I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

Nice people. Very responsive but very mid tier cleaning. Had to go over the floors and vacuum…read moreagain. They didn't vacuum under the bed or table or under anything. Stairs were not vacuumed. They didn't sweep the hallway. Bathroom and kitchen looked clean. Floors were sticky after they cleaned.

I've now used Sparkletime Cleaners for multiple properties in the Howard county area - from routine…read morecleanings to move out and move in cleanings. The team does an excellent job. They arrive on time, and work hard. I will continue using this company for all of my cleaning needs in the Maryland area.

They did a fantastic job with the deep cleaning of my house, really making a difference in the open…read morehouse showings!

Five Star Home Services 110% lives up to its name. Great service. Great people. Frank reached out…read moreto me immediately and wasted no time in being up straight up with what they can provide and what'll cost which is definitely worth it. Highly recommend!

We were desperate to find a cleaning company to come out and clean our empty house prior to moving…read morein. We were out of state military on our way and wanted our house clean when we arrived. Frank was very nice over the phone and offered to see if he could have someone come in the next day to help us out. I was very thankful. We have a 1,500 square foot house. We asked to have them be sure to do the kitchen and our two bathrooms. We put a time limit on it of 6 hours and we were expecting to have most of the house cleaned as it was empty. They were unable to fully clean the kitchen and/or bathrooms in the 6 hours. If 3 hours were spent in the kitchen and let's say 1.5 hours in each bathroom then I expect them to be immaculate! This was not the case. The lazy Susans and the drawers were still dirty as well as the floor. The refrigerator and oven seem to have been cleaned but that looked like it. In the bath the tile was still dirty on the floor and my husband had to pull a huge amount of hair out of the tub drain. When we contacted Frank he said it all didn't get done because we put a time limit on them. I just don't understand what they spent 6 hours on? We definitely didn't feel like we received $330 worth of cleaning. I'll add pictures of the bathrooms and kitchen for size reference as well as pictures of what we found. (I'll spare readers the hair from the drain)

Let me start off by saying ... this review is long overdue. I have been using Angela and her team's…read moreservice for about two months (biweekly service) and the work / customer service is top notch! The first appointment was a comprehensive cleaning from top to bottom. My house is four floors (including basement) and no spot went untouched. The house smelled amazing, floors shiny, and dust removed from every corner. Let's be honest...most cleaning companies do amazing the first visit - that's how they "hook" you, right? So, I waited a couple visits before I truly assessed the performance of Stellar Cleaning of MD. After two months, the service has remained impeccable. The team is very flexible and professional.

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

Hired for a one time, move out deep cleaning, and they did a great job! Was able to get on their…read moreschedule quickly, and the owner and her son were so lovely and friendly. Highly recommend!

From the owner: Let us make your home shine again! we provide affordable and reliable cleaning services across…read moreMaryland -including deep cleaning, move-in/move-out,and regular housecleaning call or text(443)401-4576 or (410)804-6842 to schedule your free estimate today

Patricia's did a wonderful job with a deep clean. We were not good at keeping up with floors,…read moredusting. She has reasonable prices and very hard workers. I highly recommend them to get your home back to sparkling clean:)

Patricia was very responsive when I initially requested a quote. The crew that came to my house…read morewere very nice. They were very efficient and did a great job. Highly recommend them.

Crystal Cleaning is by far the most professional company I have dealt with. This was my first…read morecleaning with them and, to say I was happy is an understatement. They arrived on time and stayed 2.5 hours. The girls were so nice and professional. They use all natural products which help with my allergies. My house was so clean and impressive. They made my microwave, toaster oven and coffee pots look like new. I just walk around and keep finding new things that look fantastic. I can't rave enough. I would definitely recommend them to my family and friends. I am looking forward to my next cleaning. They are definitely a keeper. Pam N.

I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)