Plaza College should be ashamed of the work environment they've created for their employees,…read moreespecially and specifically in the Admissions Department. It's important to note that this is a family-run operation, and the Dean of Admissions is the daughter of the president of the college. Her lack of professionalism and basic leadership skills is astonishing.
I would refer to the heads of the Admissions Department as callous, selfish, and pretentious girls. When you meet them, they appear to be respectable and educated women, but after maybe a month or two of working with them, you'll realize they're nothing more than immature girls who seemingly refuse to run an office efficiently. One of the first examples of this that you'll notice is in the workload expectation itself: these girls will demand that you "balance" and "time manage" your way through countless virtual or in-person meetings, incoming calls, current students needing help with financial aid (which goes way beyond what should be in your scope -- especially considering you're not on the financial aid team), document collection, and then still make 100+ daily calls to prospective students -- all of which is monitored and tracked.
At this point, you'll probably realize one of two things:
A) you're not getting paid enough for the insane amount of work and infeasible expectations (which they'll never admit are infeasible), or
B) you quit -- which is honestly very common.
If you go with option A, you might try speaking to management to ask for fair compensation or even just help with your workload -- both of which will be a waste of time. They only give support or raises to people they personally decide are "deserving," which basically means unless you're part of the management team, you can forget it.
The four girls that make up the "management team" are the only ones who get even half an ounce of respect from the Dean who runs admissions -- but even they aren't safe. You may catch a glimpse of her treating her own directors like they're brain-dead, and they just nod along and take it.
Something else you'll notice quickly: the directors don't do much besides micromanage and look out for themselves. Some hide it better than others, but they mostly act as a bridge between you and the Dean -- which can feel like a blessing, because once that buffer breaks, you'll find yourself sitting in 2-3 meetings a week to "review your activity." Sometimes these meetings are fine -- they'll warm you up with small talk or tell you you're hitting your "mini-goals." But then, out of nowhere, you'll have your first bad meeting, and that's when things change. They'll speak to you in such a condescending and disgusting tone that it drives some people to quit that same day -- or at the very least, start planning their exit.
And here's the worst part: you'll love your team aside from them. The rest of the Admissions reps genuinely try to help each other. That's the only reason people stay -- because you're bonded by the trauma of this workplace. The teamwork and support from your peers are what keep things afloat -- not leadership. Without that, this department would collapse.
There's also this fake sense of "growth" they try to dangle in front of you -- offering made-up job titles as an incentive to stick around. But those titles are meaningless. They give you no real influence over the department, or even the specific program you work on. It's just a form of bribery, usually handed out right after someone quits to make it look like there's upward mobility. But there's not. The title means nothing -- it's just a tactic.
You'll also notice that when things reach a breaking point, they suddenly go into fake "damage control mode." That's when you'll see random praise, fake check-ins, and surface-level appreciation gestures -- all just to keep the department from falling apart. It's obvious and exhausting.
The sad part is, once they see this review (yes, they obsessively check reviews as well), they will all deny accountability because it doesn't fit their narrative of what kind of team they think they've built. Instead of reflecting on why so many people leave, why morale is so low, or why their department has become a revolving door, they'll spend hours trying to figure out who wrote the review and deny everything among themselves. Reflection and change won't come -- just more finger-pointing and more turnover.
Never in my life have I seen or heard of it being normal for people to quit on the spot -- often after just a few weeks, and in some cases, even just a few days. That's how bad it is.
Do not waste your time, value, or integrity here. You deserve better -- and trust me, so do the people who are still stuck in that department.