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    Genrose Stone + Tile

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

    Services - Genrose Stone + Tile

    Countertop installation

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    4 years ago

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    Superior Marble and Granite - Our final product, so happy!

    Superior Marble and Granite

    (6 reviews)

    OK so to keep this short I have used them before. Those times were ok. But like most of the…read morereviews, that was years ago. Clearly their abilities have gone downhill since then. The bright spot? The woman who answers the phone is a saint. Loved her. And the templating guy was good. If everyone else was as good as them I would love the place. Sadly the people who actually do the work are incompetent The biggest problems? The salesperson, and the team installing the granite. The sales woman Deanne doesn't get back in a timely manner. I scheduled an appointment with her but she wasn't available when I got there. As for the actual installation, it did not go great. The crew was unprofessional and left my house a mess. They needed to borrow my tools and weren't very friendly. I wish I took my photos but here is one. It was a mix of sawdust, whatever this is in the picture, and broken glass. They needed to borrow my tools and weren't very friendly. The price? Not bad. They are reasonably priced. Maybe you will get a better install team. It's a roll of the dice. However overall I'd say go with another company.

    When i purchased my home, the kitchen was a total gut. I set up an appointment to go see stone…read moreoptions at Superior and fell in love with a granite with grays and cranberry colors in it, which worked so well with the cabinets I had already selected. Everyone I worked with to make this happen from the owners to the office staff to the installers were absolutely fantastic!! They made this part of the stressful renovation so easy and painless. I am so in love with my kitchen and couldn't recommend them more!

    South Shore Granite

    South Shore Granite

    (12 reviews)

    We had our granite installed today and we couldn't be more pleased. The process was surprisingly…read moreeasy (minus on my husband and I deciding on which one). We spoke to Moe about which counter style to go with then tagged our granite from a massive warehouse. They came out to measure, sent us estimates then installed within weeks. My kitchen was cleaner after they installed the granite then before they came. The installation was fast and they guys who did it were super nice. I highly recommend South Shore Granite.

    STAY AWAY FROM THIS BUSINESS!! I had a countertop installed in my in-law suite. I went to their…read moreyard of stones and there were several stones to choose from. I noticed writing on slab side and was told those stones slabs were already sold and unavailable. So when it came down to it I may have had 4 to choose from. Then when I made a choice they did a bait and switch on me. From start to finish this purchase was a disaster. If I hadn't given a deposit I would have ran. Ive had three different projects involving bathrooms and kitchens. I had previously dealt with Phil (they were Northeast Marble at the time). These prior projects were good experiences. But without being aware I was now dealing with a different business. Although nothing was ever stated until I went back to their location some days later. Now a temporary banner hung on the building and Clay said there was a change in management. Yet multiple issues starting immediately. First with the computer not working, (for a copy of agreement), the truck (broke down on way for installation), incorrect measurement of countertop (I don't believe clay could read a tape measure) and excuse after excuse. When I called and texted I spoke to clay on numerous occasions. He verbally threatened me and then insulted me as if I was taking advantage of him. After much communication they gave me a $150 concession for all the issues up to that point of installation. A month after installation I now have a stress crack that can't be repaired and I need to get a new countertop. Don't walk.... RUN from this business! Most of their reviews are from years ago. But several have had similar situation as I have had. BUYER BEWARE!!!

    Genrose Stone + Tile - flooring - Updated May 2026

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