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    Genie Car Wash

    3.2 (79 reviews)
    Closed 7:30 am - 8:00 pm

    Services - Genie Car Wash

    Auto detailing work

    Car wash

    Touchless wash

    2 More Services

    Tunnel wash

    Wheel and rim detailing

    Genie Car Wash Photos

    Recommended Reviews - Genie Car Wash

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    Reviews With Photos

    Broken mirror cap
    Cassidy M.

    In July, I let the manager know that my mirror had been broken off while going through the drive-thru wash. He immediately said he'd contact corporate to get a replacement, which I really appreciated at the time. But since then, I feel like I've just been getting the runaround. No one has called me once, and every time I stop by to check in, I'm told they'll let him know I came by -- yet I never hear back. It's been three months now, lol, and I would've just replaced the mirror cover myself if I had known. Today I went ahead and ordered on Amazon for $25 and it will arrive in 2 days. Not a big deal. The manager never should have offered to replace it if they didn't mean it, because it ended up wasting my time and leaving a bad impression. Also, the last employee I spoke to had nothing nice to say about him either so that outta tell you something.

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    2 months ago

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    4 months ago

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    21 days ago

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    8 months ago

    Helpful 2
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    2 months ago

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    1 year ago

    Helpful 3
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    8 months ago

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    5 months ago

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    1 year ago

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    1 year ago

    Helpful 4
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    3 months ago

    Horrible service from the manager, had an awful attitude towards workers and customers.

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    1 year ago

    Helpful 2
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    7 months ago

    Helpful 2
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    3 months ago

    Employee was rude. He asked me to have a monthly service and I refused several times and he said " don't come back here" to me.

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    3 months ago

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    7 months ago

    Helpful 1
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    8 months ago

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    2 years ago

    Helpful 98
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    1 year ago

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    1 year ago

    Helpful 1
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    2 years ago

    Helpful 4
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    7 months ago

    Helpful 1
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    2 years ago

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    1 year ago

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    1 year ago

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    Photo of Dag H.
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    10 months ago

    Definitely will not be back. Once and done, they up sold me to a higher level car wash, and it didn't even clean my car nice people though.

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    8 months ago

    Helpful 1
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    1 year ago

    Received refund. Customer Support was responsive after emailing about charges. Quality car wash but computer system needs updated.

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    8 months ago

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    1 year ago

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    2 years ago

    Helpful 2
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    11 months ago

    Had membership valid was denied service. Guy was rude, showed him receipt and said I couldn't get car washed. DO NOT GET MEMBERSHIP HERE

    Helpful 1
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    Photo of Lydia L.
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    1 year ago

    Peter was great and very helpful! Just signed up for their membership and the wash got my car very clean.

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    Photo of Elle K.
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    4 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

    Helpful 2
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    Page 1 of 2

    Genie Car Wash Reviews in Other Languages

    Ask the Community - Genie Car Wash

    How much is a one time basic/no frills car wash? The website makes it sound like all they offer is a membership.

    Hi Becky! Its $10 for a single "no frills" car wash. Check out those coupons mailers ... last week… Read more

    View All 2 Questions

    Review Highlights - Genie Car Wash

    Then I hear this story from my wife about how she tried a new car wash and LOOOOVED the customer service experience.

    Mentioned in 5 reviews

    Read more highlights

    Ultimate Custom Car Care - Car

    Ultimate Custom Car Care

    (487 reviews)

    I rarely take my cars to get a car wash since I prefer to do it myself. However, when I do decide…read moreto let someone else do the job, I only go to Ultimate Custom Car Care. It has been over a decade since I've been coming to this place for my car washes and ceramic coating. They do a solid job and the prices are good for the quality you get. Everyone here is friendly and efficient. Steve, the owner, is great to work with and used to man the front of the house here. However, I've noticed that he's not always here and he has someone else taking care of the phone calls and checking in. All in all, great service from everyone. Prices are up-to-date on their website, which I appreciate. They have a really small area to park your car into their garage for the wash, so be mindful of the limited space when you come during busy times.

