I am incredibly disappointed in the quality of cleaning I received. I paid for a deep cleaning and…read morebarely received a quality surface cleaning. The rate was $50 per person, three people arrived and stayed 4 hours and not one room received a full cleaning. I cannot understand what they were doing for four hours because I assure you it isn't clean. So much so that I will have to hire another company for a deep cleaning. I informed management of things an immediately saw upon completion and sent her team back out to remedy however they return with attitudes and quickly and sloppily fixed the items pointed out. Attaching pictures post cleaning. This is not how I wanted to start out in my new home, in a new city.

There was a slight hiccup with scheduling for the first cleaning. The day of the deep clean the…read moreteam was 15 minutes late. The deep clean of the living area and bathroom was good. The women worked. The cleaning on the windows and blinds was great. The cleaning of the refrigerator and oven was wonderful Coffee table and items in the bathroom not returned to original spots. Overall first time to my home, I was pleased with the results.

I got my air ducts cleaned here and he was super thorough. Explained everything from the process…read morefrom start to finish. Along with cleaning everything and making sure everything was nice and clean for me. I did shop around before picking a service and the rates were similar, but the customer service is what won me over. Highly recommended.

Great job on time carpet look great came in on quote highly recommend would call the next time I…read moreneed carpets cleaned

I have always received prompt responses from Lane and her colleagues. The girls are polite and…read moreresponsive to anything I need extra help with. I am impressed that they always understand what I am asking. English is not the primary language of all of them but I only know one language so they are way ahead of me

The owner, Lane, is the epitome of an honest, passionate business owner. MollyMaid of Hunt Valley…read moreserved me exceptionally well and I have nothing but the best things to say about the entire team, the staff and Lane herself. It's not easy getting comfortable with a new cleaning service, and the Molly Maid of Hunt Valley team always made me feel like I was the most important customer, even though I only have a small one bedroom!

They did an excellent job with a move out cleaning! I would use them again!! Well done!!read more

The cleaning service did exactly what I requested them to do and I was very very happy with the…read moreresult. I was having a lot of issues physically and it was just a mental block on cleaning my office. They came in very quickly, on the same day in fact, and did everything. That I expected and superseded my expectations. We will definitely work again together and I'm excited to offer this review from my perspective.

I've worked with other home cleaning companies and have not felt inclined to review or re-hire…read morethem. Thorough Clean Up is the only cleaning company I'd work with again. Thoroughly professional, competent with a great work ethic. 5 stars!!!

Thorough Clean up did an excellent job with a one-time clean up in preparation for holiday guests…read more They were also extremely kind and attentive in setting up the appointment and evaluating the cost for the cleaning. I strongly recommend their service.

Appt time for estimate 9:30-10am. The person (?) came up the driveway at 10:10am. They backed down…read morethe driveway and left without meeting me. Totally unprofessional and does not leave a good taste in your mouth. Now I've wasted my morning waiting for the company and they all of a "sudden" decides that Reisterstown is not in the area they can clean. The assistant could have said that from the moment I spoke to her and gave my address. "Theresa"?? states she saw farms and could not service the area. Despite being 20 minutes from Cockeysville, this seems ludicrous. Never, ever, will I recommend this company unless you are the 'elite' that lives in GSV *Greenspring Valley or Timonium.

My shower looked as if it had never been used! They cleaned our house from top to bottom, made the…read morebeds, nice touches everywhere (fancy folded blankets and tp.) Our home was sparkling clean!

I used Majestic Maids for my move-out cleaning, and they did an outstanding job. The team arrived…read moreon time, fully equipped with all the supplies they needed. I was still in the process of moving a few last items, and each team member was friendly, professional, and very accommodating throughout. The cleaning was extremely detailed, and i am very thankful for their thorough work. I was especially concerned about lingering pet odors since I have two cats, but the team used special products, and by the time they finished, there was no trace of any Cats living there and the place looked and smelled great. Scheduling was quick and easy, which I really appreciated. I had called several other cleaning companies before finding Majestic Maids, and many didn't even answer the phone. I'm so glad I went with them and I highly recommend their services!

Very friendly and responded to feedback immediately. Unfortunately, the results are not as…read moreprofessional and lacked attention to detail. I wouldn't recommend or use again.

I had a great experience with Baltimore Sparkle Cleaning! It was easy to book and the price was…read morecompetitive. Delmira and her team did a really thorough job and they were super efficient. I'll be booking again.

From the owner: At Baltimore Sparkle Cleaning Co., we're more than just a cleaning service – we're your partner in…read morereclaiming time and restoring balance to your life. As a community-based company, we treat every client like family, ensuring a warm and personal experience with each visit. Our fair pricing reflects our commitment to honesty and transparency, while our meticulous attention to detail ensures that every space sparkles with care and dedication. Let us give you back the precious gift of time, so you can focus on what truly matters while we handle the cleaning. With Baltimore Sparkle Cleaning Co., it's not just about cleanliness – it's about caring for our community, one sparkling space at a time.

Maria and her crew are awesome! We've just started using Pronto General Cleaning and we live in a…read morelarge, 3-story townhouse in Federal Hill. The quality of service and cleanliness they provide is night and day over our previous cleaner. They cleaned everything quickly and thoroughly. I swear they would have cleaned the cats too if the cats hadn't run away. Maria and the crew are super easy to deal with and we found them to be very professional and conscientious. We are so happy with the work they have done and can't wait for them to come again. I truly think this is the cleanest our house has ever been. I will definitely be recommending Pronto General Cleaning to all of our friends.

We have been using Pronto General Cleaning for several months and LOVE Maria, the owner, and her…read morecrew. They always show up on time and do great work. We have full trust in leaving our home in her professional hands. She is extremely responsive and accommodating. We've referred her to others and they have only positive things to say. I give Maria and her company my highest recommendation.