I was in town for a class at the Q center and was having an issue with my hearing aid and cochlear implant. Out of sheer desperation I called them and they were able to get me in and fix my problem in a matter of minutes. I can not say enough good things about this place and their staff! If you live in the area and need hearing services, I would recommend them in a heartbeat! If I lived here full-time it is definitely where I would go! read more

I was interested in a new product they are offering and called to schedule an appt to learn more, but was told it was $450 just to have a video consult - just to find out if I qualified for the nearly $5,000 device. Naturally I declined. I got interested again when I recently got an email saying that they were having a "Special Event" where the vendor was coming in to answer questions. So I called the number in the email to RSVP and the operator said the phone number was no longer in service. I called again the next day and got the same message. I decided to call the number on their website and finally got through... but was told it was $450 to attend the "Special Event." The whole operation seems very shady. read more

I can't say enough good things about Geneva Hearing, my Dad,94, has been coming here for years and the audiologists are always so professional, accommodating and kind. I would recommend Geneva Hearing to anyone, any age that needs their services! read more

I have been going to Geneva Hearing for over six years now and have been very happy with them. They are friendly and easy to get a hold of, but more importantly, they do a good job matching you to the hearing aid that works for you and getting it set up right. read more

I have had a great experience with Geneva Hearing. Maria and Rich are true professionals. I hear thanks to them.

The hearing professionals at Geneva Hearing are top notch. I've known Rich Bicbic since the late 90s. Maria Morrison and Rich run a great clinic. I wouldn't go anywhere else for hearing care. read more

Knowledge,professionalism and honest friendly service describe Geneva Hearing. They evaluated my hearing and helped me pursue the best remedy.In my case, it was guiding me through the process of obtaining a cholera implant, of which I was hesitant to do. Because of their experience, I placed my trust in them and head the surgery.best thing I could have done! My life is getting back to normal. My speech understanding went from nill to 80%.i am conducting my life with the confidence I once had.Dr Maria is truly a godsend.Thank you to you and your associates. read more

The staff at Geneva Hearing, especially Rich, never fails to go above and beyond to help their patients. They are not just looking to sell you a hearing device; they want to improve your quality of life now and in the future. The maintenance care they provide is bar none. No question or problem goes unanswered. And most importantly, unlike most medical facilities, you never feel like one in a long assembly line of patients. They take the time to have a conversation with everyone. Thanks for all you've done for my mom!! It's much appreciated! read more

I was referred to Geneva Hearing Services in 2013. I called to make an appointment, and asked if they were in the Blue Cross Blue Shield Network. The receptionist confirmed they were. Mr. Bicbic performed extensive testing. He was extremely thorough and explained each procedure in detail. Several weeks later I received my BC/BS EOB. It indicated Geneva Hearing was NOT in their network; therefore, only a small portion of the bill (out-of-network) was paid by BC/BS. I contacted Mr. Bicbic and explained what I was told. At this time, he confirmed they were NOT in BC/BS network. I told him when made my appointment his receptionist assured me they were in the BC/BS network. He then said he would reduce the charges. I told him I would not pay any more than what BC/BS would pay if they were in their network. I sent a check covering the amount BC/BS would have paid. The following month I received an additional statement. I, once again, telephoned the office and informed them I already paid the amount that BC/BS would have covered. This continued for several months. I started to receive harassing telephone calls from a bill collector. I explained the deceitfulness of Geneva Hearing. He said it wasn't his problem and I had to pay the bill. He would continue to call several times a day (at all hours). These incorrect, deceitful unpaid charges now appear on my Experian and Credit Karma credit scores. I urge anyone considering using Geneva Hearing for necessary testing, obtain a written verification from Geneva Hearing regarding the insurance companies that have them in their network. read more

I can't say enough nice things about Geneva Hearing Services. Maria was so helpful & supportive when I was trying to make the necessary commitment for hearing aids. The devices she recommended are perfect. Equally important, the ongoing service & support provided by the entire staff are excellent & very much appreciated. Thank you all!! read more

I have always had terrific experiences with Maria and her staff at Geneva Hearing. From the very beginning appointment 6 years ago, the quality of care has been excellent. I had gone to another audiologist without much luck until my daughter recommended Maria. From the first appointment I knew I was in good, experienced hands. I have sent many people to Geneva Hearing and they all feel the same. No need to go anywhere else.... read more

Caring and compassionate. Extremely knowledgeable. I highly recommend all of the staff. The receptionist was exceptionally great! This is the place to go for care of your hearing. read more