    My girlfriend comes here regularly to get her car cleaned, and since I hadn't had mine…read moreprofessionally cleaned in a couple of years, I was actually really excited to try it out. First thing to note--this place is easy to miss. I embarrassingly drove right past the entrance the first time because it's a pretty small opening and hard to spot if you're going even a little fast. Had to loop around the block and try again. Also, there's only space for about two cars to queue before you're basically spilling into the street. My girlfriend and I parked one behind the other, and honestly, another car behind us would've been halfway in the road. There is street parking nearby though if their little alcove is full. When we pulled in, there was a ton of activity--cars constantly moving through, getting cleaned, etc.--so it's clearly a popular spot. My girlfriend mentioned there have been times she's come and had to leave because the line was backed up into the street, so I think we got pretty lucky timing-wise. Price-wise, I think it's solid. For an exterior wash + interior clean, it felt reasonable. Since we came together, I think they held our cars to finish around the same time, so it ended up taking about 1-1.5 hours. Honestly not bad, especially since there are a bunch of cafes and restaurants within walking distance if you want to kill time. They also have a really nice waiting area--I even saw someone working on their laptop, so I'm guessing they might have Wi-Fi too. Now... my one big issue. They threw away my parking sticker. You know those apartment gate stickers that automatically open the gate? I had mine on my dashboard (still on the original backing because I sometimes lend it to friends who watch my cats). I get that it might not have been in the usual spot, but it very clearly wasn't trash. What made it more confusing is that they didn't even fully clear out small trash in my car--there were still a couple random paper/sticker backing pieces left behind, so it's not like they were just tossing everything indiscriminately. Also, for context--my car was clean going in. I don't keep stuff in my car beyond a reusable grocery bag or my tennis bag sometimes, and this was one of the rare times I even had a little bit of trash. So I don't think this was a situation where my car was cluttered and something got accidentally swept up in a bigger cleanup. That part was honestly frustrating. Overall, I would come back because they did a good job cleaning the car and the price is fair--but I'd definitely make sure to remove anything remotely important beforehand so there's no confusion next time.

    Orange Hand Car Wash - Waiting room across the way

    Orange Hand Car Wash

    (1.2k reviews)

    Orange Hand Car Wash is still the best hand wash I've been able to find in the area. Though I will…read moresay, the prices have gone way up and I don't come as often as I used to. It's just too expensive. However if you can afford it, as the name indicates, everything here is done by hand. This is important when it comes to car washes, as the process allows for greater attention to detail and an overall superior result. Mechanical car washes tend to be indiscriminate and rough. Plus if you have a really expensive car you would not want it getting messed up by a machine and this is the solution to that issue. If you have specialty paint, or your vehicle is unusual in some way, this is also a good option. I've seen all sorts of different cars here from huge trucks to lowered vehicles. They offer the full range of standard car wash services from basic car washes, to detailing and waxing, to headlight restoration. They also have a ceramic coating treatment which I have been considering.

    I paid for the most expensive option -- the "Executive Wash" -- expecting quality service, and…read moreinstead I got the opposite. I specifically asked for no interior dressing, yet the inside is so greasy it looks worse than before. The dashboard and surfaces are slick like a teenager's forehead. The exterior isn't any better. The roof is covered in streaks, and there's an entire section of the car that looks like it was barely touched. For the price charged, this level of work is honestly unacceptable. Please do better. If you're charging premium prices, the results should actually reflect it.

    Bristol Car Wash - My husband posing

    Bristol Car Wash

    (503 reviews)

    The car wash is 5 stars for view good drinks and tasty snack and after the car was done it was very…read moreclean so I saw this is the best car wash

    1 Star - Extremely Disappointing Service and Poor Handling of DAMAGE Claim…read more I went to Bristol Car Wash and had a terrible experience from start to finish. First, the car wash itself was poorly done. The exterior had visible water spots all over the windows and dashboard, and the interior cleaning was unacceptable. The inside windows were left with spots and there was water actively dripping down the glass when I got into the car. This alone would have been frustrating, but the situation became much worse. More importantly, my brand new 2025 Honda Prologue (less than two weeks old) was scratched next to the door during the wash. The damage was never mentioned to me by staff. I discovered it myself afterward and brought it to their attention. I spoke with the assistant manager, who had me fill out very questionable paperwork for a claim (some parts i refused to fill out) , but no refund was offered for the wash, even after reporting damage to a brand-new vehicle. I then went to Fountain Valley Collision for a preliminary assessment, and the estimated repair cost is $800-$1,000. While at Bristol Car Wash, it was obvious the facility was understaffed and overwhelmed. Cars were stacked up, employees were rushing, and at several points it looked like vehicles were about to hit each other. One employee kept running back and forth moving cars in a panic just to prevent collisions. This environment clearly led to careless handling. What made this situation worse was how Bristol Car Wash handled the follow-up after almost 2 weeks. Their response claimed: * The damage was already present before entering the wash * That their "100% hand wash" process makes this type of damage impossible * That the water spots were caused by hard water from sprinklers * This explanation is misleading and dismissive. My car is always parked inside my garage, not outside near sprinklers. The hard-water claim conveniently ignores this fact. Additionally, stating that damage is "impossible" during a hand wash is unrealistic--human error is exactly how damage does happen, especially when staff are rushed and understaffed. Offering two complimentary car washes in response to nearly $1,000 in damage is insulting, not a goodwill gesture. Their response shifts blame instead of taking accountability and completely avoids addressing the chaotic conditions I witnessed during service. I trusted Bristol Car Wash with a brand-new vehicle and left with poor cleaning, physical damage, and a dismissive response that blamed everything except their own operation. Overall, this experience shows poor quality control, lack of transparency, and an unwillingness to take responsibility when something goes wrong. I would not trust Bristol Car Wash with a new or well-maintained vehicle, and I strongly caution others to inspect their cars very carefully before leaving--if you choose to go at all. If you value your car--especially a new one--I would strongly recommend looking elsewhere. This experience was unacceptable.

    Genie Car Wash - carwash - Updated May 2026

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