I signed the contract and then never got an email or call even saying they acknowledged I had signed. I thought that was odd, so I had to call them to verify they got it. Day 1- Start time 8-9. Showed up at 8:15 The lead installer walked the job and saw the post-it note on his paperwork that said "One Day" and he had a fit. Was visibly upset and called his office. They had told me it was a three-day job, so I am not sure why they put everyone through this emotional nightmare at the start of a job? He then said they forgot the jackhammer, left at 8:30 and got back at 10:00. Tore down existing fence. Took off existing lock to reuse and put the lock and screws in the dirt of one of my planters. We talked about the boards for the fence and the company does not carry any smooth on both sides boards like the ones I was told I would have (and that I had a sample of). Day 2- Start time 8-9. Called at 7:30 said going to another job first, will be here after 1:00. I called corporate and asked why they weren't at my job and why they didn't have the boards I was bid on? The CEO said if they don't carry the boards I was shown, they just wouldn't finish the job. WHAT??? My biggest nightmare, the old fence is down and they are walking off the job. I was thinking I would go pick up the boards locally or pay the difference for them to purchase some. Nope, he didn't even want to talk about any solutions. I was beyond distraught at this point. The local branch did eventually go through their stock and try to find the smoothest boards they had and did say they would finish the job, but at this point I pretty much despise this company and what they have put me through thus far. Day 3- Dig out existing cement plugs- put dirt all over my flagstone patio. Cut wood on flagstone patio, sawdust everywhere- in beds, in grout, on plants, in the mulch, etc.. The driveway is 5 steps away and would have been better for cutting and placing piles of dirt. Putting down a tarp would have been smart as well. I had the drip system all coiled and tied up so there were only three places to avoid stepping, yet they stepped on the drip lines dozens of times, even though they could have been easily avoided. They also stepped on plants in the ground that also could have easily been avoided. Seems like they just didn't care about my property or my gorgeous patio area. I had decided on their metal posts and apparently, the wood rails are not thick enough for these posts, so everywhere a board goes on a metal post, that board sticks out farther than the other boards. It is very obvious on the ends which flair out. They said they would fix it, but it has been over seven weeks now and I have not heard from anyone. He said to give him a couple weeks. So much for the lifetime warranty Day 4- They tried to install my lock and it doesn't fit. So all these guys with all this experience didn't know that a lock that has had the stems cut to fit a 4" post, wont fit on the new 5"post? This left me without a lock over the weekend, an extra four days of worry about a break-in. I am baffled that everyone said my old lock would be fine. In the photos you can see where the boards flair out at the end of the fence, that every rail is cracked where the screws are (not sure if this is normal?), the pilot screws they put in the trellis but did not remove them or take them out and put the regular bolt in the same place, etc....

R&g General Construction

R&g General Construction

(11 reviews)

I am writing to share my positive experience with R&G General Construction LLC, whom I recently…read morehired for a significant project involving the installation of back pavers, a patio, a deck, and a retaining wall at my property. Throughout the duration of the project, Rogelio, the project manager, demonstrated exceptional professionalism and dedication. He was present daily, overseeing every aspect of the work to ensure that everything proceeded smoothly and met the highest standards. His attention to detail and hands-on approach were truly impressive and contributed significantly to the flawless execution of the project. The quality of the workmanship provided by R&G General Construction LLC is outstanding. I am particularly pleased with the use of high-quality materials and the meticulous care taken during the installation process. Additionally, the company offers a remarkable 10-year warranty on labor, which speaks volumes about their confidence in their work and commitment to customer satisfaction. Based on my experience, I highly recommend R&G General Construction LLC to anyone seeking reliable and expert construction services. I am personally planning to hire them again for any future projects, confident in their ability to deliver excellent results. Thank you for your time, and please do not hesitate to reach out if you would like any further information about my experience with R&G General Construction LLC.

Shout out to the crew who made my new hardscape possible! R&G General Construction. Rojelio of…read moreR&G helped design and then built the custom cedar pergolas and arbors. I couldn't be happier and I am only 95% done. I didn't want to wait to thank these hardworking men. When you are ready to transform your exterior, give these guys a call. I grew up in construction. My father was a civil engineer. My first husband was a journeyman carpenter. My late husband, Lane, was a general contractor. This was a project he truly wanted to complete but his health was not up to it. He was able to rest after we engaged these companies as he knew we were in professional hands. I will hire R&G General Construction again without hesitation. 5 stars out of 5!

Onpoint Custom Decks and Fences - Aluminum railing with stainless steel cable on upper room

Onpoint Custom Decks and Fences

(12 reviews)

We have used Onpoint Construction to complete at least 6 different home renovation projects over…read morethe past eight years, including things like a new deck installation and privacy fencing, a gazebo, replaced siding, replaced roofing, added skylights, replaced windows, etc.. Each and every project they have performed for us has been of exceptional quality from start to finish, and I wholeheartedly recommend them to complete any home renovation projects you might have. Paul, the owner consistently operates with the utmost integrity. His bids are fairly priced, and he does an exceptional job anticipating all facets of a job to ensure it is properly bid, (no surprises!) and that the construction is of the highest quality. From start to finish with each job his company has done for us, he has been prompt, courteous, experienced, professional, and he has ensured that all workmanship is top notch. The job isn't done till we were happy with the outcome. Onpoint is impeccable when it comes to cleanup on the job, ensuring that things are left safe and tidy at the close of each work day. Paul is hands-on in the leadership and oversight of his crews, monitoring progress and the quality of work daily to ensure the works meets with our approval and meets his expectation of quality. You cannot go wrong with Paul and Onpoint Construction. It is refreshing to work with a company where they are true to their word, they follow through with their promises, and operate with professionalism and integrity - I am a raving fan of Paul and Onpoint Construction and we continue to refer this company to family and friends needing quality construction work!

They were prompt and professional. My fence looks great Price was reasonable. I would definitely…read moreuse Onpoint again.

Gentry Family Construction - roofing - Updated October 2026

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