SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Scary place!! my daughter had complications with her tooth extraction from here and I brought her…read moreback the next day, was told she had to wait to be seen. she had extreme bleeding and they wouldn't see her right away and just kept taking patients

Very disappointing experience. Before my first appointment, I explained that I have a severe gag…read morereflex and cannot tolerate the small X-ray sensors, although I can do panoramic X-rays. Despite this, my entire half day was wasted before they completed my cleaning. Six months later, I returned for my scheduled appointment only to be told I had to complete the same small X-rays or "take my business somewhere else." although they already completed panoramic X-rays. They wasted my time at both appointments, as if I didn't have work or other responsibilities. The lack of professionalism, communication, and compassion was extremely disappointing.

Very disappointing experience. I went in for a root canal, and when the procedure was finished,…read morethey required payment immediately. I attempted to pay with my HSA card, but they charged an additional 3% processing fee unless I paid by check or cash. I work for a bank, and HSA checks are no longer commonly provided. Also, carrying that amount of cash is simply not practical. I found it frustrating to be penalized for using a standard payment method. Will not be coming back.

Great hospitality! The new staff was friendly, helpful, and answered all my questions.read more

Dr, Patel was aggressive in her exam and dismissive of questions as well as defensive about…read moretreatment plans. There was upselling of procedures that were not necessary and outright lies were told about diagnostics and my exam. I sought out a second opinion and most of what I was told at Knollwood Dentistry was incorrect. The manager was insincere in her approach to the situation and overall the practice was focused on their own agenda of $$making and poor quality dentistry.

Bit of backstory, I went to my first dentist appointment in a very long time at North Decatur…read moreDentistry in Georgia about 6-7 months ago. I loved that they were able to give me my "to do" list for all the stuff my teeth needed. I was very pleased with one of the team members there, Fateemah, who cleaned my teeth and gave me a lot of tips on how to keep my teeth and gums healthy. I found out she moved to a different state, thus my journey for a hygienist began... On 07/08/2020, I came to this office to get my teeth cleaned. I was greeted by the receptionists with smiles, I'll assume they were smiles since masks are required in the office, hint hint. I also wanted to get a slight pain checked out from a nearby area close to a crown I had put in. I was seen by Fateemah, as she was kind enough to keep me updated on where she moved. Since they are part of the Smiles Generation network, getting my info back and forth with North Decatur Dentistry was pretty easy. She cleaned my teeth thoroughly once again, and congratulated me on my progress. I didn't get a star sticker but healthier teeth is just as good for me. I was then seen by Dr Egan who was very pleasant and knowledgeable as she was pretty quick to diagnose my pain. She made a slight adjustment to my crowns in hopes that it would help with the occasional pain I'd have. She also told me what other work I needed, but since my time is short here, I'll be getting that work done back in Atlanta. All in all, I had a great experience at this office. It's hard to find an amazing hygienist, so if you visit this office, I recommend you see Fateemah! If her manager or the regional manager sees this, please know she's that good that someone traveled out of state just for a cleaning! The staff were are all great too!

They don't even deserve one star. The very best of the very worse . They are just a money machine…read more Scheduling unnecessary appointments and services. Went there for a root canal with one of their specialist but I also was scheduled for another appointment with a dentist for " a preparation " to the procedure done by someone else.They ask me right away for a deposit of $ 100.00 to secure the appt. Went back there and was told that after my insurance coverage I was liable for over $ 3000 a total ripoff. I walked out ! This company should be out of the map. It's highway robbery at it's best !

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

My experience was an expensive downward slope from the start…read more I went here for 4 years. At first it seemed procedural but it was not long until they started offering expensive services like mouth guards for night botox to stop teeth grinding. It felt like scare sales tactics every time i went in. I eventually got two new crowns after some visits and genuinely thinking they were necessary. Both of them popped out in less than a year. I called the office to see what they could do. They said I would have to pay for it all over again and laughed at me telling me there is no warranty on crowns. This was after the office people talked to Dr. Molldrem and called me back. I already got one redone and have to do the other soon. I have to pay for the crowns twice! UPDATE because I almost forgot about the random $1,000 bill i got after i thought I was all paid up because, for (1) they messed up the insurance calculation on the crowns and for (2) they couldn't figure my insurance out for the teeth cleaning (which I had) that could have been resolved had THEY not waited so long.

Very personally . Did a great job on my smile. The office…read morewas so beautiful and quite.

I've been going here for six years and will continue. The dental practice is top shelf, but the…read moreeasy access, great parking, and friendly atmosphere make coming back an easy decision !

I don't love going to the dentist, but this office makes it more than tolerable. I've been going…read moreto Doroschak Dental (Dr. Mike) for about 10 years or so. I was recommended by my parents - so its a family thing! I see Samantha for cleaning - I always wish I could just spend more time talking to her - she's so friendly and easy going. We all know it's impossible to have a meaningful conversation with your hygienist since your mouth is wide open the entire time -- but what I have learned about her, I like! Sam is efficient and thorough and gives excellent/intelligent advice. Dr. Mike is great. I really get the feeling that he cares about me - not just my mouth and teeth, but me! I have pretty good teeth so I haven't had to have a lot of procedures done - he's done a great job on the few things I did need (fillings). His assistant, Liz, is funny and nice too. The two of them have a really fun banter that is entertaining to observe from the chair. The ladies at the front desk are really friendly and efficient too. They are great at helping to navigate insurance policies! The office is conveniently located at University and Broadway in NE Minneapolis. There is always parking available in their dedicated lot, and despite it being at this busy intersection, it is easy to get in and out. This is perfect for those of us coming to and from downtown Minneapolis.

The office sends multiple requests for you to confirm appointments by both email and text…read more Nevertheless, I received one day of notice that my appointment had to be canceled, when it had been scheduled for months. When I informed the staff that I believed this was unprofessional, their response was "sometimes these things happen." Very unprofessional scheduling and communication. The dentist is good, the scheduling and communication skills are very poor.

Excellent and efficient care during first regular visit since moving here. Great work by hygienist…read moreand professional dentist. Convenient location for this area

I have been coming here for around seven years I think. I took a small break as I switched…read moreinsurance and they didn't take that kind but I am very happy to be back there. I recently had a bad experience at another office that reminded me how much I enjoy this place and their professionalism as well. It's just kindness. Dr Collaizey Is really a wonderful guy. He makes you feel like he genuinely cares about your teeth and their health and how it affects you as well as your budget. Everything feels well explained and not like you're getting ripped off. I think it's pretty rare that you find a dentist that you enjoy going to and I think this would be my first review of one, but their office definitely deserves it. All around just a wonderful place to go to I think.