OK so to keep this short I have used them before. Those times were ok. But like most of the…read morereviews, that was years ago. Clearly their abilities have gone downhill since then. The bright spot? The woman who answers the phone is a saint. Loved her. And the templating guy was good. If everyone else was as good as them I would love the place. Sadly the people who actually do the work are incompetent The biggest problems? The salesperson, and the team installing the granite. The sales woman Deanne doesn't get back in a timely manner. I scheduled an appointment with her but she wasn't available when I got there. As for the actual installation, it did not go great. The crew was unprofessional and left my house a mess. They needed to borrow my tools and weren't very friendly. I wish I took my photos but here is one. It was a mix of sawdust, whatever this is in the picture, and broken glass. They needed to borrow my tools and weren't very friendly. The price? Not bad. They are reasonably priced. Maybe you will get a better install team. It's a roll of the dice. However overall I'd say go with another company.

When i purchased my home, the kitchen was a total gut. I set up an appointment to go see stone…read moreoptions at Superior and fell in love with a granite with grays and cranberry colors in it, which worked so well with the cabinets I had already selected. Everyone I worked with to make this happen from the owners to the office staff to the installers were absolutely fantastic!! They made this part of the stressful renovation so easy and painless. I am so in love with my kitchen and couldn't recommend them more!

Recently A and S stone installed a neolith island, backsplash and wall in my kitchen. Neolith is a…read morerelatively new sintered material that looks great and relative to marble and quartzite does not stain or etch. So it has the visual attractiveness of marble without the headaches. But for it to be installed properly it requires experience, precision and the correct workshop equipment. See the several horror stories on Houzz, a result of inexperienced installers. After a lot of research I chose A and S stone, Ipswich. Ma Their workshop has all the correct blades, used in the cutting of neolith. And David devotes a lot of time to matching all the slabs and asks the customer to review them. When installation time arrived, David and his son were punctual, and all pieces were installed with perfect alignment. Not a mark or scratch on the floor. Final result: a beautiful Neolith kitchen. I would wholeheartedly recommend A and S stone. They are consummate professionals!

From the owner: A & S Stone Fabricators Inc provides stone fabrication services to the Ipswich, MA area.read more

I am so pleased with the product, the installation experience, and the responsiveness of the staff…read moreat Universal. I had an issue (completely unrelated to them!) that required me to go back with a few questions, and they were completely on top of this. This was an excellent customer service experience with a beautiful result. I would highly recommend.

We bought a marble countertop for our new bath and the installation was professional and…read moremeticulous. Very helpful and accommodating with questions and requests. Got the job done quickly, cleaned up after themselves, arrived when promised and gave us the price promised. Great experience - would recommend highly!

Had new granite countertops installed. Russ was great...he met me at the supplier warehouse & while…read morewe looked at slabs, he gave me good advise on flaws to look for so I didn't get a slab with flaws that could compromise the integrity of the stone. He was really patient while I made the decision of which slab I wanted... didn't feel rushed at all. Then I had a simple question several months after the installation & he responded answering my question. I think a lot of places out there wouldn't bother responding months after the installation. Was very happy with the results & would highly recommend.

Elegance in stone just installed our new kitchen countertop and island. Amazing service! Timely,…read moreknowledgeable and courteous. Very professional work by Russ and his team.Thanks, Mike and Amy

Walked into the store for cabinets for our condo. She looked aggravated and seemed liked she wanted…read morenothing to do with helping me. Made negative comments and made me feel like my business meant nothing to her. I will be purchasing cabinets elsewhere next week.

I was looking for a bathroom vanity and found coastal kitchens by accident as I was driving by. The…read moreservice provided is exceptional! I went in not really knowing what I was looking for and had also visited other suppliers but it was the people at coastal that spent the time with me to find exactly what I needed and loved. Great quality and at a price I could afford. I would give them 10 stars if I could.

I walked into New England Cabinet first week in January 2020…read more I was greeted by a lovely woman by the name of Sarah who was quick and efficient. She assisted me with my sink and my new quartz countertops. I was intimidated to enter a showroom , Because I didn't thinkt wasn't in my budget, Well I waa wrong .I have been blessed with the most beautiful kitchen. I couldn't be happier with the service from Jake, owner of NE Cabinets . They're also able to help you find someone to do the work one stop shopping great people.

This company is not what it used to be. My job took three times as long as what was stated to me…read more Workers came for a couple of hours and then I didn't see anyone for a week.Communication with me was poor.I would not recommend this company at all.

Ill give this company zero starts but the minimum is one, and here is the reason why…read more Back in April 2023 we bought granite countertops and a series of items rounding $6,000 dollars. we never got the items delivered neither installed. Reached the company nobody called back. We found out the company filed for bankruptcy a year ago. The part that is more frustrating here is that they were still open making sales to customers who they knew they were not be able to deliver or install their items. Long story short almost three months later, No countertops and no money back. just put our claim with the Worcester bankruptcy court where their case is currently open. Lesson learned, just verify the stay of the company before your purchase any items so this doesn't happen to you.

Business has filed for chapter 11 bankruptcy. Drove by today, 8/17/23 and the gates were locked and…read morea big sign saying there was going to be an auction

We had our granite installed today and we couldn't be more pleased. The process was surprisingly…read moreeasy (minus on my husband and I deciding on which one). We spoke to Moe about which counter style to go with then tagged our granite from a massive warehouse. They came out to measure, sent us estimates then installed within weeks. My kitchen was cleaner after they installed the granite then before they came. The installation was fast and they guys who did it were super nice. I highly recommend South Shore Granite.

STAY AWAY FROM THIS BUSINESS!! I had a countertop installed in my in-law suite. I went to their…read moreyard of stones and there were several stones to choose from. I noticed writing on slab side and was told those stones slabs were already sold and unavailable. So when it came down to it I may have had 4 to choose from. Then when I made a choice they did a bait and switch on me. From start to finish this purchase was a disaster. If I hadn't given a deposit I would have ran. Ive had three different projects involving bathrooms and kitchens. I had previously dealt with Phil (they were Northeast Marble at the time). These prior projects were good experiences. But without being aware I was now dealing with a different business. Although nothing was ever stated until I went back to their location some days later. Now a temporary banner hung on the building and Clay said there was a change in management. Yet multiple issues starting immediately. First with the computer not working, (for a copy of agreement), the truck (broke down on way for installation), incorrect measurement of countertop (I don't believe clay could read a tape measure) and excuse after excuse. When I called and texted I spoke to clay on numerous occasions. He verbally threatened me and then insulted me as if I was taking advantage of him. After much communication they gave me a $150 concession for all the issues up to that point of installation. A month after installation I now have a stress crack that can't be repaired and I need to get a new countertop. Don't walk.... RUN from this business! Most of their reviews are from years ago. But several have had similar situation as I have had. BUYER BEWARE!!!