When our already-expensive devices (smartphones, tablets, laptops, etc.) are in need of repair,…read morewhat a relief Triad Phone Repair proves to be by stepping in and offering affordable solutions and swift services with a smile! Twice now, I've driven from Winston-Salem to Greensboro to have me cellphone screens replaced here and it only took mere minutes before I had my devices back in my possession as if they were brand new! If you call around after searching online (as well as read reviews and consumer reports) like I do in order to find the "better version" of things that are provided, you'll see that Triad Phone Repair comes well recommended. And when you choose their business for your digital devices' needs, you'll soon see why they remain sought after.

Tried the kiosks at the mall 2 day wait , went to Triad Reoair , fixed the cracked screen in a…read morelittle over an hour. Great Service. It's just past the Sheetz on the same side of Guilford College.

Horrible service!!! Gave them few phones to take a look at and fix if it's possible and not only…read morethey did not fix it but they kept it for months... always making excuses that a they are busy !! When I got the phones back they said they didnt have time to look at them... not to mention, they still didnt return 3 of my Iphones.. ignoring my emails as well.. it's been 10 months and still no one answering. In addition they charged me for a service they never fixed... would not recommend at all!!!

In a freak accident, I cracked the bottom portion of the screen of my iPhone. I contacted Dejean…read moreand he placed in a new screen in only 15 minutes. He's quick, calm affordable and friendly. I strongly recommend him. I would give him six stars if I could.

my name is chase, my "repair experience" was great…read more Customer service was excellent Great quality service High service value for low price affordable pricing.

This is who we ALWAYS use... We only refer The Local Phone Doctor for affordability, prompt service…read moreand detail to work call them TODAY! They are located conveniently in High Point near Starbucks on N. Main st. @ Parris Ave.

I am not fond of having to write a negative review. Nor am I fond of being ripped off and ignored…read more My iMac with an older operating system was being hacked. Not fun. The Computer Dept said that they would, for $160 plus tax (I double-checked the price with 'P'), wipe the computer clean, save my documents, and that "it would be like a new computer." Upon delivery they charged me $256, adding on travel time and answerIng questions no one had previously mentioned. What they apparently didn't know is that the Apple Apps that I had used to access my documents are no longer available, even though it was the EXACT same operating system and computer I had. So it is basically useless to me. Why didn't they know that? While they offered to try to get those apps, they found only one of three and it has issues. The fonts are messed up, so when it prints, it's all distorted. I have no access to my accounting and spreadsheets data, nor my art. I do appreciate that at least one person was trying, maybe more to get the apps, but they couldn't. Yet one would think they would have either known that or tested it before delivery. I think there's even possibly a way they could've added those apps from another computer at their store. Not sure. Instead, they actually blamed it on my system. I am not happy to say the least, but they became contentious telling me that my computer was already useless when hacked and that I needed to buy a new one!! I thought I was getting one as good as new. If they believe that, they should never have taken my money. When I spoke up they said they were "ending their professional relationship with me." I certainly didn't see it professional to not take responsibility if a service renders a computer's files inaccessible. What I HAVE is a (hopefully) clean computer with Internet (which my iPad has), ability to open, access but not print documents, no access to important accounting or slideshows. What I DO NOT HAVE is money to buy a new computer. Professionals with ethics would say, "We didn't know this was going to be a problem. We take full responsibility and will refund your money since we did not deliver a usable computer as promised." Instead, they're not responding. I don't know if their Macintosh knowledge is not very good, but in any regard, they should have found a way to either deliver a workable "good as new" computer as promised or refund my money. Maybe you were lucky and got what you needed from this company. But if you have problems, apparently you can forget them taking responsibility, responsive customer service, or compensation for their errors. And absolutely without doubt this was their error.

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.

Apple couldn't fix it. IT Worx did it in 20 minutes…read more I factory reset my old MacBook and gave it to a friend, but nothing we tried would get her set up on it. The Apple Store floor reps were stumped, and the Genius Bar was so backed up they sent us to IT Worx on Battleground instead. Best referral we ever got. Reo knew exactly what the problem was, walked us through the fix, and had my friend up and running with everything verified in under 20 minutes. He was patient and friendly the whole time. When I'm ready for my next Mac, I'm skipping the Apple Store and buying from IT Worx.

I came in with a last minute appointment after spilling a soda on my laptop (horrible I know!)…read more The workers were friendly and explained everything well. They were able to answer my questions about the timeline and cost and I left feeling prepared for any possible outcome to my situation. The workers were even patient when I forgot my password for an embarrassingly long amount of time. I was in and out in under 15 minutes, including turning over my computer and everything. A similar appointment last year at Apple took almost an hour, though that was a much busier store. I will definitely be returning if I have any more mishaps!

Highly recommended. The gentleman handling the iPhone screen repair took great care of my parents…read moreand nephew. His prices were generous, great communication, excellent repair. My folks are thrilled. I'll be bringing my injured iPhone to him soon.

2nd day in a row I have sat here waiting for them to open. Today I waited over 3 hours because I…read morepromised my son I'd get his phone fixed. Now I waisted 3 hours and I lied to my son. Very disappointing.

My Lenovo touchscreen laptop would not power on. I called and spoke with Mike. After a brief…read moreconversation he figured it was probably a motherboard issue but would need to do a diagnostic assessment. I asked how much. He said it was free. That's what it should be. Thats honorable. Being on a time crunch, I brought my laptop in and by days end he confirmed what was suspected. He said he could order the part and the total cost would be for the motherboard (was 209.99) and the cost to replace and test it (99.00). I agreed and he ordered it. The part was shipped from Florida. He immediately ordered it, which was at the end of day on Friday. Unfortunately, that part wasn't shipped until the following Wednesday or Thursday which delayed fixing it and resulted in him having to ship it to me and a $32 charge for shipping. Duting the installation of the new motherboard he told me Windows needed updating and there was an issue updating it. I told him I had an issue updating it. He fixed whatever that issue was and successfully updated it. I got the laptop and it shipped with a thick bubblewrapping. It started up but unfortunately, the touch screen wasnt working. We tried troubleshooting over the phone, but it didnt work. Luckily I was headed back in a couple of weeks during Labor day. On Labor Day, I brought the laptop back in and dropped it off. A few hours later, I picked it up with the issue was resolved. It was a loose connection (or not completely connected). He apologized (HUGE). Positives: Free diagnostics. Actual knowledge and not just a "tech". AMAZING communication (text and email). Price. Location. Easy, free parking. Accountability. Negative: Had to bring the laptop back. Considering everything, I would absolutely, 100% recommend them. Any future issues with laptops or other tech, they're my first call. Yeah, bringing my laptop back sucked. Everybody makes a mistake. What's important is how that's handled. It was handled like a champ.

Really helpful friendly people and amazing service. I highly recommend this business for any IT…read moreneeds

Always come in clutch! The power button of my dinosaur iPhone XR stopped working I went to 2 other…read moreplaces and they said they couldn't repair it. I went to phone fix (should've been my first choice). He fixed it and did it in one day. Check this place out FIRST! RHR

Straight up thievery and dishonestly. This individual is now dealing with PayPal unilaterally for…read moremerchandise never received now that PayPal saw fit to refund my order as a courtesy. Do business with at your own peril.