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Genesis Physical Therapy

4.0 (8 reviews)
Closed • 9:00 am - 6:00 pm

Services - Genesis Physical Therapy

Physical therapy

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Rockwall Physical Therapy

Rockwall Physical Therapy

(4 reviews)

well i needed PT again and there is only one place to go in the Rockwall area and that is Rockwall…read morePhysical Therapy with Mary Hodge. She got me healthy again much quicker than anticipated. If you need PT in Rockwall, RPT is the only answer. Thanks Mary!

When i arrived for my physical therapy appt. i was told there wasn't an appt. for me that day, it…read morewas the next day and that i had made a mistake. I said that i had the right date as shown on my appointment reminder card. The manager, Ryan, asked to see the appt. card. I told him i would bring it on my next visit. When I showed him the card on my next visit, i told him i did not appreciate his doubting my word or calling me a liar. Instead of being courteous, gracious and professional, he started to argue with me and debate what was said. He then started to walk away from me, and i said i wasn't done we were having a conversation. He said he wasn't going back and forth, and that I came at him and not to expect him to take it. I asked to speak to his manager, I was told he was the manager, I asked for his boss. He walked away and then came back, I told him i wanted to speak with someone else. He had my therapist come speak with me. She is excellent, professional, capable and courteous. I was under the impression that she was going to have her boss call me. I heard nothing. I was made to feel embarrassed and humiliated. This is not a path towards health and well being. Unprofessional, Rude, Argumentative, Discourteous, and Condescending.

SPINE TEAM TEXAS

SPINE TEAM TEXAS

(2 reviews)

First of all if i could give -100 stars I would. My appointment for a consultation was nearly two…read moreweeks ago . At that time they were given my insurance information . My appt was today at 8am/8:30am . They called me at 7:40pm as I was getting in my lyft ride and told me they probably wouldnt be able see me because I needed a referral and then said they were short staffed and didnt get to the information in time! Not acceptable! I told them I had an uber waiting and would have to go ahead and come and work something out . I get there and tell the idiot at the fromt desk what happened and she said the even dumber office manager Alicia Otto would be there in about 20 min . i got on the phone and called the insurance company and explained what happened and they stated that this was not acceptable but they would honor amd approve the referral if the facility could go ahead and see me. Whoever spoke with them said NO they cant do that. After another 30 minutes no Office manager came ! I asked where was she, she magicaly appears and lies to my face and says she thought i was getting it worked out with my insurance knowing they had already said they wont see me ! A liar! I let her know that it is not my problem that they dropped the ball and didnt verify the insurance in time because they had ample time to do so and she left me sitting there! She came up with no resolution! never said if they get the referral I can come back or work something out! Just basically like sorry oh well. If you have another place in mind please use them and never go to any of these facilities becaue they are incompetent and lazy! By the way i was sent to voicemail and still not called by the regional office manager Lilly!

Dr. McPherson has been my doctor for two serious back related injuries. I was a professional cage…read morefighter and suffered a broken neck and a ruptured disk in my back. My neck Dr. McPereson was able to cure by injections, and the disk he and his staff have stabilized and we have a treatment plan that will involve another injection that should resolve the problem. I have confidence in Dr. McPherson and his staff to include Mike, and Vivian both of whom have been instrumental along with Dr. McPherson in treating me and making me better. I have recommended Spine Team to family and friends all of whom say good things. All of whom were treated with success. Most recently my wife hurt her back and was bed ridden, the Spine Team saw her immediately and were able to relieve her pain with an out patient procedure. She is very impressed and I am grateful to see her relieved of her pain and suffering. They are all great at Spine Team and you can trust that they will treat you with integrity and ethics. Treating back pain is a tough business and I can tell you Spine Team does a great job.

Athletico Physical Therapy - Rockwall South

Athletico Physical Therapy - Rockwall South

(1 review)

First of all the location is small and the pt they have sit around and do nothing but talk about…read morepersonal business or lunch ! Unprofessional behavior! These girls sit ground talking and lurking at u going hard work in pain ! Nobody wants to be stared at the whole time they're getting pt! Of which nobody focuses on the patient ! Sitting thrrr going over what they want for lunch or their roofs and personal business ! Yall get paid very well by insurance companies to focus on a patient for the ENTIRE hour they're there ! The lady I had last week did nothing but ask me about lunch recommendations and if I had any coupons I could recommend her to use !!! After 30 min of basically barely doing anything that's worked to help ease my pain , I get thrown on an ice pack and out the door after ! No thanks !! Yall are just getting money taking advantage!

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

Genesis Physical Therapy - physicaltherapy - Updated May 2026

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